Cisco Unified Communications Manager Express Interaction - Cisco 8800 Series Administration Manual

Cisco Unified Communications Manager Express Interaction

• Call preservation, so that a media session continues if signaling is lost between the primary
For information about configuring Cisco Unified Communications Manager to work with the IP phones
described in this chapter, see the documentation for your particular Cisco Unified Communications Manager
release.
If the Cisco IP Phone model that you want to configure does not appear in the Phone Type drop-down list
Note
in Cisco Unified Communications Manager Administration, install the latest support patch for your version
of Cisco Unified Communications Manager from Cisco.com.
Related Topics
Cisco Unified Communications Manager Documentation, on page xvii
Cisco Unified Communications Manager Express Interaction
When the Cisco IP Phone works with the Cisco Unified Communications Manager Express (Unified CME),
the phones must go into CME mode.
When a user invokes the conference feature, the tag allows the phone to use either a local or network hardware
conference bridge.
The Cisco IP Phones do not support the following actions:
• Transfer: Only supported in the connected call transfer scenario.
• Conference: Only supported in the connected call transfer scenario.
• Join: Supported using the Conference button or hookflash access.
• Hold: Supported using the Hold button.
• Barge: Not supported.
• Direct Transfer: Not supported.
• Select: Not supported.
The users cannot create conference and transfer calls across different lines.
Voice Messaging System Interaction
Cisco Unified Communications Manager lets you integrate with different voice messaging systems, including
the Cisco Unity Connection voice messaging system. Because you can integrate with a variety of systems,
you must provide users with information about how to use your specific system.
You should provide the following information to each user:
• How to access the voice messaging system account.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
18
Communications Manager and a phone
Make sure that you have used the Cisco Unified Communications Manager to configure the Messages
button on the Cisco IP Phone.