Make A Priority Call; Answer A Priority Call - Cisco 8811 User Manual

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Make a Priority Call

Table 3: Multilevel Precedence and Preemption Priority Levels
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Make a Priority Call
To make a priority call, you might need to sign in with your special credentials. You have three chances to
enter these credentials, and you're notified if you've entered them incorrectly.
Procedure
Step 1
Pick up the handset.
Step 2
Press PrecLevel.
Step 3
Select a priority level for the call.
Step 4
(Optional) Enter your credentials on the authorization screen.
Step 5
Enter the destination number.
You see the precedence level icon on the phone screen and you hear the precedence ringback tone.

Answer a Priority Call

If you hear a special ring that's faster than usual, you are receiving a priority call.
Procedure
Press the flashing amber session button when you hear the special ringtone for a precedence call.
Cisco IP Phone 8800 Series User Guide
40
Priority Level
Level 1—Priority call
Level 2—Medium priority (Immediate) call
Level 3—High priority (Flash) call
Level 4—Flash Override
Level 5—Executive Override
Calls

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