Answer Calls Automatically; Trace A Suspicious Call; Video Calls - Cisco 8811 User Manual

Calls
• Number of queued callers on each hunt group queue
• Longest waiting time
Procedure
Step 1
Press Queue Status.
Step 2 Press Update to refresh the statistics.
Step 3 Press Exit.

Answer Calls Automatically

If your phone is set up to automatically answer calls, then you don't need to do anything special when your
phone rings. After one ring, you're automatically connected to the call using the speakerphone.
However, if you would rather use your headset to answer the call, you need to set it up first.
Procedure
Step 1 Connect your headset to your phone.
Step 2
Make sure that the Headset button
Step 3 When your phone automatically answers the incoming call, just talk to the caller using your headset.
If you don't want to use your headset anymore, press the Headset button to turn it off, and use the handset or
speakerphone instead.
Related Topics
Headsets, on page 74

Trace a Suspicious Call

If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.
Your phone sends a silent notification message to your administrator with information about the call.
Procedure
Press Report caller.

Video Calls

Cisco IP Phones 8845 and 8865 support video calls with a built-in video camera.
lights up.
Cisco IP Phone 8800 Series User Guide
Answer Calls Automatically
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