Answer A Call From An Associated Group (Other Pickup); Answer A Call Within Your Hunt Group; Sign In And Out Of A Hunt Group; View The Call Queue In A Hunt Group - Cisco 8811 User Manual

Answer a Call within Your Hunt Group

Answer a Call From an Associated Group (Other Pickup)

Procedure
Step 1
(Optional) Press the line button
Step 2 Press PickUp to answer a call in your pickup group or in a group that is associated with your phone.
Step 3 If the call rings, press Answer to connect to the call when the call rings.
Answer a Call within Your Hunt Group
You can use hunt groups to share the call load in organizations that receive many incoming calls.
Your administrator sets up a hunt group with a series of directory numbers. When the first directory number
in the hunt group is busy, the system hunts for the next available directory number in the group. The system
directs the call to that phone.
If you are a member of a hunt group, you sign in to a hunt group when you want to receive calls. You sign
out of the group when you want to prevent calls from ringing on your phone.
Before You Begin
You must be signed into the hunt group to receive hunt group calls.
Procedure
When a hunt group call rings on your phone, answer the call.

Sign In and Out of a Hunt Group

Signing out of a hunt group does not prevent direct calls from ringing your phone.
Procedure
Step 1
Press Hunt Group to sign in.
Step 2 Press Hunt Group again to sign out.

View the Call Queue in a Hunt Group

You can use the queue statistics to check the status of the hunt group queue. The queue status display provides
the following information:
• Hunt group queue pattern
Cisco IP Phone 8800 Series User Guide
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