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Genicom 3850 User Manual

Genicom printer user manual
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GEK-01003

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Summary of Contents for Genicom 3850

  • Page 1 ’ ’   GEK-01003...
  • Page 2 A. Never remove any printer cover except to install a printer accessory and as expressly B. Please store the printer covers in a safe place. The covers must be reinstalled if you decide to The following areas of the printer should be covered for safety reasons:...

  • Page 3: Table Of Contents

    Safety Information... ii Table of Contents ... iii Getting to Know Your Printer ... 1 Printer Features... 1 Unpacking Your Printer ... 2 Printer Parts... 3 Front View ... 3 Rear View... 4 Setting Up Your Printer... 5 Choosing a Suitable Location...
  • Page 4 Fanfold Paper ...108 Paper Loading ... 109 Loading Paper Using the Front1 Push Tractor Assembly ...109 Printer Maintenance and Troubleshooting ...114 Cleaning the Printer... 114 Replacing the Ribbon Cartridge ... 115 Printing the Self Test ... 116 Error Handling... 117 Error Message Description...

  • Page 5: Getting To Know Your Printer

    • 136 columns • Draft printing at 500 cps, LQ printing at 133 cps • IBM Proprinter XL24E-XL24, EPSON LQ 1050, GENICOM ANSI emulations • Multiple copies (1 original and 5 copies) all paths • Easy print function selection and printer configuration via operator panel or SW commands •...

  • Page 6: Unpacking Your Printer

    Together with the CD-Rom with this User’s Manual, the following items are included in the box: Notify any damage to your supplier. C D -R om G E K -01 0 0 1 ) Q uic k R eferenc e G uide G E K -01 0 0 9 ) R ibbon C artridge (1A 3 00 0 B 0 1 )

  • Page 7: Printer Parts

    P a pe r K no b P o w er S w itch O p era to r P ane l Fro nt Tra ctor A ssem blie s C over...

  • Page 8: Rear View

    R e ar Pap er Slo t Top C o ve r R e ar Pull Tracto r Assem bly C o ve r P a pe r K n o b In te rfa ce C o nn ecto rs A SF A re a C ove r R e ar Pull Tracto r Attach m e nt P o w er C ab le C o nn ecto r...

  • Page 9: Setting Up Your Printer

    • The location must horizontal and stable; • Your printer must not be exposed to direct sunlight, extreme heat, cold, dust humidity (see later in this User’s Manual);...

  • Page 10: Printer Assembly

    Open all the printer covers and make sure that you remove the two shipment locks from the printer.

  • Page 11: Ribbon Cartridge Installation

    Make sure that you are using only original consumables. 1. Make sure that the printer is turned off. 2. Find the ribbon cartridge among the accessories R ib b on G uide R ib b on W ind in g K no b...
  • Page 12 3. Open the top cover using the small handles on either side of the top cover. 4. Turn the printer on. The print carriage prepares ribbon installation. cartridge...
  • Page 13 To avoid damage to the ribbon, do not turn the winding knob in the wrong direction. 6. Align the left and right cartridge supports with the printer locking points. The Extended Life Black ribbon cartridge (1A3000B04) or the 4 Color Process ribbon cartridge...
  • Page 14 Make sure that the ribbon is inserted correctly between the print head and the print head mask. 8. If the color kit option is installed in the printer, insert the white plastic snap arm onto the color kit ribbon shifter as shown in this figure.
  • Page 15 9. Turn the ribbon winding knob in the arrow direction (located cartridge) to take up slack in the ribbon. 10. Push the cartridge down gently until it clips into place at all locking points: two on each side for the black ribbon, one on each side for the color and the extended life ribbon. 11.

  • Page 16: Host Computer Connection

    This printer can be connected to the host computer via two available interfaces. The interface connectors are located on the rear of the printer. • A bidirectional IEEE1284 parallel interface • A RS-232C/422A serial interface Before connecting the interface cable, make sure that the printer and the host computer are turned OFF.

  • Page 17: Software Driver Selection

    5. Press the Driver disk button. 6. Select the CD drive. 7. Select the 3850 directory, then select the environment and the language for the printer driver that should be installed. Press the OK button. 8. Select the printer port with which the printer is connected to the host.

  • Page 18: Power Connection

    The power outlet must be compatible with the plug of the printer’s power cord. Always use a grounded outlet. 1. Make sure the power outlet is near the printer location and easily accessible. 2. Make sure that the power switch is in 0...
  • Page 19 3. Insert the power cable plug into the printer connector and the other power cable end into a convenient outlet (the figure shows the European power cable). 4. If you need to turn the printer on, press the power switch in the I position (ON).

  • Page 20: Selecting The Display Language

    The display messages for the printer can be displayed in five different languages: English (Default), French, German, Italian and Spanish. To select the language, that you prefer, proceed as follows: 1. Hold the key down on power up. The display shows: MENU 2.

  • Page 21: Configuring The Printer

    The operator panel enables you to perform many of the printer functions including paper path selections, font selection and the printer setups. From the front of the printer, the operator panel is located on the right and appears as follows:...

  • Page 22: Leds

    Indicate the On line status, fault condition and the current paper path. On , when the printer is On line. Blinking, when data is present in the input buffer and printer is in WAIT condition. Off , when printer is Off line.

