Genicom 930 User Manual
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Genicom 930 User Manual

Tallygenicom 930: user guide
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  • Page 2 GENICOM Corporation, 1997 CompuServe is a registered trademark of CompuServe Inc. Energy Star is a trademark of the United States Environmental Protection Agency. Epson is a registered trademark of Epson America, Inc. IBM is a registered trademark of International Business Machines Corporation.
  • Page 3 • Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners. • Place your printer on a firm, solid surface. If you put in on something unsteady, it might fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat.
  • Page 4 15 amperes. • Do not poke anything into the ventilation slots on the sides of the printer; you could get a shock or cause a fire. • Aside from the routine maintenance described in this handbook, don’t try to service the printer yourself;...

  • Page 5: Optional Accessories

    — 435 cps in Super Speed Draft (SSD) mode ection 1: Getting Started Optional Accessories • Top-Mount Pull Tractor • Serial Interface Board Unpacking Ê Printer Any of the above missing? Contact your dealer. Ë Ë Ribbon cartridge Ì Power Cord Ê Ì...

  • Page 6: Getting To Know Your Printer

    Getting to Know Your Printer Acoustic Cover (Open) Paper Guides Acoustic Cover Access Cover Paper Separator Paper separator Access Cover On-Off Switch On-Off Switch Control Panel Control Panel Platen Knob Paper Lever Platen Knob Paper Lever Set up for Rear Feed of Continuous Forms...

  • Page 7: Removing The Shipping Restraints

    3. Remove the pull-up roller, then lift off the paper separa- tor and remove its shipping retainer. 4. Replace the paper separator and the pull up roller assembly. Note: Save the shipping retainers and the packing material in case you ever need to ship the printer. Ê Getting Started E-3...

  • Page 8: Installing/Replacing The Ribbon Cartridge

    Installing/Replacing the Ribbon Cartridge 1. Make sure the printer is turned OFF. 2. Center the printhead (Ê). 3. If you are replacing the ribbon: swing the front of the cartridge up off the printhead, then lift the cartridge out and discard it.

  • Page 9: Connecting To The Computer

    2. Attach the other end of the cable to your computer. Connecting to the Power 1. Make sure both the printer and the computer are OFF. 2. Plug the power cord into the back of the printer (Ê), then into a grounded outlet (Ë). 3. Turn the printer on. Ê...

  • Page 10: Loading Paper

    1. Move the paper lever to the position marked “REAR.” E-6 Section 1 2. Grasp the paper separator by the tabs and lift it off the printer. Upper Tractor Cover 3. Pull up on the lock levers and open the tractor covers, then move the right tractor over to fit the width of the paper.
  • Page 11 8. Reinstall the sheet guide and place the wire guide (Ê) on the pull-up roller assembly (Ë). Ê 9. Press FF/LOAD. The paper feeds into the printer. Note: The standard setting for the Top of Form (where the printing begins) is 1" down from the top of the page.

  • Page 12: Loading Single Sheets (Top Feed)

    PARK sheets. 1. Make sure the printer is on and deselected (SEL light off). 2. Place the paper lever in the position marked “TOP.” 3. Open the carriage cover and lift the paper separator to the single-sheet position.

  • Page 13: Setting The Top Of Form (Tof)

    Setting the Top of Form (TOF) When setting the Top of Form, use the red line (Ê) on the paper shield as a reference: Ê 1. Make sure the printer is deselected (SEL light off). Ë Ì Ê FF/LOAD Í...

  • Page 14: Setting The Printhead Gap

    Setting the Printhead Gap The printhead gap is the distance between the printhead and the platen. Note: Make sure the printer is turned off before you open the access cover. To adjust the gap, open the access cover and move the blue lever (Ê) to the recommended setting from the table.
  • Page 15 0.017-inch (0.43 mm)—up to maximum of 0.031-inch (0.79 mm)—the expanded printhead gap feature needs to be engaged. This will expand the printer’s head gap settings for extra-thick forms and heavy card stock, and will increase the impact strength of the pins in the printhead.
  • Page 16 6. Remove the printhead. 4. Remove the ribbon cartridge. 7. Lift the printhead plate off the carriage assembly (1). 5. Swing up the printhead clamp, then remove it by pushing forward (toward the platen) and to the left. E-12 Section 1...
  • Page 17 8. Turn the printhead plate around and reinsert it on the other side of the carriage assembly (1). 9. Replace the printhead, making sure that the circuit board at the bottom of the printhead firmly engages the slot (1) in the carriage. Caution! Be sure the printhead is fully inserted before proceeding.
  • Page 18 12. Replace the pull-up roller assembly and the access cover, then turn the printer on. 13. Change the printer’s secondary menu (make sure paper is loaded!) to engage the expanded printhead gap: a) Press while turning the printer back SEL + TEAR...

  • Page 19: Running The Self Tests

    Mode. EXIT ® FX (ESC/P) ® Proprinter III (PPSII) : the printer enters the Menu Mode. SHIFT : the following line prints: Emulation Mode consecutively until the emulation you wish to TEAR to save your setting and exit the Menu...

