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GEK-01006

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Summary of Contents for Genicom LA500

  • Page 1   GEK-01006...
  • Page 2 A. Never remove any printer cover except to install a printer accessory and as expressly described in this manual. B. Please store the printer covers in a safe place. The covers must be reinstalled if you decide to remove any printer accessory. The following areas of the printer should be covered for safety reasons: Pu ll Tra cto r M e ch an ism C o ve rs L arg e R ea r C o ve r...
  • Page 3: Table Of Contents

    Safety Information ..................ii Switching between Macros................56 Selecting Print Features..................57 Table of Contents ..................iii Getting to Know Your Printer..............1 Selecting the Font ..................58 Printer Features ....................1 Selecting the Pitch ..................59 Unpacking Your Printer ..................2 Holding a Print Task..................
  • Page 4 Setting the Serial Interface................94 Setting the EPSON Mode................126 Setting the User Access Authorization ............97 Horizontal Pitch ..................126 National Character Set................127 Customizing Macros................98 How to Customize a Macro................98 Code Page..................... 128 Selecting the Protocol..................98 EPSON Character Set ................
  • Page 5: Getting To Know Your Printer

    • 24 Needle Print Head • 136 columns • Draft printing at 500 cps, LQ printing at 133 cps • The supported emulations are: IBM Proprinter XL24E, EPSON ESC/P and DEC PPL2 • High Resolution Graphics Printing (360 x 360 dots per inch) •...
  • Page 6: Unpacking Your Printer

    Together with the CD-ROM with this User Manual, the following items are included in the box: Notify any damage to your supplier. Seria l Interface Adapter 1A0651P 01) Q uick R eference Gu ide (GEK -01011) Powe r Ca ble Rib bon Cartridg e (LA40R-KA) Seria l Interface Cable...
  • Page 7: Printer Parts

    O pe ra tor Pa ne l P a pe r K n o b P u sh Tracto rs C over P o w er S w itch...
  • Page 8: Rear View

    R e ar P ap er S lo t Top C o ve r R e ar Tracto r C o ver P a pe r K no b In te rfa ce C o nn ecto rs L arg e R ea r C o v er P o w er C ab le C o nn ecto r R e ar Tracto r In sta lla tion A re a C ove rs...
  • Page 9: Setting Up Your Printer

    Consider the following points when you choose the location for your printer: • The distance between the printer and the host computer must not exceed the length of the interface cable; • The 8 0 c m location must sturdy, 3 1.5 in.
  • Page 10: Printer Assembly

    Open all the printer covers and make sure that you remove the two shipment locks from the printer.
  • Page 11: Ribbon Cartridge Installation

    Two types of black ribbon cartridges are available for this printer, depending on whether the color mechanism option is installed or not. Make sure that you are using only G R E NICOM original consumables. 1. Make sure that the printer is turned off. 2.
  • Page 12 3. Open the top cover using the small handles on either side of the top cover. 4. Turn the printer on. The print carriage prepares ribbon cartridge installation.
  • Page 13 5. Before installing the ribbon cartridge turn R ib b on Ten sion K n ob the ribbon winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon. To avoid damage to the ribbon, do not turn the winding knob in the wrong direction. 6.
  • Page 14 7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it perpendicular to the print head. Make sure that the ribbon is inserted correctly between the print head and the print head mask. R ib b on G uide H o ld er for C olor M e cha nism If the color mechanism option is...
  • Page 15 8. Turn the ribbon winding knob in the R ib b on Ten sion arrow direction (located Kn ob cartridge) to take up slack in the ribbon. 9. Push the cartridge down gently until it clips into place at all locking points: two on each side for the black ribbon, one on each side for the color and the long life ribbon.
  • Page 16: Host Computer Connection

    This printer can be connected to the host computer via two available interfaces. The interface connectors are located on the rear of the printer. • A bidirectional IEEE1284 parallel interface • A RS232C/422A serial interface Before connecting the interface cable, make sure that the printer and the host computer are turned OFF .
  • Page 17 The interface cable with a 6 pin DECconnect type connector can be connected to the serial interface connector by means of the serial interface adapter you received together with the printer.
  • Page 18: Software Driver Selection

    5. Press the Driver disk button. 6. Select the CD drive. 7. Select the LA500 directory, then select the environment and the language for the printer driver that should be installed. Press the OK button. 8. Select the printer port with which the printer is connected to the host.
  • Page 19: Power Connection

    The power outlet must be compatible with the plug of the printer's power cord. Always use a grounded outlet. 1. Make sure the power outlet is near the printer location and easily accessible. 2. Make sure that the power switch is in 0 position (OFF).
  • Page 20 3. Insert the power cable plug into the printer connector and the other power cable end into a convenient outlet (the figure shows the European version). 4. If you need to turn the printer on, press the power switch in the I position (ON).
  • Page 21: Selecting The Display Language

    The display messages for the printer can be displayed in five different languages: English (Default), French, German, Italian and Spanish. To select the language, that you prefer, proceed as follows: 1. Press the button. Set-Up The message "MACROS" appears on the display and the indicator blinks slowly.
  • Page 22: Operator Panel Presentation

    The operator panel enables you to perform many of the printer functions including paper path selections, font selection and the printer setup. LA500 F ro nt 1 R ea dy S et-Up F ro nt 2 A SF Pause S et-Up...
  • Page 23: The Display

    The display reads different types of messages according to the printer state and the operating mode. The Basic Screen The basic screen is displayed in Normal mode. It is overwritten with interactive messages, which are described in a section below. The display is divided in four parts: Ready M1 - Aut...
  • Page 24 Lock Symbol Meaning The use of a specific font or a specific horizontal pitch is forced (see "T "). Macro Message Meaning The Macro 1 is selected. The Macro 2 is selected. The Macro 3 is selected. The Macro 4 is selected. Protocol Message Meaning The DEC PPL2 protocol is selected.
  • Page 25 The Font/Pitch Screen You access the Font/Pitch screen from the Basic screen after pressing the or the button. Font Pitch The display is divided in two parts: Draft P itch Fo nt When you first access the Font/Pitch screen, the display reads the following Factory setting for the font and the pitch: Font Messages Pitch Messages...
  • Page 26: Lcd Display Messages