  • Page 23: Key Functions

    The operator panel keys have different functions depending on the printer's mode of operation. The modes of operation are: Some keys may be "locked" or have no function in a given mode. See S • OFF LINE Mode • ON LINE Mode •...
  • Page 24 LCD displays the name of the currently active format (FORMAT # x) or displays CURRENT if no format has been selected. In an error condition, if you press this key, the printer will clear the error and the LCD will display OFF LINE, if you press this key again the printer goes ON LINE.
  • Page 25 FONT STYLE. (See T Menu Exits Menu and the printer goes OFF LINE. If the Menu was on a selection item and a change was made, then the selection will be updated accordingly, the LCD will display SAVING CHANGE and printer will exit Menu and go OFF LINE.
  • Page 26 If the paper is loaded it will move to the top of the next form at the tear off position. Some keys may be "locked" or have no function in a given mode. See S PR IO R LO AD key, the printer will enter the Initial the System Menu . for details in this User’s...
  • Page 27 Same as if ON LINE. Power Up When this key is pressed together with the the Initial Set Up Menu (ISU). See T this User’s Manual. Tear Off No action. EN TER key, the printer will enter FF/LOAD PAPER ↑ for details in...
  • Page 28 The printer will be Busy to the Host during this time until paper is successfully loaded and the printer is ON LINE.
  • Page 29 STATUS FUNCTION On Line Causes the paper to advance to the Tear position from the current print position. If ASF is installed, then additional distance will be added (if necessary) to ensure tear off position. LCD will display PLEASE TEAR OFF. The paper will automatically retract to the current print position after a preset time.
  • Page 30 On Line Advances the paper by 1/180" (one step). If you press and hold this key more than 1 sec. the paper feed speed increases. The printer (similar to turning the paper knob) does not memorize paper advance using this key.
  • Page 31 On Line Reverses the paper by 1/180" (one step). If you press and hold this key more than 1 sec. the paper feed speed increases. The printer (similar to turning the paper knob) does not memorize paper reverse using this key.
  • Page 32 • The first press will cause the LCD display to indicate SELECT CURRENT. • If the key is not pressed again within 3 sec., the printer exits Format selection. • If the key is pressed again within 3 sec., then the next format number/name will be displayed.
  • Page 33 Pressing any other key will cause the tear position to move back to the original print line. Power Up No action. Tear Off No action. Some keys may be "locked" or have no function in a given mode. See S FORMAT the System Menu . key, the printer prints...

  • Page 34: Printer Setups

    As new selections are made using the System and Operational Menus, there may come a time when the condition of the printer parameters is too confusing or is not what they are expected them to be. When this happens, an Initial Setup (ISU) may be executed:...

  • Page 35: Menu Structure

    The menus are structured in an outline format: Primary level for main headings Secondary levels for parameter selection In the LCD: • The primary "level" of the menu is in the leftmost and successive "levels" are tabbed accordingly. • The flashing serves to indicate that you are at the "selection" or "change" level. •...

  • Page 36: The Initial Set-Up (Isu) Menu

    1. Turn off the printer's power. 2. Press and hold the LINE FEED 3. While holding these keys, turn on the printer's power. Shortly, after the power comes up, the LCD displays the following message: 4. Release the LINE FEED 1.

  • Page 37: Selecting The Initialization

    Selecting the Initialization This function restores all System and Operational Menu values to the factory default settings: NO: no changes made. INT: initializes all menu values to the International settings. DOM: initializes all menu values to the US settings. AFP initializes all menu values of special applications. INITIALIZE ENTER ↓...

  • Page 38: Tuning The Paper Sensors

    Before selecting this function (TUNE>Y), make certain that paper is removed from all paper paths. Failure to remove paper during tuning will result in incorrectly tuned sensors. To exit the Initial Set Up Menu press the ENTER ↓ ↓ key and the printer leaves this Menu. MENU...

  • Page 39: The System Menu

    There are 16 primary headings in the System Menu as shown below. Each primary heading has one or two levels below it: 1. CHARACTER SET 2. NATIONAL SET 3. CHARACTER TABLE 4. LCD LANGUAGE 5. IBM OPTIONS 6. ANSI OPTIONS 7.

  • Page 40: Entering System Menu

    To enter the System Menu, proceed as follows: 1. Hold the key down on power up. MENU 2. Shortly, after the power comes up, the LCD displays the following message: 3. Release the key. The LCD displays the first menu item: MENU 1.

  • Page 41: Selecting The Character Set For An Emulation

    Selecting the Character Set for an Emulation Select a character set for emulation: EPSON, IBM or ANSI. Epson Emulation To change the character set in the Epson emulation, press the top level to the second level as shown below: CHARACTER SET CHR: EPSON CHR:E>ITALIC CHR:E:CS1...

  • Page 42: Selecting The National Set For An Emulation

    Selecting the National Set for an Emulation Select a national set for the EPSON and ANSI emulations only. Epson Emulation To change the national set in the Epson emulation, press the level to the second level as shown below: NATIONAL SET NATL: EPSON NATL:E>USA...
  • Page 43 ANSI Emulation To change the character set in the ANSI emulation, press the top level to the second level as shown below: NATL: ANSI NATL:A>USA NATL:A:GERMANY NATL:A:FRANCE A NATL:A:FRANCE B NATL:A:FREN/CANA NATL:A:DUTCH NATL:A:ITALY NATL:A:UK NATL:A:SPAIN NATL:A:DAN/NOR A NATL:A:DAN/NOR B Go back to the top level of the menu with the next menu item (CHARACTER TABLE displays).