  • Page 20: Selecting A Printer Driver

    Important! See your software documentation for infor- mation on how to select a printer driver. Printer Drivers The drivers below are listed by decreasing compatibility with your printer: use one as close to the top of the list as possible. Epson FX IBM Proprinter III...

  • Page 21: Replacing The Ribbon Cartridge

    To replace the ribbon cartridge, see “Installing/Replacing the Ribbon Cartridge” in Section 1. Clearing Paper Jams Rear-Feed Jams 1. Turn the printer OFF and use the platen knob to back the paper all the way out. ection 2: Maintaining Your Printer 2.
  • Page 22 4. Remove the paper separator and reload paper. 5. Replace the the paper separator, replace the pull-up roller assembly, and close the access cover. E-18 Section 2 6. Turn the printer on. 7. Press FF/LOAD FF/LOAD Micro Feed ITEM...
  • Page 23 If the paper keeps jamming, you probably have bits of paper stuck in the paper path. 1. Turn the printer off, then turn the platen knob to back the paper out of the printer. 2. Open the access cover and remove the pull up roller assembly: remove any torn pieces of paper.
  • Page 24 6. Remove the paper pieces, and use the platen knob to back the paper out. 7. Reload regular paper and reinstall the paper separator. E-20 Section 2 8. Replace the pull-up roller assembly, and close the access cover. 9. Turn the printer on. 10. Press FF/LOAD Micro Feed Down GROUP...

  • Page 25: Single-Sheet Jams

    3. Open the access cover and remove the pull-up roller assembly. 4. Remove any torn pieces from around the carriage. 5. Reinstall the pull-up roller assembly, and close the access cover. 7. Turn the printer on, and reload paper. Maintaining Your Printer E-21...

  • Page 26: Cleaning The Housing

    300 hours of operation). Note: Never use solvents or strong detergents on the cabinet: they could damage the housing. 1. Turn the printer off, and remove any paper from the path. 2. Open the access cover, remove the pull-up roller assem- bly.

  • Page 27: Print Mode: Indicator Lights

    SEL: Glows = printer selected, ready to receive data Flashes = printer in Print Suppress Mode Not lit = printer deselected (cannot receive data) Ë QUIET: Glows to indicate that printer is in Quiet state. Ì HSD / UTL / NLQ / SSD: Indicate print quality selected.

  • Page 28: Print Mode: Control Panel Keys

    SHIFT EXIT POWER ALARM Ê SEL: Selects/deselects printer. When held on power up, or with SHIFT key, engages Menu Mode: see page 22. Ë SHIFT : Press and hold while pressing another switch to engage the alternate function for that switch (e.g., “Micro Feed Down”...

  • Page 29: Selecting The Print Quality

    Selecting the Print Quality Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. PRINT QUALITY Press to select: PRINT QUALITY NLQ: Near Letter Quality • Highest quality, slowest speed •...

  • Page 30: Menu Mode: Control Panel

    Menu mode and are retained even if you turn the printer off. PROP POWER Ê GROUP : Ë ITEM : Ì SET : Í PRINT : Î MENU light: Glows when the printer is in the Menu Mode. Ì Ë Ê FF/LOAD TEAR PARK Micro Feed...

  • Page 31: Resetting The Menu

    To reset the Menu to the standard settings: 1. Turn the printer off. 2. Press while turning the printer on. Printing the Menu Settings 1. Make sure paper is loaded in the printer. 2. Enter the Menu Mode ( SHIFT 3. Press (PARK key).

  • Page 32: Summary Of Menu Settings

    The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted. Group Item Printer Control Emulation Mode Font Print Mode...
  • Page 33 Bi-directional, Uni-directional 1 Line, 16K, 28K No, Yes 0, set in 0.05 mm increments: press SEL to shift registration to the left; press SHIFT + SEL to shift registration to the right. Full Operation, Limited Operation Using Your Printer E-29...
  • Page 34 Group Item Set-Up Reset Inhibit (continued) Print Suppress Effective Auto LF Auto CR SI Select Pitch (10 cpi) SI Select Pitch (12 cpi) Time Out Print Auto Select Centering Position Parallel I/F I-Prime Pin 18 Auto Feed XT* Appears only when the IBM emulation is selected. * Applies only when the Epson emulation is selected.

  • Page 35: Explanations Of Menu Items

    Explanations of Menu Items Auto CR (IBM). If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Yes. Auto LF. If your printout is consistently double spaced, select No;...
  • Page 36 Skip Over Perforation. Change to Yes if you want the printer to go to the next page when it comes within 1" (25 mm) of the bottom of the page. Keep it set to No if your software has its own page formatting controls.
  • Page 37 Invalid to keep your printer from dumping the received data while it is waiting for more. Wait Time. Sets the amount of time the printer will wait for more data before moving to the form tear-off position.

  • Page 38: Forms Tear-Off Feature

    The Forms Tear-Off feature automatically moves continuous-form paper up to the tear position after the interval you select, then moves it back down again for printing when the printer receives more data. This feature is normally turned off. To activate it: Ê...