    Simple messages User Instructions Message Meaning Adjust print gap Requires manual setting of the print gap, when exiting Set-Up after having set the PRINT GAP Option to Manual adjust. See "C " for more details. Load Push-Front1 Displayed when paper out occurs on the corresponding path or when the Load Push-Front2 paper feeding device is not present.
  • Page 27 Status Messages Message Meaning Push-Front1 The Push-Front1 path is selected via the operator panel. Push-Front2 The Push-Front2 path is selected via the operator panel. Push+Pull The Push-Pull path is selected via the operator panel. Top cover open The top cover is open. Operating Messages Message Meaning...
  • Page 28 Rolling messages Message Meaning 1.Check paper These messages are displayed during the initialization of the printer, 2.Press Pause when the Push+Pull paper path is selected. The user should check that the paper has been correctly loaded and confirm by pressing the Pause button.
  • Page 29: The Indicators

    Message Meaning Gap failure Displayed when an automatic gap adjustment error occurred. Power the Check print gap printer off and on again. If the error is not solved, call the Customer Service. Printer failure The printer is in an error condition that cannot be solved by the user. Call the Call Service Customer Service.
  • Page 30: The State Indicators

    The operator panel has three state indicators: Fault Ready Set-Up Indicator State Meaning Ready lit. Ready The printer is in Ready or Busy state. The printer can receive printing information from the host. Ready off. Ready The printer is in Pause state. The printer cannot receive printing information from the host and the current print tasks are put on hold.
  • Page 31: The Paper Path Indicators

    The Paper Path indicators identify which Paper Path is selected. With this printer the paper may be loaded through the following Paper Paths: • Front1 Paper Path • Front2 Paper Path • ASF Paper Path • Push-Pull Paper Path Always remember to power-off the printer before mounting any new paper feeding device. This allows the printer to automatically detect this device at power-on.
  • Page 32: The Buttons

    The operator panel buttons are used to control the printer. Their function depends both on the printer state and on the operating mode you have chosen. See the following section to know the states and modes definitions. The main function of each button is related to the Normal mode. This function is printed above the button in a shaded rectangle.
  • Page 33 The Operating States The following definitions explain the printer operating states. A state is a specific situation essentially characterized by the data flow interpretation and the physical configuration of the printer transmitted through the different sensors. The first part of the display indicates the current operating state (see the section "T ").
  • Page 34: The Operating Modes

    The Operating Modes The following definitions explain the printer operating modes. An operating mode allows the user to perform specific operations grouped according to a common function. Some other features are also called modes, especially within the Set-Up options. The following description concerns only the modes that affect how you use the printer, mainly by using the button functions.
  • Page 35: The Function Of The Buttons In Normal Mode

    The Function of the Buttons in Normal Mode As explained previously, the function of the button mainly depends on the operating mode but is also affected by the printer state. Normal mode gives you direct access to the following button functions: Button Functions...
  • Page 36 Button Functions Purpose Ready/Pause State Busy State Fault State Paper Out Other Fault LF - To advance the paper Inactive Same as for Inactive one line at the current Ready/Pause vertical pitch. state. See "M ". - To select Macro 1. See "U ".
  • Page 37 Button Functions Purpose Ready/Pause State Busy State Fault State Paper Out Other Fault Pitch Pitch - To force one of the Inactive Same as for Inactive available resident pitch Ready/Pause Pitch values. See "S state. ". - To select Macro 4. See "U ".
  • Page 38 The Function of the Buttons in Set-Up Mode As explained previously, the function of the button mainly depends on the operating mode. The printer state also affects the specific function purpose. By definition, you access the following button functions in Set-Up mode, which is after pressing the button.
  • Page 39 Button Functions Purpose → In Set-Up, to navigate at the same level to the next item. See "H ". Font ← In the Set-Up structure, to navigate at the same level to the previous item. Pitch See "H ". Sel/Save To select a Value and save the new Configuration.
  • Page 40 The Functions of the Buttons in Top of Form Mode As explained previously, the function of the button mainly depends on the operating mode but is also affected by the printer state. You access the following button functions in the Top of Form mode that is after pressing the button.
  • Page 41: Paper Handling

    F ront1 Push Path Base C onfiguration W ith Installed Option F ront2 Push Path Push-P ull Path Autom atic Sh eet F eed er plus F ront1 Push Tra ctor...
  • Page 42: How To Select A Paper Path

    The selection of the paper path can be done using the printer driver with your application software. There are also two ways of selecting the paper path operating on the printer. using the operator panel, to change the paper path temporarily for a specific need at a –...
  • Page 43: Using The Operator Panel

    button on the operator panel is used to select the paper path you want to use. To select Path a paper path using the operator panel: 1. Press the button. Path The indicator corresponding to the currently selected path starts blinking. The display shows the paper path name.
  • Page 44: Paper Specifications

    It is important to use the correct paper for obtaining the best performance. See the information table below: Loading Mode Front1 Tractor Front2 Tractor Push-Pull (option) (option) Width 76 to 432 mm 76 to 432 mm 76 to 432 mm 3 to 17 inches 3 to 17 inches 3 to 17 inches...
  • Page 45: Print Area

    This section illustrates the recommended print area for single sheets and continuous forms.
  • Page 47: Paper Thickness

    Paper thickness is given by the weight of the paper in either grams per square meter (g/m ) or in pounds per bond (lbs/bond). The following table shows the allowable paper thickness for one-part paper or for each sheet of multipart paper. The weight of carbonless or carbon-backed paper may vary, depending on the paper manufacturer.
  • Page 48: Fanfold Paper Loading

    1. Open the tractor area cover turning is upwards and lay it on the top of the printer.
  • Page 49 2. Unlock the sprockets of the Front1 tractor moving the sprocket levers up. Slide the left sprocket to the first printing column. . Space the paper guides along the tractor bar. Open the sprocket covers of the left and right sprocket...
  • Page 50 . Hold the fanfold paper in front of the sprockets insert paper perforation on the left sprocket pins and close the sprocket cover. . Insert the paper on the right sprocket pins and close the sprocket cover.
  • Page 51 6. Match the left sprocket for the first printing position with the ninth position and lock it in place. Adjust the right sprocket gently to remove slack from the paper and lock it in place. Make sure the paper is not taut. 7.
  • Page 52 8. The paper must be loaded as shown in figure.
  • Page 53: Parking The Paper