  • Page 44: Selecting Character Table For An Emulation

    Selecting Character Table for an Emulation Select a character table for emulation: EPSON, IBM or ANSI. Epson Emulation To change the character table in the Epson emulation, press the top level to the second level as shown below: CHARACTER TABLE TBL: EPSON TBL:E>CODE437...
  • Page 45 IBM Emulation To change the character table in the IBM emulation, press the top level to the second level as shown below: TBL: TBL:I>CODE437 TBL:I:CODE850 TBL:I:CODE851 TBL:I:CODE852 TBL:I:CODE853 TBL:I:CODE855 TBL:I:CODE858 TBL:I:CODE860 TBL:I:CODE863 TBL:I:CODE864 TBL:I:CODE865 TBL:I:CODE866 TBL:I:CODE867 TBL:I:ISO-1 TBL:I:ISO-2 TBL:I:ISO-3 ENTER ↓...
  • Page 46 ANSI Emulation To change the character table in the ANSI emulation, press the top level to the second level as shown below: TBL: ANSI TBL:A>CODE437 TBL:A:CODE850 TBL:A:CODE851 TBL:A:CODE852 TBL:A:CODE853 TBL:A:CODE855 TBL:A:CODE858 TBL:A:CODE860 TBL:A:CODE863 TBL:A:CODE864 TBL:A:CODE865 TBL:A:CODE866 TBL:A:CODE867 TBL:A:ISO-1 TBL:A:ISO-2 Go back to the top level of the menu with the next menu item (LCD LANGUAGE displays).

  • Page 47: Selecting The Lcd Language

    Selecting the LCD Language Select the desired language of your choice from the list below. To change the LCD language selection, press the second level as shown below: LCD LANGUAGE LCD>ENGLISH LCD:FRANCAIS LCD:DEUTSCH LCD:ITALIANO LCD:ESPANOL Go back to the top level of the menu with the next menu item (IBM OPTIONS displays).
  • Page 48 Compressed Character Pitch If the printer receives a command (SI) from the host to print in compressed pitch, then the printer will print in 17, 20 or 24 cpi. IBM OPTIONS IBM: COMP CHR IBM:COMP CHR>17 IBM:COMP CHR:24 IBM:COMP CHR:20...

  • Page 49: Selecting The Ansi Emulation Options

    ANS:RIS ENBL:N SI/SO Control If the printer receives a command (SI or SO) from the host to enable or disable the special modes (oversize, expanded and bar code modes), then the printer will (Y) or will not (N) respond to the <SI> and <SO> commands based upon your selection.
  • Page 50 ANS:AUTO CR>N ANS:AUTO CR:Y Prime on Delete If the printer receives a command (DEL) from the host, then the printer will (Y) or will not (N) perform a prime (reset) based upon your selection. ANS: PRIME ON DEL ANS:PRIME ON>N...
  • Page 51 If the printer receives a control code command (80H to 9FH) whose eighth data bit is set, and the character set is selected, then the printer will (Y) or will not (N) respond to the particular code based upon your selection.
  • Page 52 ANS: ENQ CODE ANS:ENQ CODE>NO ANS:ENQ CODE:1 ANS:ENQ CODE:2 Superscript/Subscript Character Enable The printer will (Y) or will not (N) respond to ESC [2 m and ESC [3 m commands. ANS: S/SUB SCRIPT ANS:S/SUB SC>N ANS:S/SUB SC:Y ESC+Control Code In this setting the control codes imbedded within escape sequence are valid (Y) or ignored (N).
  • Page 53 VT Code In this setting the VT code received without tab set will yield line feed (Y) or will be ignored (N). ANS: VT NOT SET ANS:VT NOT SET>Y ANS:VT NOT SET:N Go back to the top level of the menu with the next menu item (OTHER OPTIONS).

  • Page 54: Selecting Global Emulation Options

    Automatic Line Feed If the printer receives a command (CR) from the host to execute a carriage return, then the printer will (Y) or will not (N) also execute a line feed based upon your selection. OTHER OPTIONS OPT: AUTO LF OPT:AUTO LF>N...
  • Page 55 • and there is no data received after 1.5 sec., the paper will automatically advance to the tear-off position. • if data is received, then the printer will sound 4 beeps (approx. 0.25 sec. apart), retract the paper to the last print position and continue to print. If you press the tear off retraction is executed.
  • Page 56 If you have pressed the TEAR time that the printer waits before retracting the paper is variable from one second to 98 seconds. If the value saved is "99" then paper retract will occur only if or if data is received from host.
  • Page 57 Non-volatile RAM Save Y: The current Operational Menu values are retained when the printer is powered-off and re-established as the “active” values at the next power-up. N: The current Operational Menu values are cleared when the printer is powered off.
  • Page 58 OPT:2 BOX OP>N OPT:2 BOX OP:Y Cancel Code If the printer receives the CAN (cancel) code from the host, then the printer will (Y) or will not (N) respond to the CAN code based upon your selection. OPT: CAN CODE OPT:CAN CODE>Y...
  • Page 59 Barcode Guard Bar Enable The printer will (Y) or will not (N) include left, right and center Guard bars of the barcode styles which use Guard bars based upon your selection. The Guard bars extend into the human readable line of the barcode symbol when it is enabled.
  • Page 60 OPT:EPSON OGM:Y Native Extension Escape Sequence Based upon your selection, the printer will (Y) or will not (N) respond to the following escape sequences: <ESC> [[3 n, <ESC> [[G n m, <ESC> [[x n, <ESC> [[y n, and //n//. OPT: NATIVE COMND OPT:NATIVE COM>Y...
  • Page 61 Operational Menu. (see A If you select PATH, then the printer will establish a new gap whenever you load a new paper path. If you select FORM, then the printer will establish a new gap whenever you select a new format or whenever you load a paper path to which a format has been assigned.
  • Page 62 Euro Currency Symbol Substitution in the ISO Code Pages and Page Code 850 This function allows selection of the alternate access to the Euro Currency symbol ( the ISO Code Pages and in the Code Page 850. Y: This setting enables the Euro symbol substitution. The Euro symbol will appear as designated in the appropriate sets: the location is A4 in all ISO 8859 character sets other than ISO 8859-15 and ISO 8859-5 (Cyrillic), for the PC Code Page 850, the location is CF.

