Place A Call On Hold With Call Park; Retrieve A Call On Hold With Call Park; Place A Call On Hold With Assisted Directed Call Park; Retrieve A Call On Hold With Assisted Directed Call Park - Cisco 8811 User Manual

Calls

Place a Call on Hold with Call Park

You can park an active call that you answered on your phone and then use another phone in the call control
system to retrieve the call.
You can park only one call at the call park number.
Before You Begin
Your call must be active.
Procedure
Step 1 Press Park, and then hang up.
Your phone displays the number where the system parked the call. The parked call is put on hold, and you
can press Resume to resume the call on your phone.
Step 2 (Optional) Communicate the parked number to the person who needs to answer the call.

Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.
Before You Begin
You need the number that was used to park the call.
Procedure
Enter the number where the call is parked to retrieve the call.

Place a Call on Hold with Assisted Directed Call Park

You can park and retrieve an active call using a dedicated call park number. Using assisted directed call park,
you use a button to park an active call. Your administrator sets up the button as a speed-dial line. With this
type of directed call, you can use line status indicators to monitor the status of the line (in-use or idle).
Procedure
Press BLF Directed Call Park on a line that displays an idle line status indicator for an assisted directed call
park.

Retrieve a Call on Hold with Assisted Directed Call Park

Procedure
Press BLF Directed Call Park.
Cisco IP Phone 8800 Series User Guide
Call Park
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