    Paper parking is the function that moves the paper out of the printing sector (the area between the print head and the platen). When you decide to remove the paper from the printer, the paper must be parked first. Parking the paper allows you to use the other paper paths. Proceed as follows: 1.
  • Page 54: Resetting Paper Position

    Resetting the paper position is useful, if you have moved the paper with the platen knob, or if for any other reason you do not know exactly where the paper is positioned. To reset the paper position in the current paper path: 1.
  • Page 55: Printing On Adhesive Labels

    When printing on adhesive labels you must disable the backward movement of the paper, because the unsticking of the labels can cause paper jams when the paper is moved backwards. Proceed as follows: 1. Press the button to put the printer in Set-Up mode. Set-Up The display shows MACROS.
  • Page 56: Moving The Paper

    To move the paper we recommend you to only use the operator panel buttons: Advances the paper one line at the current vertical pitch. FF/Load: Advances the paper depending on the setting of the TEAR/VIEW MODE Option. See "C ". Use only the platen knob to recover from paper jams.
  • Page 57: Advancing The Paper For Tearing-Off

    To view the last printed line during a print task: 1. Press the button. Pause The printer finishes printing the current line. The paper is fed so that the last printed line is above the tear bar. 2. To resume your print task, press the button again.
  • Page 58 To advance the paper for tearing-off during a print task: 1. Press the button. Pause The printer finishes printing the current line. The paper is fed so that the last printed line is above the tear bar. 2. Press the button.
  • Page 59: Operating Your Printer

    A Macro is a set of pre-determined parameters allowing you to adapt your printer to your particular need. Your printer comes with four different Macros. You can customize the four Macros according to your specific needs by using Set-Up mode. For more information about using Set-Up mode, see "C ".
  • Page 60: Switching Between Macros

    1. To switch between the Macros: Press the button on the operator panel. Macro The display shows Select a Macro. LA500 F ro nt 1 R ea dy S et-Up F ro nt 2 A SF S et-Up Pause F ault...
  • Page 61: Selecting Print Features

    There are three possibilities to select the print features you need for a specific print task: • By customizing a Macro. This allows you to alter the greatest number of print parameters. Within the Option list of the Macros, you can define: the page layout (form dimensions, margins ...) –...
  • Page 62: Selecting The Font

    button allows you to select one of the following resident fonts: Font Draft – Courier - Roman - Sans Serif - Prestige - Script - Orator - OCR-A - OCR-B You can also select the SoftContrl (Software Control) Value. Software Control means that the font that is used by the printer is defined through the commands of your software application.
  • Page 63: Selecting The Pitch

    button on the operator panel allows you to select different horizontal pitches according Pitch to the selected protocol. See "C " for the pitch values. You can also select the Soft. (Software Control) Value. Software Control means that the pitch that is used by the printer is defined through the commands of your software application.
  • Page 64: Holding A Print Task

    To hold printing temporarily: • Press the button. Pause indicator blinks, indicating that there are still data to be printed. The paper Ready moves according to the settings of the TEAR/VIEW MODE Option. To resume printing: • Press the button again. Pause To print with a reduced noise level (Quiet mode).
  • Page 65: Recovering From A Fault State

    If the printer is out of paper, the indicators are lit and the display shows the Fault Ready Load X message, where X is the current Paper Path. 1. Make sure that paper is loaded in the current paper path. 2.
  • Page 66: Printing

    For the correct definition of the print area, customize the printer Set-Up Macros according to your needs. The corresponding Options are the following: • FORM LENGTH • LEFT MARGIN • FORM WIDTH • TOP MARGIN • BOTTOM MARGIN • TOP OF FORM See "C "...
  • Page 67: Print Area Definition

    • ToF (Top of Form) : This value defines the distance between the edge of the paper and the place where you allow the printing to begin (position of Line #1). You can adjust this distance according to the condition of your paper (for example pre-printed forms). When you load the paper, the printer feeds the paper so that the print head faces Line #1, waiting for printing commands.
  • Page 69: Printing On Multipart Form

    Once you have decided which paper format you are using, you can start sending the print tasks. The printer loads the paper in the current paper path as soon as it receives data. If you are using application software, which uses the printer driver to manage the print jobs, make sure that the Paper Format and the Print Area match the paper installed on the printer.
  • Page 70: Hints On Printer Settings For Paper Thickness

    • The PRINT IMPACT Option gives you the possibility to choose between two print head impact strengths. The factory setting Soft impact Value should be used for normal paper – The Strong impact Value should be used for multipart form in order to obtain good –...
  • Page 71: Managing Blank

    Thanks to the Tear/View mode feature for advancing paper for tear off, your printer allows you to save paper by removing unnecessary blank pages between print jobs. To remove unnecessary blank pages: • Select the Removed Value for the BLANK PAGES Macro Option. To preserve blank pages voluntarily inserted within a print task: •...
  • Page 72: Adjusting The Top Of Form From The Operator Panel

    Adjusting the Top of Form from the Operator Panel affects the current Macro setting if you decide to permanently save your setting. Proceed as follows: 1. Press the button. Set-Up 2. Press the button. The printer loads the paper in the current paper path. The Top of Form display shows the current Top of Form value.
  • Page 73: Configuring Your Printer

    Configuration is the whole set of parameters that define the printer usage characteristics such as communication interface, protocol, fonts, paper path etc. Configuring your printer is necessary to make it operate and communicate properly with your hardware and software. You access the Configuration using Set-Up mode.
  • Page 74: The Configuration Structure

    The Set-Up Configuration contains seven Functions, which group specific Options. The Options, if necessary, are broken down into other Sub-options. The selectable parameters defining the Options or Sub-options are called Values. The following is an example of part of the Configuration structure.
  • Page 75: Display Graphic Conventions

    To allow you to recognize the kind of item that appears on the printer display, the following graphic conventions apply: Display Sample Convention Meaning MACRO Uppercase This convention applies to Functions, Options and Sub-options (all non- selectable items). English Lower case with initial cap * symbol for This convention applies to the selectable the current/selected Value Values and to the executable Values...
  • Page 76: Configuration Quick Reference