  • Page 63: Selecting The Input Buffer Configuration

    There are 4 options that can be specified: Download Buffer Based upon the selection, the printer will (Y) or will not (N) reserve space in memory for characters downloaded from the host in the Epson and IBM emulations.
  • Page 64 Input Buffer Data received from the host is stored in the input buffer memory. Based upon your selection, the amount of space reserved for the input buffer is determined. The maximum input buffer size is 32 Kbytes. The increment is 1 byte for the range 256-1Kbyte and 1Kbyte for the range 1Kbyte-32 Kbytes.

  • Page 65: Selecting The Interfaces

    This function allows selection of the interface types: PARALLEL: Actives parallel interface. SERIAL: Activates both RS232 and RS422 signals, BOTH: The printer will respond to data on either interface. See Interface section for interface pin and signal definitions in the Programmer’s Manual on the INTERFACE I/F: TYPE I/F:TYPE>BOTH...

  • Page 66: Selecting Parallel Interface Options

    The printer will or will not respond to the AFXT signal on the parallel interface. If AFXT is enabled response (Y), then upon receipt of a CR from the host, the printer will also execute a line feed provided the AFXT signal is low.
  • Page 67 DC1/DC3 Control Y: The printer will respond to a received DC1/DC3, which causes the printer to be selected/deselected. If the printer is deselected, the LCD will show STAND BY until DC1 is received or until you put the printer N: Received DC1/DC3 ignored.
  • Page 68 +: Printer latches data on rising edge of strobe signal. PAR: STRB POLARIT PAR:STROBE POL>- PAR:STROBE POL:+ FAULT Polarity -: When a printer fault exists, the FAULT signal is low. +: When a printer fault exists, the FAULT signal is high. PAR: FLT POLARITY PAR:FAULT POL>- PAR:FAULT POL:+ ENTER ↓...
  • Page 69 SELECT Polarity +: When the printer is selected, the SELECT signal is high. -: When the printer is selected, the SELECT signal is low. PAR: SLCT POLARIT PAR:SELECT POL>+ PAR:SELECT POL:- PE Polarity +: When a paper out condition exists, then the PE signal is high.

  • Page 70: Selecting Serial Interface Options

    There are 12 options that can be specified: Baud Rate The data transmission rate (in bits per second) of the serial interface between the printer and the host computer is determined by this parameter. After making your selection from the list below, please make certain the host computer is set for...
  • Page 71 SER:DATA BITS:7 Parity Enable and Type The type of parity used in data transmission on the serial interface between the printer and the host computer is determined by this parameter. After making your selection from the list below, please make certain the host computer is set for SER: PARITY TYPE SER:PARITY>NONE...
  • Page 72 SER: ETX/ACK SER:EXT/ACK>N SER:EXT/ACK:Y Robust Xon Y: When enabled, the printer will output DC1 when buffer is empty and printer is on line. N: Disables this function. SER: ROBUST XON SER:ROBST XON>Y SER:ROBST XON:N XON/XOFF Status BUFF: Reflects buffer status only.
  • Page 73 DTR (Data Terminal Ready) Signal Status FA/BU: Reflects fault and buffer status. NONE: Never change from static state. ONLN: Reflects online status only. BUFF: Reflects buffer status only. FAULT: Reflects fault status only. ON/BU: Reflects online and buffer status. SER: DTR STATUS SER:DTR>FA/BU SER:DTR:NONE SER:DTR:ONLN...
  • Page 74 SRTS (Second Request to Send Signal) Status FA/BU: Reflects fault and buffer status. NONE: Never change from static state. ONLN: Reflects online status only. BUFF: Reflects buffer status only. FAULT: Reflects fault status only. ON/BU: Reflects online and buffer status. SER: SRTS STATUS SER:SRTS>FA/BU SER:SRTS:NONE...
  • Page 75 RTS (Request to Send Signal) Polarity HI: (HIGH) actives > + 3V. LO: (LOW) actives < - 3V. SER: RTS POLARITY SER:RTS POL>HI SER:RTS POL:LO SRTS (Second Request to Send Signal) Polarity HI: (HIGH) actives > + 3V. LO: (LOW) actives < - 3V. SER: SRTS POLARIT SER:SRTS POL>HI SER:SRTS POL:LO...

  • Page 76: Selecting Key Lockout

    However you can always put the printer back On line in the event that the printer was deselected (by host) or a Fault is detected such as Paper out. If this key is locked-out in ALW, then this key will not permit to put the printer on line or off line.
  • Page 77 FF/LOAD key KEYLOCK: FF/LOAD KEY:FF/LOAD>NEV KEY:FF/LOAD:ONL KEY:FF/LOAD:ALW LF key KEYLOCK: LINEFEED KEY:LINEFEED>ONL KEY:LINEFEED:ALW KEY:LINEFEED:NEV MENU key key cannot be locked out during power on. MENU KEYLOCK: MENU KEY:MENU>NEV KEY:MENU:ONL KEY:MENU:ALW PAPER UP key KEYLOCK: PAPER UP KEY:PAPER UP>ONL KEY:PAPER UP:ALW KEY:PAPER UP:NEV ENTER ↓...
  • Page 78 PAPER DOWN key KEYLOCK: PAPER DN KEY:PAPER DN>ONL KEY:PAPER DN:ALW KEY:PAPER DN:NEV TEAR OFF key KEYLOCK: TEAROFF KEY:TEAROFF>NEV KEY:TEAROFF:ONL KEY:TEAROFF:ALW PARK/PATH key KEYLOCK: PRK/PATH KEY:PRK/PATH>NEV KEY:PRK/PATH:ONL KEY:PRK/PATH:ALW FORMAT key KEYLOCK: FORMAT KEY:FORMAT>ONL KEY:FORMAT:ALW KEY:FORMAT:NEV Go back to the top level of the menu with the next menu item (PATH OPTIONS displays).

  • Page 79: Selecting The Path Options

    Selecting the Path Options Select paper path options as shown below. This function will be displayed only if the optional Rear Pull tractor assembly or the optional automatic sheet feeder (ASF) has been installed. To change the path options, press the level as shown below.