  • Page 39: Troubleshooting

    2. Check that the interface cable is securely connected to both the printer and the computer. 3. If you have the optional serial interface board installed, check to be sure that it is firmly seated in the printer. Troubleshooting Problem: I'm getting strange symbols, incorrect fonts, etc., when I try...
  • Page 40 E-36 Section 4 Problem: The ALARM light is blinking. Solution: Try turning the printer off and then back on again. If the light still blinks, call for service. Problem: The printer needs paper, but the ALARM light is not on and I can not load the paper.

  • Page 41: Troubleshooting E

    My word processor files do not print the way I have the menu and front panel set. Solution: Before sending a file to the printer, many word processors send either an “initialization string” or an I-Prime signal to the printer.

  • Page 42: Specifications

    Print Method: Impact dot matrix Printhead: 9 pins, 0.34 mm diameter, thermal protection Print Speed: Mode Characters per second Super Speed Draft (SSD) 435 cps High Speed Draft (HSD) 390 cps Utility (UTL) 300 cps Near Letter Quality (NLQ) 75 cps Characters per Line (CPL): Setting Narrow Model Wide Model...
  • Page 43 Resident Scalable Fonts*: Courier and Gothic, in sizes from 22 to 216 points Bar Codes: Code 39, UPC A, UPC E, EAN 8, EAN 13, Interleaved 2 of 5, Code 128, Postnet Receive Buffer Size: Reliability: Parameter Reliability Mean Time Between 10,000 hours at 25% duty Failures (MTBF) cycle and 35% page density...
  • Page 44 Paper Width Minimum: 3" Maximum: Narrow model, 10" Wide model, 16" Paper Weight 12 to 24 lb. Paper Thickness Rear Feed: Bottom Feed*: 0.017" (0.43 mm) max., Dimensions (W x D x H) Narrow model: 15.7 x 13.6 x 4.6 inches (389 x 355 x 116 mm) Wide model: 21.7 x 13.6 x 4.6 inches (550 x 355 x 116 mm)

  • Page 45: Epson Fx Commands

    Epson FX Commands Epson Command ASCII Backspace Carriage Return, Execute Character Pitch Select 10 cpi ESC P Select 12 cpi ESC M Select 15 cpi ESC g Select Condensed Print ESC SI, or SI Cancel Condensed Print ection 6: Commands Epson Command Delete Double Height On...
  • Page 46 27 106 n Print Suppress Mode Off Proportional Spacing On 27 37 57 n Proportional Spacing Off 27 51 n Reset Printer 27 65 n Clear Buffer & Initialize 27 50 Clear Print Buffer 27 48 Skip Over Perforation, Cancel...
  • Page 47 Epson Command ASCII Subscript/Superscript Off ESC T Underline On ESC - 1 Underline Off ESC - 0 Uni-Directional Printing One Line Only ESC < ESC U 1 ESC U 0 Vertical Tab, Execute IBM Proprinter III Commands IBM Command ASCII Backspace Carriage Return Character Pitch...
  • Page 48 IBM Command ASCII Line Feed, Execute w/ Carriage Return n/144" (n = 1 to 127) ESC % 5 n n/216" (n = 0 to 255) ESC J n Reverse ESC ] Auto Line Feed On ESC 5 1 Auto Line Feed Off ESC 5 0 Line Spacing Set Spacing to 1/8"...
  • Page 49 TI855 WP Code Index Function TI855WPCode Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Begin one-line double width printing End one-line double width printing Begin compressed printing End compressed printing Begin print suppress mode End print suppress mode Backspace 1/120-inch Esc BS Move print head to comumn n...
  • Page 50 Function TI855WP Code Set bottom margin at current ESC - position Set right margin at current ESC 0 position Set horizontal tab at current ESC 1 position Clear all horizontal tabs ESC 2 End backwards print mode ESC 5 Start backwards print mode ESC 6 Clear horizontal tab at present ESC 8...
  • Page 51 Function TI855 DP Code Select quality printing ESC q Turn off paper-out sensor ESC s Turn on paper-out sensor ESC t Set 8 data bit ESC v (MSB) to 1 Begin 10 cpi ESC y Begin 12 cpi ESC z Begin underlining ESC I NOTE: Control codes ESC SP, ESC/(special characters), and...
  • Page 52 Function TI855 DP Code Set 8 data bit ESC = (MSB) to 0 Set 8 data bit ESC > (MSB) to 1 Select TI885 WP mode and ESC @ perform reset Set variable (n/72-inch) line ESC A n spacing Clear vertical tab stops ESC B NUL Set vertical tab stops ESC Bn1...nk NUL...
  • Page 53 Defaults, resetting ... 9, 27 Bottom margin menu Dimensions ... 40 setting ... 29,31 Draft mode menu setting ... 31 Drivers, printer ... 16 Card stock specifications ... 39 Centering position menu Electrical requirements ... 40 setting ... 30,31 Emulations ... 15 Character pitch ...
  • Page 54 ... 30,32 Tear-off feature ... 34 Resident fonts ... 38 Temperature requirements ... 40 Ribbon, install/replace ...4 Testing the printer ... 14 Rolling ASCII test ... 14 Time out print menu setting ... 30,33 Top of form ...9 Tractor terms ...6 Safety information ...

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