Electrical Problems - Genicom 5050 User Manual

Electrical Problems

PROBLEM
No indication on the display panel
when power is turned on.
Some keys are inoperative.
Printer does not respond correctly to
key commands.
Incorrect or no printout.
5050/5100 User's Manual
Table 7-4, problems with the display, keys, or data printouts.
TABLE 7-4
Electrical Problems
POSSIBLE CAUSE/CORRECTIVE ACTION
Make sure that the power cord is
•
securely plugged into the printer and
wall outlet.
Check for power at the wall outlet using
•
a known good appliance.
Check the thumbscrews on the ribbon
•
deck.
Check the printer for a blown fuse. See
•
page 1 for illustration and location of
fuse holder.
Normal if printer is online.
•
Offline: Printer may be locked up. Try to
•
print a status sheet as future reference
for printer settings.
Recycle the power to the printer and
•
initialize the printer.
See "Reset to Dflts" on page 140 for re-
•
initializing procedures.
Invalid configuration may be causing
•
printer to lock up. Turn power off for 15
seconds, and then back on. If problem
persists, initialize the printer.
See "Reset to Dflts" on page 140 for re-
•
initializing procedures.
Check interface cable connections.
•
Serial Interface baud rate may not be
•
compatible with host.
Serial Interface parity selected may not
•
be compatible with host.
Interface settings may not be compatible
•
with host. Recheck settings and
compare to host protocol settings.
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GEK-99044E