  • Page 80: Assigning A Format To A Paper Path

    Assigning a Format to a Paper Path Any of the four formats may be assigned to any of the six paper paths as shown below. This function assigns the Format indicated to the Paper Path. The same Format may be assigned to all Paper Paths.
  • Page 81 PSHPL Path/Format (displayed if the optional Rear Pull tractor is installed) P/F: PSHPL P/F:PSHPL>CURRNT P/F:PSHPL:FORM#1 P/F:PSHPL:FORM#2 P/F:PSHPL:FORM#3 P/F:PSHPL:FORM#4 ASF1 Path/Format (displayed if the optional ASF bin 1 is installed) P/F: ASF1 P/F:ASF1>CURRNT P/F:ASF1:FORM#1 P/F:ASF1:FORM#2 P/F:ASF1:FORM#3 P/F:ASF1:FORM#4 ASF2 Path/Format (displayed if the optional ASF bin 2 is installed) P/F: ASF2 P/F:ASF2>CURRNT P/F:ASF2:FORM#1...

  • Page 82: Selecting Fixed Or Numeric Program Units

    Selecting Fixed or Numeric Program Units Select the Program units as shown below. To change the Program units, press the level as shown below: Program Units Choose the type of Program units for menu selection of the following parameters: - Top reference: Form Length - Left print reference: Top/Bottom/Left/Right margins.

  • Page 83: Printing The Contents Of The Menus

    Printing the Contents of the Menus Changes to the System Menu can be listed using the print status feature. The printer displays the message below when this item is on the top level: There are three different menu listings that can be obtained: SYSTEM, CONFIG and FORMATS.
  • Page 84 CURRENT CONFIGURATION PRINTOUT CURRENT ---------- FONT STYLE DRAFT CHARS PER INCH TOP REF 0/90 LINES/INCH FORM LENGTH TOP MARGIN BOT MARGIN LEFT MARGIN RGHT MARGIN LEFT REF 0/120 BOLD UNDERLINE FWIDTH UL DOUBLE HI OVERSCORE PROPORT IMPACT MODE HIGH QUIET MODE REDUCE SLEW LABELS TEXT DIRECT...
  • Page 85 - CURRENT CONFIGURATION AND FORMAT PRINTOUT CURRENT FONT STYLE DRAFT CHARS PER INCH TOP REF 0/90 LINES/INCH FORM LENGTH TOP MARGIN BOT MARGIN LEFT MARGIN RGHT MARGIN LEFT REF 0/120 BOLD UNDERLINE FWIDTH UL DOUBLE HI OVERSCORE PROPORT IMPACT MODE QUIET MODE REDUCE SLEW LABELS...
  • Page 86 SYSTEM CONFIGURATION PRINTOUT FIRMWARE CODE: Ver. 1.00 SYSTEM PARAMETERS --------------------------------------------------- CHARACTER SET EPSON ANSI NATIONAL SET EPSON ANSI CHARACTER TABLE EPSON ANSI LCD LANGUAGE ENGLISH IBM OPTIONS COMP CHR AUTO CR AGM MODE ANSI OPTIONS RIS ENABLE SI/SO CTL AUTO CR PRIME ON DEL CONTRL IN DG EXPAND UP...
  • Page 87 OTHER OPTIONS AUTO LF DOUBLE LF AUTO WRAP AUTO TEAR RETRACT TIME CONFIRM PARK INTERLOCK NVRAM SAVE CLEAR MARGIN 2 BOX OPTION CAN CODE BACKUP GUARD BAR SLASH ZERO BELL ENABLE EPSON OGM NATIVE COMND ONLIN DFAULT ONLIN AT LOD RIBBON TYPE GAP ASSIGN EURO SUBST.
  • Page 88 FLT POLARITY SLCT POLARIT PE POLARITY SERIAL OPTIONS BAUD RATE DATA BITS PARITY TYPE ETX/ACK ROBUST XON XON/XOF STAT DTR STATUS RTS STATUS SRTS STATUS DTR POLARITY RTS POLARITY SRTS POLARIT KEY LOCKOUT ONLINE FF/LOAD LINEFEED MENU PAPER UP PAPER DN TEAROFF PRK/PATH FORMAT...

  • Page 90: The Operational Menu

    There are 13 primary headings in the Operational Menu as shown below. Each primary heading has one or two levels below it: 1. FONT STYLE 2. CPI 3. PAGE SETUP 4. LINE SETUP 5. PRINT MODES 6. SPECIAL MODES 7. FORM THICKNESS 8.

  • Page 91: Entering Operational Menu

    To enter the Operational Menu, proceed as follows: 1. Hold the key down in the off line state. The LCD displays the following message: MENU 2. Then, the first menu item: 1. Press the key to go into the next lower level of the menu. ENTER 2.

  • Page 92: Selecting The Font Style

    Selecting the Font Style Select the font styles as shown below. The font styles stored in Font card will be displayed after the FONT:DRAFT function. To change the font styles, press the as shown below: FONT STYLE FONT>COURIER FONT:GOTHIC FONT:PRESTIGE FONT:SCRIPT FONT:ORATOR FONT:OCRA-EXT...

  • Page 93: Selecting The Character Pitch

    Selecting the Character Pitch Select the character spacing in characters per inch. To change the character spacing, press the second level as shown below. CHARS PER INCH CPI>10 CPI:8.5 CPI:8.3 CPI:7.5 CPI:6 CPI:5 Go back to the top level of the menu with the next menu item (PAGE SETUP displays).