    See the following pages to know the Functions, Options, Sub-options and Values defining the entire Configuration. Macros Installation Interface Test/Hex-Dump User Access User Adjustments Save In the Value list, the Factory setting is shown in bold.
  • Page 77 Macros Installation Interface Macro 1 Language Interface Type Macro 2 Error Buzzer I/F Time-out Macro 3 Ribbon Type Input Buffer Macro 4 Path at Power-on Parallel Mode AUTOFEED Signal SLCT-IN Signal Test/Hex-Dump User Access Word Length Baud Rate Self-Test All Functions Hex-Dump Mode Parity Bit Macros...
  • Page 78: Vertical Pitch

    Macro 1/2/3/4 Protocol Vertical Pitch Form Length (cont.) Protocol Serial 2 lpi A4 (11.5 inches) DEC PPL2 3 lpi 12 inches EPSON ESC/P 4 lpi 14 inches 6 lpi IBM XL24 15 inches Protocol Paral. 8 lpi Number of Lines X lines (1 to 256) DEC PPL2 10 lpi...
  • Page 79 Macro 1/2/3/4 Top of Form Blank Pages Tear/View Mode 0/60 inches Removed/ Preserved Auto.advance 1s (0/60” to 127/60”) Auto.advance 2s Perfo. Anti-jam Auto.advance 3s Paper Path Enabled / Disabled Auto.advance 4s Push-Front1 Auto.advance 5s Print Gap Push-Front2 Manual advance ASF1 Auto.
  • Page 80 Macro 1/2/3/4 IBM Mode EPSON Mode Horizontal Pitch Horizontal Pitch IBM C-Set National C-Set Code Page Code Page IBM Dbl. Height EPSON C-Set IBM AGM Slashed Zero Pitch/COMPRESS Slashed Zero Installation Language Error Buzzer Ribbon Type English 1 beep Black Deutsch 3 beeps Color...
  • Page 81 DEC Mode Horizontal Pitch User Pref. C-Set (cont.) G0 Character Set (cont.) 5 cpi DEC Hebrew Sup. JIS Roman 6 cpi DEC Greek Sup. DEC Norw./Dan. 6.6 cpi DEC 7Bit Turk. ISO Spanish 8.25 cpi DEC 7Bit Sup. DEC Swedish 8.55 cpi JIS Katakana Norw./Danish...
  • Page 82 DEC Mode Wrap vs Truncate Disconnect./EOT ANSWERBACK/ENQ Wrap Disabled/ Enabled Disabled/ Enabled Truncate Init. Report Printer ID Disabled/ Enabled PPL2 Auto.ANSWERBACK LA120ID LA210ID Disabled/ Enabled IBM Mode Horizontal Pitch Code Page Code Page (cont.) 10 cpi Code Page 210 Code Page 860 12 cpi Code Page 220 Code Page 861...
  • Page 83 IBM Mode Code Page (cont.) IBM Dbl. Height Pitch/COMPRESS Disabled 17.1 cpi Mazowian Code MJK Enabled 20 cpi Bulgarian ISO 8859-7 IBM AGM Slashed Zero Disabled ISO 8859-15 ISO Latin 1T Enabled New Hebrew D-Hebrew EPSON Mode Horizontal Pitch National C-Set (1/2) National C-Set (1/2) (cont.) (cont.)
  • Page 84 EPSON Mode Code Page (cont.) Code Page (cont.) Code Page (cont.) Code Page 850 Code Page 864 ISO 8859-15 Code Page 852 Code Page 865 ISO Latin 1T Code Page 853 Code Page 866 New Hebrew Code Page 855 Code Page 869 D-Hebrew Code Page 857 Abicomp...
  • Page 85 Interface Interface Type AUTOFEED Signal Baud Rate (cont.) Automatic Disabled/ Enabled 4800 bps Parallel 9600 bps Serial SLCT-IN Signal 19200 bps Disabled/ Enabled 38400 bps Interface Time-out 2 seconds Discon.on Fault Parity Bit (2 to 30 seconds) No discon. None Yes (DTR drop) Even Input Buffer...
  • Page 86: How To Configure Your Printer

    When you press the button, the printer enters Set-Up mode allowing you to navigate Set-Up within the Configuration structure. Use the Arrows buttons to move around in the structure. Reaching a Configuration Item Button Purpose ↑ ↓ To switch from an item level to another (upwards or downwards). →...
  • Page 87 Example Configuring The following is an example Configuration procedure, in which we will alter the Factory settings: the font is changed from Draft to Orator and the horizontal pitch is changed from 10 cpi to 17.1 cpi in DEC protocol for Macro 2. Press the button to put the printer in Set-Up mode.
  • Page 88 12. Press the ↓ button. The display shows 10 cpi. 13. Press the → or ← button, until the display shows 17.1 cpi. 14. Press the button to select the horizontal pitch. Sel/Save An asterisk is displayed to indicate that the value has been selected. 15.
  • Page 89: Printing The Printer Configuration

    To check the values set in the printer Configuration, proceed as follows: • Press the button. Set-Up • Press the button. Print The printer prints the current printer Configuration. See the figure on the next page Values that are not applicable are printed in italic style. Depending on specific interdependent settings, Programmed may be printed instead of a numeric value.
  • Page 90 Code version Macro Option List Current Values of the current Macro Macros (the asterisk in the title bar identifies the current Macro) Power-on Values of the INSTALLATION Function Power-on Values of the USER ADJUSTMENTS Function Power-on Value of the USER ACCESS Function Power-on Values of the INTERFACE Function...
  • Page 91: How To Manage Your Configuration

    The SAVE Function allows you to manage your printer Configuration. Function Executable Values SAVE Save Config. Restore Macro X Rest.all Macros Recall Factory You scroll the Values pressing the → or ← button. When you have finished selecting the Values, press the button.
  • Page 92: Restoring A Macro

    To overwrite the current Values of the current Macro with the corresponding power-on Values, display Restore Macro X and press the button. Sel/Save The display shows Processing..., then the basic screen appears. To overwrite the current Values of all the Macros with the corresponding power-on Values, display Rest.all Macros and press the button.
  • Page 93: Setting The Printer Installation

