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Calls
Turn On Do Not Disturb
Use Do Not Disturb (DND) to silence your phone and ignore incoming call notifications when you need to
avoid distractions.
When you enable DND, your incoming calls forward to another number, such as your voicemail, if it is set
up.
When DND is turned on, Do not disturb is displayed in the top bar of the phone screen.
When you enable DND, by default, it affects all lines on your phone. You can also enable DND on a specific
line from the Preferences menu. However, you will always receive intercom and emergency calls, even when
DND is turned on.
Procedure
Step 1
Press DND to turn on DND.
Step 2
Press Clr DND again to turn off DND.
Turn On or Turn Off DND Using a Star Code
You can turn on or turn off the do not disturb feature by dialing the respective star codes that are configured
for your phone. The administrator enters the star codes in the DND Act Code and DND Deact Code fields
respectively on the phone web page.
Procedure
Step 1
To turn on DND, dial the star code provided by your administrator.
Step 2
To turn off DND, dial the star code provided by your administrator.
Answer a Coworker's Phone (Call Pickup)
If you share call handling tasks with your coworkers, you can answer a call that is ringing on a coworker's
phone. First, your administrator has to assign you to at least one call pickup group.
Answer a Call Within Your Group (Pickup)
You can answer a call that rings on another phone within your call pickup group. If multiple calls are available
for pickup, you'll answer the call that has been ringing for the longest time.
Procedure
Step 1
(Optional) Press the line button.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
Turn On Do Not Disturb
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Troubleshooting