  • Page 94: Selecting The Page Setup

    Selecting the Page Setup Select page setup as shown below. To change the page setup, press the as shown below. There are five page setup selections: Top Print Reference When using pre-printed forms, it may be desirable to begin printing at a particular position on the first form and at the same position on successive forms.
  • Page 95 Form Length Select the form length in 1 line increments at the currently selected lpi or in inches depending upon System Menu (P The maximum form length is 24 inches. PAGE: FORM LENGTH PAGE:LNGTH:1-144 PAGE:LNGTH:A4 Top Margin Select the top margin in 1 line increments at the currently selected lpi or in inches depending upon System Menu (P The maximum top margin value is FL-BM-1 (Form Length-Bottom Margin-1).

  • Page 96: Selecting The Line Setup

    Selecting the Line Setup Select line setup as shown below. To change the line setup, press the as shown below. There are three line setup selections: Left Margin Select the left margin (up to 13.4 inches) in CPI or in inches depending upon System Menu ).

  • Page 97: Selecting The Print Modes

    Selecting the Print Modes Select the print modes as shown below. To change the print mode parameters, press the second level as shown below. There are six print mode selections: Bold Mode Y: Enables bold print mode. N: Disables bold print mode. PRINT MODES PRINT: BOLD...
  • Page 98 Double High Mode Y: Enables double high print mode. N: Disables double high print mode. PRINT: DOUBLE HI PRINT:DBLHI>N PRINT:DBLHI:Y Overscore Mode Y: Enables overscore print mode. N: Disables overscore print mode. PRINT: OVERSCORE PRINT:O-SCORE>N PRINT:O-SCORE:Y Proportional Mode Y: Enables proportional print mode. If enabled and the draft font is selected, then subsequent printing will be in proportional Courier Letter Quality.

  • Page 99: Selecting The Special Modes

    Selecting the Special Modes Select the special modes as shown below. To change the special mode parameters, press the the second level as shown below. There are six print mode selections: Impact Mode HIG: increases print wire drive pulse width. For heavier multi-part forms you may choose to select HIGH (print wire) impact mode.
  • Page 100 Reduce Vertical Slew N: Forward and reverse vertical slew occurs at full speed. Y: Forward and reverse vertical slew occurs at half speed. For heavier multipart forms or for label stock, you may select REDUCE SLEW (Y). SPEC: REDUCE SLEW SPEC:RED SLEW>N SPEC:RED SLEW:Y Labels...

  • Page 101: Adjusting For The Thickness Of Your Forms

    Graphic Direction BI: All graphics modes are printed in bi-directional mode. UNI: All graphics modes are printed in uni-directional mode. In order to obtain even higher line-to-line column alignment, you may select uni-directional (UNI) graphics mode. SPEC: GRAPH DIRCT SPEC:GRAPH>BI SPEC:GRAPH:UNI Go back to the top level of the menu with the next menu item (FORM THICKNESS displays).
  • Page 102 The range of the offset is from -3/+5. With or without an offset, the printer will automatically make the adjustment each time you load a new set of forms. Please note that for forms of varying thickness, this method may or may not make an appropriate adjustment depending upon which area of the form was used during the adjust procedure.
  • Page 103 Fixed Print Adjust This method sets the gap and fine tunes it at the same time. This method is recommended for forms of varying thickness such as shipping notices and envelopes. The range of the fixed gap is from 0.3 to 8.6. A selection of 1.0 is the best for single part 20lbs. (75 g/m selection of 6.0 is the best lightweight 6-part forms.

  • Page 104: Selecting The Emulation

    Selecting the Emulation Select the emulation as shown below. To change the emulation, press the as shown below. EMULATION EMUL>EPSON LQ EMUL:IBMXL24e EMUL:1220ANSI EMUL:3850ANSI Go back to the top level of the menu with the next menu item (SAVE TO FORMAT displays). Saving Current Format Settings to a Stored Format Select the Save to Format function as shown below.
  • Page 105 Up to four formats can be defined and the format parameters stored in NVRAM: SAVE TO FORMAT SAVE TO>NONE SAVE TO:FORM#1 SAVE TO:FORM#2 SAVE TO:FORM#3 SAVE TO:FORM#4 The savable parameters are: Font Style, Character per inch, Lines per inch, Print Modes, Special Modes, Form Length, Left Margin, Right Margin, Top Margin, Bottom Margin, Top Print Reference, Left Reference, Form Thickness, Emulation.

  • Page 106: Printing The Contents Of The Menus

    Changes to the Operational Menu can be listed using the print status feature below. The printer displays the message below when this item is on the top level: There are three different menu listings that you can obtain: SYSTEM, CONFIG and FORMATS: CONFIG: This selection prints the contents of the current configuration.

  • Page 107: Clearing Contents Of The Input Buffer

    Clearing Contents of the Input Buffer Select the clear buffer function as shown below. Data received from the host and as yet unprinted will be erased (Y) or not (N) based upon your selection. Press the below. CLEAR BUFFER CLEAR BUFFER>N CLEAR BUFFER:Y Go back to the top level of the menu with the next menu item (TEST MODE displays).
  • Page 108 Test Mode Y: Enabling this mode causes the printer to print a rolling ASCII pattern (with the right margin value established by the P The LCD displays: and the Menu is exited. The printer will be in the off line state while the test pattern is printing.
  • Page 109 When finished using the Hex Dump feature, it is necessary to disable it by selecting N or by turning power off. While in the Hex Dump mode, the printer will not respond to any control or escape codes since it will print out the value of those codes instead.

  • Page 110: Selecting A Stored Format

    Selecting a Stored Format Recalls one of the formats stored by the S Menu. All current configuration parameters will be over-written with the values from the format selected. You can also use the SELECT FORMAT SELECT:FORM#1 SELECT:FORM#2 SELECT:FORM#3 SELECT:FORM#4 The selected format will remain in effect until one of the following occurs: •...

