View The Line Status; View The Transaction Status; View The Reboot History; Report All Phone Issues - Cisco 8841 User Manual

View the Line Status

View the Line Status
Procedure
Step 1
Press Applications
Step 2 Select Status > Phone status > Line status.
You can view the status of each line on the phone.

View the Transaction Status

Procedure
Step 1 Press Applications
Step 2
Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status.
You can view the following information:
• Transaction status
• Protocol

View the Reboot History

Procedure
Step 1 Press Applications
Step 2
Select Status > Reboot history.
You can view the details of the date and time whenever the phone has rebooted, no matter why the phone
rebooted.

Report All Phone Issues

You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to
your administrator.
Procedure
Step 1
Press Applications
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Your Phone