    The installation Values are generally set once when the printer is integrated within its operating environment. The settings concern the printer hardware Configuration and the communication parameters. Use the INSTALLATION Function to alter these parameters. Factory settings are shown in bold. The printer display messages are available in five languages: English, German, Spanish, French and Italian.
  • Page 94: Ribbon Type

    The RIBBON TYPE Option defines the ribbon used with the printer. Value Definition Black The black ribbon is used. Color The color ribbon is used. The PATH AT POWER-ON Option allows you to decide which path you want to be selected, when the printer is powered-on.
  • Page 95: Setting The Communication Interface

    The communication parameters of your printer are grouped under the INTERFACE Function. These settings must match those of the host with which you want to communicate. It is necessary to know the host settings before selecting values for the printer interface. Factory settings are shown in bold.
  • Page 96: Input Buffer Size

    The INPUT BUFFER Option allows you to set the input buffer size. The down line loading of characters is always available. Value Definition 1 KByte input buffer. 8 KByte input buffer. 16 K 16 KByte input buffer. 32 K 32 KByte input buffer. 64 K 64 Kbyte input buffer.
  • Page 97 AUTOFEED Signal The AUTOFEED SIGNAL Option allows you to determine if the parallel interface ignores the AUTOFEED signal or not. Value Definition The parallel interface ignores the AUTOFEED signal. Disabled Enabled The parallel interface uses the AUTOFEED signal. SELECT-IN Signal The SLCT-IN SIGNAL Option allows you to determine if the parallel interface ignores the SELECT-IN signal or not.
  • Page 98: Setting The Serial Interface

    Disconnection on Fault The DISCON. ON FAULT Option defines the DTR line behavior for any fault condition detected by the printer. Value Definition No discon. The DTR line does not change. Yes (DTR drop) The DTR line is dropped to low signal level. Yes (DTR pulse) The DTR line is pulsed to high signal level with a 5 sec pulse.
  • Page 99: Baud Rate

    Baud Rate The BAUD RATE Option allows you to set the transmission speed used for the communication between the printer and the host. Ensure that the Value matches your host settings. Value Definition 600 bps 600 bits per seconds. 1200 bps 1200 bits per seconds.
  • Page 100 Buffer Control The BUFFER CONTROL Option determines the data flow control to the input buffer. Value Definition The DTR control regulates the data flow to the input buffer using DTR-high/DTR-low voltage signals. XON/XOFF The XON/XOFF control codes are used to regulate the data flow. XON/XOFF + DTR Both the XON/XOFF and the DTR control codes are used to regulate the data flow.
  • Page 101: Setting The User Access Authorization

    The access to the printer Configuration can be protected in different ways. The different values of the USER ACCESS Function affect both access to Set-Up mode and use of the operator panel. The following table shows the setting effects. User Access Value Set-Up Mode Operator Panel All Functions...
  • Page 102: Customizing Macros

    Your printer allows you to use four sets of pre-determined parameters called Macros. You can alter the factory settings of the Macro Options and customize them as explained in this chapter. For more information about the use of the Macros, see "O ".
  • Page 103 For each of the interfaces, you can then select one of the following protocols: Value Definition DEC PPL2 Sets the DEC PPL2 protocol to communicate with Digital or ANSI- compatible host software. This is the Factory setting when using the serial protocol.
  • Page 104: Setting The Publishing Style

    The FONT Option determines the typeface of the printed characters. Value Definition Draft Draft font. Courier Courier font. Roman Roman font. Sans Serif Sans Serif font. Prestige Prestige font. Script Script font. Orator Orator font. OCR-A OCR-A font. OCR-B OCR-B font.
  • Page 105: Vertical Pitch

    The vertical pitch determines the density with which the lines are printed. The VERTICAL PITCH Option allows you to select this density according to different units: Lines printed per inch (lpi): 2, 3, 4, 6, 8, 10 or 12 lpi –...
  • Page 106: Setting The

    For correct paper feeding, you must tell your printer which paper format you loaded into the printer and which area you want to define for printing. The FORM LENGTH Option allows you to set the physical form length in inches or in number of lines.
  • Page 107: Left Margin

    The TOP MARGIN and BOTTOM MARGIN Options do not depend on the VERTICAL PITCH Option when you define the form length using the NUMBER OF LINES Sub-option. The LEFT MARGIN Option is defined by the number of the columns (numbered from the left paper edge) where the printing actually starts.
  • Page 108: Bottom Margin

    The BOTTOM MARGIN Option gives you the possibility to set the bottom margin with the number of the line (numbered from the top paper edge) where the printing actually stops for a given page. The setting of this Option depends on the setting of both the VERTICAL PITCH and the FORM LENGTH Options (see the corresponding related sections in this chapter).
  • Page 109: Setting The Printing Modes

    These settings are stored in the Macros. See also the PATH AT POWER-ON Option. The PRINT DIRECTION Option allows you to define the print direction when a line feed occurs. Value Definition Unidirectional The printing direction is the same each time. This setting may be necessary due to specific driver’s compatibility.
  • Page 110: Line Mode

    The LINE MODE Option defines printer behavior when receiving a carriage return or a line feed command in the following ways: Value Definition LF=LF, CR=CR When receiving a LF code, the printer executes only a line feed. When receiving a CR code, it executes only a carriage return. LF=LF+CR When receiving a LF code, the printer executes both a line feed and a carriage return.
  • Page 111: Print Impact

    The PRINT IMPACT Option determines the strength of the print head needles impact. You can set this impact to a stronger impact, for example when printing on multipart form to ensure that all the copies you want to print are well printed. Value Definition Soft impact...
  • Page 112: Print Gap

    The distance between the print head and the platen can be adjusted with the PRINT GAP Option as follows: Value Definition Auto. adjust. Automatic gap adjustment is performed. The print head adjusts the platen gap automatically according to the paper thickness each time you load paper into the printer or change the paper path.
  • Page 113: Automatic Gap Offset

    How to Adjust the Print Gap Manually If you select manual adjustment of the print gap, you have to use the print gap adjustment knob to set the distance between the print head and the platen. To adjust the print gap manually: 1.
  • Page 114: Perforation Anti-Jam

