Call Forward; Answer A Call; Call Transfer; Call History - Cisco 8800 Series User Manual

Dial all digits of the extension
Internal Calls:
• Dial the 3 digits of extension (2XX)
External Calls:
• Local: 9 + Number
• Domestic: 9 + 1 (Area Code + Number)
• International: 9 + 011 + (Country Code + Number)
• Emergency External: 911
Place a Call:
• Enter a number and lift the headset, or
• Press Redial softkey, or
• Press New Call, Speaker or Headset and dial

Answer a Call:

• Press the flashing amber button, or
• Lift the handset, or
• Press the speaker or headset button, or
• answer softkey
Put a Call on Hold:
• Press Hold
Resume a Held Call:
• Press Hold again or Resume softkey

Call Transfer:

To transfer while on an active call:
• Press the Transfer button or softkey
• Dial the intended party
• Announce caller when line is picked up
• If the dialed party does not wish to take the call,
press END Call then resume the original call.
• Press the Transfer button again

Transfer to Voicemail:

• Press Transfer
gci.com/business
+ * + extension and transfer
Call 833.844.4242 for further support.
Your Partner in Possibilities

Call Forward:

To forward all incoming calls:
• Select the line and press Forward all softkey
• Dial the number
To forward to voicemail:
• Press the Forward ALL softkey
• Press the Messages button
To receive calls again:
• Press the Forward Off sofkey again
Conference:
While on an active call:
• Press Conference button
• Dial the intended party, then press Conference
again
• Repeat to add additional parties
To remove participants from a conference:
• Press the More softkey, then press Show Details
• Use the navigation buttons to select a call and
press Remove
To conference in an existing call:
• From a connected call that is not on hold, press
Conference
• Press Active calls to select a held call
• Press Conference again to join the calls

Call History:

• Press Applications button
• Select Recents
• Select line to view
Directories:
Corporate Directory:
• Press Contacts Button
• Select Corporate Directory
• Perform search by name or extension
• Press search softkey
• Scroll to a listing and press the Dial button
.