Retrieve a Call on Hold with Call Park
Step 4
(Optional) Communicate the parked number to the person retrieving the call.
Retrieve a Call on Hold with Call Park
You can pick up a parked call from anywhere in your network.
Before you begin
You need the number that was used to park the call.
Procedure
Step 1
Press Unpark.
Step 2
(Optional) Press the line key that has busy lamp field with call pickup configured to retrieve a call on hold.
Step 3
(Optional) If you have call park configured on a key expansion module, press the call park line key.
Step 4
Enter the number where the call is parked followed by Pound (#).
You can also enter Pound (#) to retrieve the parked call. If you retrieve a call parked on your own phone, you
may not need to enter a number.
Forward Calls
Procedure
Step 1
When the line to be forwarded is inactive, press Forward.
Step 2
Enter the call forward target number exactly as you would dial it from your phone, or select an entry from
your list of recent calls.
Related Topics
Forward a Call in Specific Situations with the Phone Web Page
Use the phone web page to set up your phone to forward all calls during specific situations, such as when
your phone is busy.
You can also set up call forward from your user preferences.
Procedure
Step 1
On the phone web page, click User Login > Voice > User.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Phone Web
Page, on page 9
Forward Calls in Specific Situations
Calls