    The PERFO. ANTI-JAM Option can be enabled for paper with especially large perforation which can cause paper jams. The use of this Option is necessary only for exceptional cases. For the paper specifications see "P ". Value Definition Enabled The print head is moved to the extreme right position when feeding paper over the perforation.
  • Page 115 See the section "P " for all the cases corresponding to specific combinations of the TEAR/VIEW MODE Option setting, the button sequence and the type of print task. The paper positions that are mentioned in this section are described further in the section "P ".
  • Page 116: Paper Movements According To Tear/View Mode

    The following shows the paper positions (identified by their definition number) and the corresponding printer state depending on: the print task, the Tear/View mode setting and the button sequence. Automatic Advance Setting Print Job Completed Currently Printing Without final <FF> With final <FF>...
  • Page 117 Manual Advance Setting Print Job Completed Currently Printing Without final <FF> With final <FF> Position - State Position - State Position - State Busy Ready Ready 1. Pause Pause Pause Pause 2. FF/Load Pause Pause Pause 3. Pause Ready Ready Busy 1.
  • Page 118 No Tear/Reverse Setting Print Job Completed Currently Printing Without final <FF> With final <FF> Position - State Position - State Position - State Busy Ready Ready 1. Pause Pause Pause Pause 2. FF/Load Pause Pause Pause 3. Pause Ready Ready Busy 1.
  • Page 119: Paper Position Definition

    Position Definition Print head on last printed character while printing or at next line at the end of a job. Print head on first next Top of Form. Print head on second next top of form.
  • Page 120 Position Definition Viewing position. Last printed line facing the tear bar. Tear-off position. Next perforation facing the tear bar. Second perforation facing the tear bar.
  • Page 121: Setting The Dec Mode

    The DEC MODE Option sets the DEC protocol specific features. This Option comprises the following Sub-options: Sub-options Definition HORIZONTAL PITCH Sets the horizontal spacing of the printed characters G0 CHARACTER SET Selects the used G0 Character Set. USER PREF. C-SET Selects the User Preference character set.
  • Page 122: G0 Character Set

    The G0 CHARACTER SET Sub-option sets the G0 character set that will be used with the DEC protocol. The following resident character sets are available: Value Definition US ASCII US ASCII British British French French German German Norw./Danish Norwegian/Danish DEC Finnish DEC Finnish DEC French-Can.
  • Page 123: User Preference Character Set

    The USER PREF. C-SET Option sets the user character set for the DEC protocol. The following character sets are available: Value Definition DEC Supplement DEC Supplemental DEC Spec.Graph. DEC Special Graphics DEC Technical DEC Technical DEC 7bitHebrew DEC 7Bit Hebrew DEC 7bit Turkish DEC 7BIT Turkish DEC Hebrew Sup.
  • Page 124: Printer Id

    The PRINTER ID Sub-option defines the DEC printer ID used by the printer when responding to DA commands from your host computer or application software. Value Definition PPL2 Allows the printer to respond as a DEC Conformance Level 2 device. LA120ID The printer responds as a LA120 printer.
  • Page 125: Disconnection On Eot

    The DISCONNECT./EOT Sub-option determines whether the communication disconnect occurs at the end of the transmission. Value Definition Enabled DTR is dropped low on receipt of the EOT. Disabled DTR remains high on receipt of the EOT. The INIT. REPORT Option determines whether the printer sends an initial report to the host or not. Value Definition Enabled...
  • Page 126: Automatic Answerback

    The AUTO. ANSWERBACK Option determines whether the printer sends an ANSWERBACK message to the printer during initialization or not. Value Definition Enabled An ANSWERBACK message is sent during initialization. Disabled No ANSWERBACK message is sent during initialization. The ANSWERBACK/ENQ Option determines whether the ANSWERBACK message is sent to the host when the printer receives an ENQ code.
  • Page 127: Configuring The Ibm Mode

    The IBM MODE Option sets the IBM protocol specific features and comprises the following Sub- options: Sub-options Definition HORIZONTAL PITCH Sets the horizontal spacing of the printed characters. IBM C-SET (1/2) Selects whether the IBM Character Set 1 or 2 is used. CODE PAGE Selects the Code Page character sets.
  • Page 128: Code Page

    The CODE PAGE Sub-option identifies which Code Page is to use. Value Definition Code Page 210 Greek Code Page 220 Spain CP 437 GREEK Greek Code Page 437 Code Page 850 Multilingual Code Page 852 Eastern Europe Code Page 853 Turkish Code Page 855 Cyrillic...
  • Page 129: Ibm Double Height

    Value Definition ISO Latin 1T Turkish D-Hebrew David Hebrew New Hebrew Modern Hebrew The IBM DBL. HEIGHT Sub-option determines whether the IBM Double Height mode should be used (Enabled) or not (Disabled). The IBM AGM Sub-option determines whether the Alternate Graphics Mode should be used (Enabled) or not (Disabled).
  • Page 130: Slashed Zero

    The SLASHED ZERO Sub-option selects whether the zero character is printed with or without a slash. Value Definition Zero character is printed with a slash. Zero character is printed without a slash. The EPSON MODE Option sets the EPSON protocol specific features and comprises the following Sub-options.
  • Page 131: National Character Set

    The NATIONAL C-SET Sub-option identifies which national character set is to use. Value Definition France France Germany Germany United Kingdom United Kingdom Denmark 1 Denmark 1 Denmark 2 Denmark 2 Sweden Sweden Italy Italy Japan Japan Spain 1 Spain 1 Spain 2 Spain 2 Norway...
  • Page 132: Code Page

    The CODE PAGE Sub-option identifies which Code Page is to use. Value Definition Code Page 210 Greek Code Page 220 Spain CP 437 Greek Greek Code Page 437 Code Page 850 Multilingual Code Page 852 Eastern Europe Code Page 853 Turkish Code Page 855 Cyrillic...
  • Page 133: Epson Character Set

    Value Definition ISO Latin 1T ISO Latin-1 Turkish D-Hebrew David Hebrew New Hebrew Modern Hebrew The EPSON C-SET Sub-option defines the style which is applied to the character set: Value Definition Graphic The character sets are not altered. Italic The Italic style is applied to the character set. The SLASHED ZERO Sub-option selects whether the zero character is printed with or without a slash.
  • Page 134: Testing Your Printer

