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This section describes the problems, which may occur when using the printer and suggests
possible solutions.
In most cases, the display shows rolling messages when an error occurs. The first part of the
message identifies the error the second part suggests a solution.
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Symptoms
No indicator lit.
Power switch in I (on)
position.
Printer not printing.
Ready indicator lit.
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Possible Cause
Power cable not properly
connected.
Power cable damaged.
Printer failure.
Incorrect setting of the printer.
Interface cable is not properly
connected.
Selection of the protocol is not
correct.
Printer communication settings
are not appropriate to host
settings.
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Action/Resolution
Check the connection of the power cable
on both sides.
Check the power cable itself.
Call Service.
1. Perform a self-test.
2. If the self-test is OK, see the other
causes.
If the self-test is not OK, power the
printer off and on again.
3. Perform another self-test.
4. If the self-test is not OK, call Service.
Check the connection of the interface
cable on both sides.
Check PROTOCOL Option in the Set-Up.
See "S
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Check the INTERFACE Option settings in
Set-Up. See "S
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Table of Contents
Troubleshooting
