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The Cisco IP Phone 8800 Series

The Cisco IP Phones 8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR deliver easy-to-use,
highly-secure voice communications.
Phone Setup, page 4
Cisco IP Phone 8800 Series User Guide
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   Summary of Contents for Cisco 8811

  • Page 1: Table Of Contents

    Phone Line Modes, page 20 • Additional Help and Information , page 21 The Cisco IP Phone 8800 Series The Cisco IP Phones 8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR deliver easy-to-use, highly-secure voice communications. Cisco IP Phone 8800 Series User Guide...

  • Page 2: New And Changed Information

    You can use the information in the following sections to understand what has changed in the document. Each section contains the major changes. New Information for Firmware Release 11.7(1) Table 2: Cisco IP Phone 8800 User Guide revisions for Firmware Release 11.5(1)SR1. Revision Updated Section...

  • Page 3

    Your Phone New Information for Firmware Release 11.5(1)SR1 New Information for Firmware Release 11.5(1)SR1 Table 3: Cisco IP Phone 8800 User Guide revisions for Firmware Release 11.5(1)SR1. Revision Updated Section Updated for Cisco IP Phone 8865NR support The Cisco IP Phone 8800 Series, on page 1...

  • Page 4: Phone Setup

    Added Connect to a Pre-Configured Wi-Fi Network Connect to a Pre-Configured Wi-Fi Network, on page New Information for Firmware Release 11.0 Table 5: Cisco IP Phone 8800 User Guide revisions for Firmware Release 11.0. Revision Updated Section Removed references to specific font size.

  • Page 5

    Move the footstand with the other hand to change the angle. Step 3 (Optional) Adjust the footstand on the key expansion module and ensure that the phone and key expansion module are stable. Step 4 (Optional) Press Self-view to check the camera angle. Cisco IP Phone 8800 Series User Guide...

  • Page 6

    Expressway server. Set Up Wi-Fi Client The Cisco IP Phone 8861 and 8865 can access a Wi-Fi network, but a power adaptor is required to power the phone. The Cisco IP Phone 8865NR cannot be used with a Wi-Fi network.

  • Page 7

    Before You Begin To complete this procedure, you must have a valid TFTP server address. If you do not have this information, contact your administrator. You cannot use the Wi-Fi client with the Cisco IP Phone 8865NR. Procedure Step 1...

  • Page 8

    Your Phone Connect to the Network • Cisco IP Phone 8861 and 8865 users that use Wi-Fi: Wi-Fi client setup Step 4 Select IPv4 Setup. Step 5 Navigate to Alternate TFTP and choose On. Step 6 Select TFTP server 1.

  • Page 9: Activate And Sign In To Your Phone

    Your administrator gives you your sign-in and activation credentials. Sign In to Your Phone Before You Begin Get your user ID and PIN or password from your administrator. Cisco IP Phone 8800 Series User Guide...

  • Page 10: Self Care Portal

    Sign In to Your Extension from Another Phone You can sign in to a different phone in your network and have it act the same as your phone with Cisco Extension Mobility. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 11

    You must subscribe to a phone service using the Self Care portal before you access it on your phone. If you have a Cisco IP Phone 8800 Key Expansion Module connected to your phone, you can also configure the expansion module buttons for speed dial and other phone services.

  • Page 12: Buttons And Hardware

    In this scenario, the speed dial number is 95556543,1234,9876,,56789#. Related Topics Calls That Require a Billing Code or Authorization Code Buttons and Hardware The Cisco IP Phone 8800 Series has two distinct hardware types: Cisco IP Phone 8800 Series User Guide...

  • Page 13

    Your Phone Buttons and Hardware • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera. • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera. The following figure shows the Cisco IP Phone 8845. Figure 1: Cisco IP Phone 8845 Buttons and Hardware...

  • Page 14

    You use the outer ring of the Navigation cluster to scroll through menus. You use the inner Select button of the Navigation cluster to select menu items. Each item in a menu has an index number. You can enter the index number with the keypad to select the menu item. Cisco IP Phone 8800 Series User Guide...

  • Page 15

    Red, steady—Remote line in use (shared line or Line Status) • Red, flashing—Remote line on hold Your administrator can set up some functions as softkeys or as feature buttons. You can also access some functions with softkeys or the associated hard button. Cisco IP Phone 8800 Series User Guide...

  • Page 16

    The screen is made up of three sections: the header row, the middle section, and the footer row. Figure 2: Cisco IP Phone 8800 Screen At the top of the screen is the header row. The header row displays the phone number, current date and time, as well a number of icons.

  • Page 17

    If you use a USB hub and remove the USB cable from the phone during an active call, your phone might restart. Related Topics The Cisco IP Phone 8800 Series, on page 1 Mobile Device Charging You can use the USB ports on your phone to charge your mobile device if the device has a USB connection.

  • Page 18

    • In some situations, your device will not display the charging icon. For example, the icon may not display when the device is fully charged. • When more than one Cisco IP Phone 8800 Key Expansion Module is attached to your phone, the back USB port cannot fast-charge the device.

  • Page 19: Phone Firmware And Upgrades

    Bluetooth Headsets Pair a Mobile Device with Your Desk Phone The Cisco IP Phone 8800 Series, on page 1 Phone Firmware and Upgrades Your phone comes with firmware already installed, which is specific to the call control system that your phone uses.

  • Page 20: Phone Line Modes

    Incoming Call alert, select Answer, Decline, or Ignore. • Five line keys are available. If your phone is connected to your mobile device or tablet with Bluetooth, only four line keys are available. Cisco IP Phone 8800 Series User Guide...

  • Page 21: Additional Help And Information

    • For licensing information, follow this link: http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/ products-licensing-information-listing.html Accessibility Features Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the accessibility features on these phones, see http://www.cisco.com/c/en/us/ support/collaboration-endpoints/unified-ip-phone-8800-series/products-technical-reference-list.html.

  • Page 22

    Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.

  • Page 23

    Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/go/hwwarranty.

  • Page 24

    Your Phone Cisco One-Year Limited Hardware Warranty Terms Cisco IP Phone 8800 Series User Guide...

This manual also for:

8841 8845 8851 8851nr 8861 8865... Show all

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