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Cisco 8800 Series End User Manual

For cisco business edition 4000
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Your Phone
1
Incoming call or voicemail indicator
2
Feature and line buttons
3
Softkeys
4
Back, Navigation cluster, and Release
5
Hold, Transfer, and Conference
6
Headset, Speakerphone, and Mute
7
Voicemail, Applications, and Directory
8
Volume
Feature and Line Buttons
Use feature buttons (left side) to view calls on a line or
access features such as Speed Dial. Use line buttons (right
side) to perform tasks such as resuming a held call. If you
use a locale that reads right to left, the feature and line
button locations are swapped.
Buttons illuminate to indicate status:
Green, steady: Active call
x
Green, flashing: Held call
x
Amber, steady: Private line in use
x
Amber, flashing: Incoming call
x
Red, steady: Remote line in use
x
Red, flashing: Remote line on hold
x
Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Cisco Business Edition 4000 End User Guide
for Cisco IP Phone 8800 Series
Using Phone Features and the Selfcare
Portal
x For information on tasks performed on the phone, see
"Using Phone Features" on page 2
x For information on tasks performed on the Selfcare
Portal, see
"Using the Selfcare Portal" on page 5
Information Required from your Network
Administrator:
x Lead digit to dial an outside line ________
x Lead digit for Intercom Calls ________
x Lead digit for transferring a call to voicemail of
another extension ________
Softkeys available in various states
Softkey
Description
Answer
Answer incoming call.
Conference
Join a conference call.
Decline
Transfer the call to
voicemail.
Do not
Put your phone on do
disturb
not disturb mode.
End call
End an existing call.
Forward all
Set up or cancel call
forwarding.
Hold
Put a call on hold.
Hunt group
Log out or log in to
hunt group.
Mobility
Enable or disable
pushing calls to Single
Number Reach (SNR)
number.
New Call
Make a new call.
Pickup
Answer a call that is
ringing on another
phone in your group.
Redial
Redial the most
recently dialed number.
Resume
Resume a held call.
Show detail
View additional
information of the call.
Transfer
Transfer the current
call to another phone.
Available States
Ringing
Connected
Hold, Connected
Idle, Ringing
Connected
Idle
Connected
Ringing,
Connected
Idle, Connected
Hold, Idle,
Remote-in-use
Idle
Idle, Connected,
Hold
Hold
Ringing,
Connected, Hold
Connected
November 2018

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  Summary of Contents for Cisco 8800 Series

  • Page 1 Red, steady: Remote line in use call to another phone. x Lead digit for transferring a call to voicemail of Red, flashing: Remote line on hold another extension ________ Copyright © 2018 Cisco Systems, Inc. All rights reserved. November 2018...
  • Page 2: Using Phone Features

    3. Press the up and down keys in the Navigation cluster to view the call entries. Press Volume up or down to adjust the ringer volume when the phone is not in use. Copyright © 2018 Cisco Systems, Inc. All rights reserved. November 2018...
  • Page 3 Press Mobility softkey on the desk phone again to swap the call from mobile phone to desk phone. Press the Privacy line button to enable or disable Privacy mode. Copyright © 2018 Cisco Systems, Inc. All rights reserved. November 2018...
  • Page 4 3. To answer an intercom call, press the line key. extensions belonging to the same pickup group by A dedicated two-way audio call is established. pressing the Pickup Softkey. Copyright © 2018 Cisco Systems, Inc. All rights reserved. November 2018...
  • Page 5 Register to Use the Selfcare Portal 1. Click Forgot Password? on Sign in page. 1. Choose My Extensions. After you receive an email from the Cisco Business Edition 2. Enter your registered Email address and Captcha 2. Turn on Call Forwarding.
  • Page 6: Reference Documentation

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Business edition 4000