  • Page 111: Paper Handling

    Front1 P ush Path Base C onfiguration W ith Installed Option Front2 P ush Path Pu sh-Pu ll P ath Au tom a tic S heet Feeder plus Front1 P ush Tractor...

  • Page 112: Paper Specifications

    It is important to use the correct paper for obtaining the best performance. See the information table below: Loading Mode Front1 Tractor Width Length Thickness max. 0.635 mm Copies Weight (g/m - Original - Other sheets - Carbon Paper Front2 Tractor (option) 76 to 432 mm 76 to 432 mm...

  • Page 113: Paper Loading

    1. Open the Front tractor assemblies cover turning is upwards and lay it on the top of the printer.
  • Page 114 2. Unlock the tractor sets of the Front1 Push tractor assembly moving the levers down. Slide the left tractor set to the first printing column. . Space the paper guides along the tractor bar. Open the left and right tractor set covers.
  • Page 115 . Hold the fanfold paper in front of the tractor sets and insert the paper perforation on the left tractor set pins and close the left tractor set cover. . Insert the paper on the right tractor set pins. Close the right tractor set cover.
  • Page 116 6. Match the left tractor set with the ninth mark on the support and lock it in place moving the lever up. Adjust the right tractor set gently to remove slack from the paper and lock it in place moving the lever up. 7.
  • Page 117 8. The paper must be loaded as shown in figure. If paper starts to load but is not successful, and the error message PAPER OUT: FRONT1 displayed, then the paper sensor may require ‘tuning’ to the ambient lighting conditions in your office (the paper sensors used are light sensitive devices and improve paper loading accuracy).

  • Page 118: Printer Maintenance And Troubleshooting

    Make sure the printer has been turned off for at least 15 minutes before starting any cleaning Periodic cleaning will help keep the printer in top condition so that it will always provide optimal performance. • Use a neutral detergent or water solution on a soft cloth to clean dirt and grease from the cabinet of the printer.

  • Page 119: Replacing The Ribbon Cartridge

    1. Make sure that the printer is turned off for at least 15 minutes. Pay attention to the print head because it becomes hot during operation . 2. Open the top printer cover. 3. Slide the ribbon guide out of the print head.

  • Page 120: Printing The Self Test

    To determine any printer setting, and to check if the printer is working well, print the self-test. Proceed as follows: 1. Press the key to disable the printer. The ON LINE displays: 2. Press the key to enter the Operational Menu. The LCD displays: MENU 3.

  • Page 121: Error Handling

    Solution Adjust the print head gap manually. Press the key to reset the error ON LINE condition. Turn the printer off to clear the buffer. Press the key to reset the error ON LINE condition. Press the key to clear the error ON LINE condition.
  • Page 122 Messages Indication INTERLOCK ERROR At power on, the rear pull CHECK INSERTION tractor assembly or the rear cover has not been correctly inserted. OVERRUN ERROR An overflow condition has CHARACTER LOST occurred in the buffer and the data has been lost. PAPER JAM A paper jam error condition CHECK ALL PATHS...
  • Page 123 Messages Indication RIBBON BLOCKED The ribbon is blocked. CHECK RIBBON Solution Check that the ribbon is correctly inserted. Turn the tension knob to make sure that the ribbon is not jammed. Check for proper installation of the ribbon guide on the print head. See "R details.

  • Page 124: Options

    An optional second front push tractor assembly can be installed on the printer. This tractor assembly allows the handling of a second fanfold paper. This second push tractor assembly can be installed in front position on the Front1 Push tractor...
  • Page 125 1. Install the Front2 Push tractor assembly aligning both its latches with the Front1 Push tractor pins and inserting them into the corresponding pins. Push the Front2 tractor assembly until it is fully engaged. Insert the connector cable in the electrical connector, located in the Front1 Push tractor. Fro n t1 Tracto r P in Fro n t2 Tracto r L atch Electrica l C on ne ctor...
  • Page 126 2. The Front2 Push tractor assembly must be installed as shown in figure. To select the Front2 Push paper path, press the 1. To remove the Front2 Push tractor assembly, turn the printer off. 2. Take the connector cable off and...

  • Page 127: Loading Paper Using The Front2 Push Tractor Assembly (Option)

    1. Open the Front tractor assemblies cover turning is upwards and lay it on the top of the printer.
  • Page 128 2. Unlock the tractor sets of the Front2 tractor assembly moving the levers down. Slide the left tractor set to the first printing column. . Space the paper guides along the tractor bar. Open the left and right tractor set covers.
  • Page 129 . Hold the fanfold paper in front of the tractor sets and insert the paper perforation on the left tractor set pins and close the left tractor set cover. . Insert the paper on the right tractor set pins. Close the right tractor set cover.
  • Page 130 6. Position the left tractor set for the printing and lock it in place moving the lever up. Adjust gently the right tractor set to remove slack from the paper and lock it in place moving the lever up. 7. Close the Front tractor assemblies cover. To select the Front2 Push paper path, press the If paper does not load automatically, then press the Make sure the paper is not taut.
  • Page 131 8. The paper must be loaded as shown in figure. If paper starts to load but is not successful, and the error message PAPER OUT: FRONT2 is displayed, then the paper sensor may require ‘tuning’ to the ambient lighting conditions in your office (the paper sensors used are light sensitive devices and improve paper loading accuracy).

  • Page 132: Loading Paper Using The Front1 Push Tractor

    2. Rotate the Front2 Push tractor assembly outside the printer. 3. Insert the fanfold paper between the Front1 and the Front2 Push tractor assemblies, then proceed to load the paper as described in the L steps 2 through 6.
  • Page 133 4. When the fanfold paper has been loaded on the Front1 Push tractor assembly, reposition Front2 assembly in its initial position before closing the Front tractor assemblies cover. 5. To select the Front1 Push paper path, press the led turns off). The paper will load automatically in the Front1 Push paper path. Front 2 If paper does not load automatically, then press the Push...