    The correct functioning of your printer can be checked using the TEST/HEX-DUMP Function of Set-Up mode. To perform these tests paper must be already loaded in the printer. See "P ". You access to the TEST/HEX-DUMP Function as follows: 1. Press the button.
  • Page 135 Printing the Self-Test The Self-Test printout consists of a header and an ASCII swirl pattern sequence for each resident font (at 10, 12 and 15 cpi for each font). The Self-Test checks also the correct print head movement along the whole carriage bar. For this reason the Self-Test should always be performed with 136 columns wide paper to avoid damaging the platen.
  • Page 136: Hex-Dump Printing

    The Hex-Dump mode lets you print the received data as hexadecimal codes. To enable Hex-Dump mode: 1. Select the HEX-DUMP Mode Option of the TEST/HEX-DUMP Function. 2. Select the Enable Hex-D. Value. The printer switches directly to the Hex-Dump mode. The basic screen shows Hex instead of the current protocol.
  • Page 137: Adjusting Your Printer

    This printer gives you the possibility to finely adjust bidirectional printing, the position of the first printable line for printing and the perforation position for tearing-off. Ensure that paper is loaded, before starting the tests. Use the USER ADJUSTMENTS Function to perform the adjustments mentioned above. Proceed as follows: 1.
  • Page 138: Adjusting The Bidirectional Alignment

    To perform bidirectional alignment: 1. Display the current value of the BIDI. ALIGNMENT Option by pressing the ↓ button. 2. Press the button. Sel/Save The Bidirectional Alignment table is printed. The current bidirectional offset ➀ Value is printed under the header.
  • Page 139: Adjusting The Position Of The First Printable Line

    The positioning of the continuous form fed with the tractor unit in Front1 Position or with the tractor unit in Front2 position can be finely adjusted with the LINE #1-FRONT1 or the LINE # 1-FRONT2 respectively. To adjust these values, insert paper on the paper path for which you want to change the position of the first printable line and proceed as follows: 1.
  • Page 140: Adjusting The Tear-Off Position

    You can perform a fine adjustment of the Tear-off position to facilitate paper tearing. 1. Enter the USER ADJUSTMENTS Function as described before and select the TEAR-PERFO ALIGN. Option. 2. Press the ↓ button. The paper is parked, then loaded to the current tear-off position. The current Value is displayed.
  • Page 141: Printer Maintenance And Troubleshooting

    Make sure the printer has been turned off for at least 15 minutes before starting any cleaning operations. Periodic cleaning will help keep the printer in top condition so that it will always provide optimal performance. • Use a neutral detergent or water solution on a soft cloth to clean dirt and grease from the cabinet of the printer.
  • Page 142: Replacing The Ribbon Cartridge

    1. Make sure that the printer is turned off for at least 15 minutes. Pay attention to the print head because it becomes hot during operation. 2. Open the top printer cover. R ib b on G uide 3. Slide the ribbon guide out of the print head. If the color mechanism is installed on the printer, unlock the white slider pressing and holding the lever on the slider towards...
  • Page 143 4. Remove the used ribbon cartridge by lifting it up. The printer is now ready to install the new ribbon cartridge. See before "R ".
  • Page 144: Troubleshooting

    This section describes the problems, which may occur when using the printer and suggests possible solutions. In most cases, the display shows rolling messages when an error occurs. The first part of the message identifies the error the second part suggests a solution. Symptoms Possible Cause Action/Resolution...
  • Page 145: Printing Problems And Solutions

    Symptoms Possible Cause Action/Resolution Printer not printing. Ribbon cartridge is not Install the ribbon cartridge. See Step 2 in the Print head carriage installed. Quick Reference Guide. moves. Ribbon is not properly Reinstall or readjust the ribbon cartridge installed. properly. See Step 2 in the Quick Reference Guide.
  • Page 146 Symptoms Possible Cause Action/Resolution Poor print quality (cont.) If the PRINT GAP Option is set to Auto. adjust., check the AUTO. GAP OFFSET Option setting in Set-Up. See "S ". Print head may be worn. 1. Perform a self-test. 2. If the self-test is OK, see the other causes. If the self-test is not OK, call Service.
  • Page 147 Symptoms Possible Cause Action/Resolution First line position is not precisely at Line #1 setting is not 1. Perform the LINE #1 – FRONT1 or the correct position. correct. LINE #1 – FRONT2 procedure of the Top of Form is set to zero. USER ADJUSTMENTS Function.
  • Page 148 Symptoms Possible Cause Action/Resolution Printer not printing. Interface cable not properly Check the connection of the interface cable Message: connected. on both sides. Data lost Selection of the protocol is Check the PROTOCOL Option setting in Check interface not correct. Set-Up.
  • Page 149: Paper Handling Problems And Solutions

    Symptoms Possible Cause Action/Resolution Paper jam Paper path is obstructed. 1. Clear the Paper Path. Possible messages: 2. Press Pause to resume printing. Push-Front1 jam Pinfeed holes of continuous form 1. Clear paper jam. Check paper are not placed properly on the 2.
  • Page 150 If the message Remove paper appears on the display and no document is actually loaded in any of the paper paths: 1. Check that no paper debris or dust is present in front of the paper detection sensors. 2. If necessary clean them with air blow. The figure shows how to clean the front path sensor, and the rear path sensor.
  • Page 151: Printer Failure

    Symptoms Possible Cause Action/Resolution Printer failure. Electronic or mechanical Call Service. Message: internal failure. Printer failure Call Service. If the printer prints wrong characters, you can select the Hex-Dump Mode in the printer Test/Hex-Dump menu in order to analyze both printing and non-printing characters arriving on the printer.
  • Page 152: Options

    An optional second front push tractor can be installed on the printer. This tractor allows the handling of a second fanfold paper. This second push tractor unit can be installed in front position on the Front1 Push tractor.
  • Page 153 1. Install the Front2 Push tractor aligning both its hooks with the Front1 Push tractor pins and inserting them into the corresponding pins. Push the Front2 tractor until it is fully engaged. Insert the connector cable in the electrical connector located in the Front1 Push tractor. Fro n t1 Tracto r Pin Fro n t2 Tracto r H ook Electrica l C on ne ctor...
  • Page 154 2. The upper push tractor must be installed as shown in figure. 3. To remove the Front2 push tractor, turn printer off. Take connector cable off and press on the push buttons (located in the upper push tractor hooks) to disengage the P ush button tractor.
  • Page 155: Loading Paper Using The Front2 Tractor Option

