Calls That Require A Billing Code Or Authorization Code; Secure Calls; Answer Calls; Answer A Call - Cisco 8811 User Manual

Calls
Procedure
Step 1 Press Callback while you are listening to the busy tone or ring sound.
Step 2 Press Exit to exit the confirmation screen.
Step 3 When you hear the ringtone that the person is available, press Dial to place the call again.

Calls That Require a Billing Code or Authorization Code

Your administrator may require that you enter a billing code or authorization code (or both codes) after you
dial a phone number. The billing code, called a Client Matter Code, is used for accounting or billing purposes.
The authorization code, called a Forced Authorization Code, controls access to certain phone numbers.
When a billing code is required, the phone displays Enter Client Matter Code, the dialed number
changes to "********", and you hear a special tone.
When an authorization code is required, the phone displays Enter Authorization Code, the dialed
number changes to "********", and you hear a special tone. For security reasons, the phone displays a "*"
instead of the number entered.
When both a billing code and an authorization code are required, you are prompted for the authorization code
first. Then you are prompted for the billing code.
Related Topics
Speed-Dial Numbers, on page 9

Secure Calls

Your administrator can take steps to protect your calls from tampering by people outside your company. If
you see a lock icon displayed on your phone during a call, your administrator has taken steps to ensure that
your phone call is secure. Depending upon how your phone is configured, you may have to sign in before you
call somebody or hear a security tone played over your handset.

Answer Calls

Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls.

Answer a Call

Procedure
Press the flashing amber line button.
Calls That Require a Billing Code or Authorization Code
Cisco IP Phone 8800 Series User Guide
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