Answer A Call From Another Group (Group Pickup); Answer A Call From An Associated Group (Other Pickup); Answer A Call Within Your Hunt Group - Cisco 8800 Series User Manual

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Answer a Call Within YourHunt Group
Procedure
Step 1
(Optional) Press the line button.
Step 2
Press PickUp to transfer an incoming call within your pickup group to your phone.
Press Answer to connect to the call when the call rings.
Step 3

Answer a Call from Another Group (Group Pickup)

Group pickup allows you to answer a call on a phone that is outside your call pickup group. You can use the
group pickup number to pick up the call, or you can use the number of the phone line that is ringing.
Procedure
Step 1
(Optional) Press the line button.
Step 2
Press Group PickUp.
Step 3
Do one of the following actions:
• Enter the number of the phone line with the call that you want to pick up.
• Enter the group pickup number.
Step 4
Press Answer to connect to the call when the call rings.

Answer a Call From an Associated Group (Other Pickup)

Procedure
Step 1
(Optional) Press the line button.
Step 2
Press PickUp to answer a call in your pickup group or in a group that is associated with your phone.
Step 3
If the call rings, press Answer to connect to the call when the call rings.

Answer a Call Within Your Hunt Group

Hunt groups, also known as line groups, allow organizations that receive many incoming calls to share the
call load. Your administrator sets up a hunt group with a series of directory numbers. Phones ring based on
the hunt sequence that your administrator specifies for a hunt group. If you are a member of a hunt group,
Cisco IP Phone 8800 Series User Guide
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For example, if the call is ringing on line 12345, enter 12345.
Calls

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