    1. Open the tractor area cover turning is upwards and lay it on the top of the printer.
  • Page 156 3. Unlock the Front2 tractor sprockets moving the sprocket levers down. Slide the left sprocket to the first printing column. 4. Space the paper guides along the tractor bar. Open the sprocket covers of the left and right sprocket.
  • Page 157 5. Hold the fanfold paper in front of the sprockets and insert the paper perforation on the left sprocket pins and close the sprocket cover. 6. Insert the paper on the right sprocket pins, and close the sprocket cover.
  • Page 158 7. Position the left sprocket for printing and lock it in place. Adjust gently the right sprocket to remove slack from the paper and lock it in place. 8. Close the tractor area cover. Press the button to load the paper into the printer. FF/Load...
  • Page 159 9. The paper must be loaded as shown in figure.
  • Page 160 Loading Paper with the Front1 Push Tractor when the Front2 Push Tractor is installed When the Front2 Push tractor is installed, the paper loading procedure for the Front2 Push tractor is slightly different. If you need to install paper on the •...
  • Page 161 • When the fanfold paper has been installed Front1 tractor, reposition the Front2 tractor in its initial position before closing printer front cover.
  • Page 162: The Rear Pull Tractor

    The Rear Pull tractor is useful to handle particularly heavy paper. 1. Turn the printer off. 2. Remove the Large rear cover, the rear tractor area cover and the two small tractor fixing area covers. R e ar trac to r a rea c over L arg e rea r c ov e r Tra ctor fix in g...
  • Page 163 4. Insert the Rear Pull tractor as shown in figure and the corresponding fixing area covers (with the slot) as shown in figure. 5. Turn the printer on. The paper can be loaded in Push-Pull mode. See "L ".
  • Page 164: Loading Paper Using The Front1 Push Tractor And The Rear Pull Tractor (Option)

    Once the Rear Pull tractor is installed, the fanfold paper can be loaded only in Push-Pull mode, using the Front1 Push tractor and the Rear Pull tractor. In this way it is possible to handle stronger paper. 1. Load the fanfold paper on the Front1 Push tractor, following the sequence L described before.
  • Page 165 4. Lock the sprocket covers and lower the sprocket levers. 5. Press the key to confirm that the paper loading is finished. The rear tractor engages. Pause 6. The figure shows the correct paper loading.
  • Page 166: Removing The Rear Pull Tractor

    1. Push the lever on the Rear Pull tractor down and lift the tractor out of the printer. 2. Insert the rear tractor cover and make sure that the interlock connector is correctly inserted. If the cover is not inserted, the printer is blocked.
  • Page 167: Automatic Sheet Feeder (Asf)

    The Automatic Sheet Feeder (ASF), located in the rear of the printer, provides fast and automatic single sheet and envelopes loading. The ASF includes: • A paper stacker, which automatically collects the output paper. • A single bin for single sheets (A5, A4, Letter, Legal, Executive) and envelopes.
  • Page 168: Color Mechanism

    This printer can print not only in black but also in different colors. For color printing you need the optional color mechanism shown in the figure below. The color mechanism is installable by an authorized technician. The color or the black ribbon ‘Long Life’ cartridge can be used when the color mechanism is installed.
  • Page 169: Pedestals

    Two printer floor pedestals are available: Three Levels Floor Pedestal for large paper quantity dual fanfold handling. Two Levels Floor Pedestal with tiltable printer level for document on demand application.
  • Page 170: Printer Specifications

    Printing Characteristics Print Head Matrix 24 pins - 0.2 mm Print Head Life 400 mil characters (draft) Print Speed (cps) Draft Quality 10 cpi 12 cpi 15 cpi Throughput (pages/hour) Draft Quality ECMA 132 440 pph 215 pph Print Matrix (horizontal x vertical) Draft Quality 10 cpi...
  • Page 171 Line length (number of characters) 10 cpi 17.1 cpi 12 cpi 20 cpi 15 cpi 24 cpp Vertical Spacing 6, 8 LPP n/60, n/72, n/180, n/216 inch 3, 4, 6, 8, 12 lines/30 mm Print Styles Draft, High Impact Draft, Courier, Roman, Sans Serif, Prestige, Script, Orator, OCR A, OCR B Print Attributes Underline, double underline, overline, strike-through printing, bold, multicopy, double width, slant, color Characters Sets...
  • Page 172 DEC Protocol - G0 Character Sets US ASCII - British - DEC Finnish - French - DEC French-Canadian - German - ISO Italian - JIS Roman - DEC Norway/Denmark - ISO Spanish - DEC Swedish - Norwegian/Danish - DEC Dutch - DEC Swiss - DEC Portuguese - Legal - DEC Supplemental - DEC Spec.
  • Page 173: Paper Handling

    Paper Handling Base Configuration Fanfold Paper FRONT1 PUSH TRACTOR Fanfold width: 76 to 432 mm (3 to 17 inches) Copies: 1 original + 5 copies Max. thickness 0,635 mm FRONT2 PUSH TRACTOR Fanfold width: 76 to 432 mm (3 to 17 inches) Copies: 1 original + 5 copies Max.
  • Page 174 Standard Functions (cont.) • Plug & Play capability • Bar Code printing • Automatic fanfold positioning for tear-off • Setting and storage of paper format and print conditions for each paper path in the non volatile memory Physical and Electrical Characteristics Interfaces Parallel Centronics Compatible Bi-directional (IEEE-1284) nibble and byte modes - 36 pin...
  • Page 175: Consumables And Options

    Environment Conditions Storage Conditions Temperature -35° to 65° C Relative Humidity 5%t o 95% RH (non condensing) Operating Conditions Temperature 10° to 40° C Relative Humidity 10% to 90% RH (non condensing) Paper Conditions Temperature 16° to 24° C Relative Humidity 40% to 60% RH (non condensing) Physical dimensions Height...
  • Page 176: Compliance Statements

    This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 177: Compliance Statement (Europe)

    Energy Star As an ENERGY STAR® Partner, GENICOM has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.

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