  • Page 134: The Rear Pull Tractor

    An optional rear pull tractor assembly can be installed on the printer. This tractor assembly s useful to handle particularly heavy paper. This tractor assembly can be installed in rear pull position for Push-Pull path paper loading. 1. Turn the printer off.
  • Page 135 3. Insert the Rear Pull tractor assembly cover and make sure that the interlock connector is correctly inserted. If the cover is not inserted, the printer is blocked. key until the led is turned on. PATH Front 1...

  • Page 136: Loading Paper Using The Front1 Push Tractor Assembly And The Rear Pull Tractor Assembly (Option)

    Loading Paper Using the Front1 Push Tractor Assembly and the Rear Pull Tractor Assembly (Option) Once the Rear Pull tractor assembly is installed, the fanfold paper can be loaded only in Push- Pull mode using the Front1 Push tractor and the Rear Pull tractor assemblies (the turned on.) 1.
  • Page 137 4. Close the tractor set covers and lock the tractor sets moving the levers down. 5. Press the key to confirm that the ON LINE paper loading is finished. The Rear Pull tractor assembly engages. 6. The figure shows the correct paper loading. 8.

  • Page 138: Automatic Sheet Feeder (Asf)

    The optional Automatic Sheet Feeder (ASF), located in the rear of the printer, provides fast and automatic single sheet and envelopes loading. The ASF includes: • A paper stacker, which automatically collects the output paper. • A single bin for single sheets (A5, A4, Letter, Legal. Executive) and envelopes.

  • Page 139: Pedestals

    For better paper handling, use the printer pedestal. Two printer floor pedestals are available: Three Levels Floor Pedestal for large paper quantity and dual fanfold handling. Two Levels Floor Pedestal with inclining printer level for document on demand application.

  • Page 140: Printer Specifications

    Printing Characteristics Print Head Matrix 24 pins Print Head Life 500 mil characters (draft) Print Speed (cps) 10 cpi 12 cpi 15 cpi Throughput ECMA 132 (pages/hour) Letter Draft Letter Quality Graphic (90/180) Spread 17 Spread 10 Draft Fanfold Form LQ Quality...
  • Page 141 Character Matrix (dots per inch) 10 cpi 12 cpi 15 cpi Character Pitch (characters per inch) Basic (**) 10 - 12 - 15 Compressed (**) 16.7 – 17.1 – 20 - 24 Double-Wide (**) 5 - 6 - 7.5 - 8.3 - 8.5 Other Proportional Intercharacter Spacing n/720, n/360, n/180, n/120...
  • Page 142 Bar Codes UPC-A, UPC-E, EAN-8, EAN-13, UPC-EAN 2, UPC-EAN 5, MSI Plessey, Code 128, Code 11, Code 3/9, Code 93, Codabar, 2/5 Bidirectional, 2/5 Interleaved, 2/5 Industrial, 2/5 Matrix, Postnet Emulations - EPSON LQ 1050 - IBM XL24E-XL24 GENICOM ANSI...
  • Page 143 Characters Sets Standard PC IBM Character Sets IBM All Character Sets ANSI Emulation EPSON Italic Character Set EPSON National Variations Character Codes Tables ANSI National Variations CS1 and CS2 USA, France, Germany, United Kingdom, Denmark-1, Sweden, Italy, Spain-1, Japan, Norway, Denmark-2, Spain-2, Latin America, Korea, Legal, Netherlands, Anglo-Universal, Spanish-America, Portugal, Africa, Switzerland, Turkey, Greece, Yugoslavia, Cyrillic USA/Western Europe (CP437), Multilingual (CP850), Greek (CP851),...
  • Page 144 Paper Handling Base Configuration FRONT1 PUSH TRACTOR Fanfold Width: 76 to 432 mm (3 to 17 inches) Fanfold Length: Copies: 1 original + 5 copies Weight (g/m Original: 55 to150 Other Sheets: 45 to 75 Carbon Paper: 35 With Installed Options FRONT2 PUSH TRACTOR (option) Fanfold Width: 76 to 432 mm (3 to 17 inches) Fanfold Length:...
  • Page 145 Automatic interface switching Reliability Requirements MTBF Mean Time between failure: 10000 hours at 25% DC MTTR Mean Time To Repair: 30 minutes Workload 35,000 pages/month (ECMA 132 - 4 hours for 20 days) Printer Life 5 years or 10000 hours @25%...
  • Page 146 Power Supply UNIVERSAL From 100 to 230 VAC -10 ÷ +15% 50/60 Hz ± 1 Hz Power Output Max. 215 W Power Consumption Standby: 28W ---- Average Printing: 116W Noise Level 54 dBA Environment Conditions Storage Conditions Temperature Relative Humidity Operating Conditions Temperature Relative Humidity...
  • Page 147 Physical dimensions Height Width Depth Weight Consumables Black Ribbon Use with color kit option: 4 Color Process Ribbon Red/Black Ribbon Extended Life Black Options Auto Sheet Feeder (ASF) ASF Extension Modules Additional 4 Pin Front Push Tractor Assembly Additional 4 Pin Rear Pull Tractor Assembly Stationary Pedestal Tilt Pedestal Color Kit...

  • Page 148: Compliance Statements

    This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...

  • Page 149: Compliance Statement (Canada)

    Compliance Statement (Europe) Energy Star As an ENERGY STAR® Partner, GENICOM has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.

  • Page 150: Trademark Acknowledgements

    International Compliance EN55022:1998 EN 61000-3-2:1995 EN 61000-3-3:1995 EN55024:1998 GENICOM is a registered trademark of GENICOM L.L.C. The following companies own the other trademarks used in this manual: GENICOM L.L.C.: Centronics International Business Machines Corporation: IBM Emissions Series Power line harmonics...

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