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Genicom microLaser 320 Installation Manual

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GENICOM
GENICOM
GENICOM
GENICOM
microLaser 320 and 401
Installation Guide
Jun 99
Publication No. GEK-89496C
Genicom

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Summary of Contents for Genicom microLaser 320

  • Page 1 GENICOM GENICOM GENICOM GENICOM microLaser 320 and 401 Installation Guide Jun 99 Publication No. GEK-89496C Genicom...
  • Page 2 UNIX/UNIX Systems Laboratories. Ethernet/Xerox Corporation. Proprietary Statement The digitally encoded software included with your microLaser 320 or 401 is Copyrighted © 1999 by GENICOM. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of GENICOM.

  • Page 3: Table Of Contents

    Base Configuration (for table-top use) Extended Configuration (floor-standing) How This Manual is Organized Chapter 1 Unpacking and Installing Your Printer Chapter 2 Troubleshooting Appendix A GENICOM Customer Support Appendix B Safety Notes and Regulatory Compliances Manual Conventions Chapter 1 Unpacking and Installing Your Printer...
  • Page 4 320 Installation Guide Space requirements Top View of Printer (standard configuration) Top View of Printer (when options are installed) Unpacking the Printer Installing the EP Cartridge Handling Precautions For standard configuration Adding paper to the 500-sheet universal paper cassette...
  • Page 5 320 Installation Guide Internet GENICOM Technical Support GENICOM Service GENICOM World-wide Offices Appendix B Safety Notes and Regulatory Compliances About this Appendix Safety Notes Power Source, Power Cord and Accessory Cable Precautions Location and Environment Precautions Fire, Smoke and Shock Precautions...
  • Page 6 320 Installation Guide Publication No. GEK-89496C Jun 99 Genicom...

  • Page 7: Preface

    Preface In this Chapter . . . • “Welcome” on page 2 • “Features” on page 2 • “How This Manual is Organized” on page 5 • “Manual Conventions” on page 5 Jun 99 Publication No. GEK-89496C Genicom...

  • Page 8: Welcome

    Your laser printer comes with the following features. • High-speed and high-quality printing microLaser 320 - output of paper at 32 pages per minute with a resolution of up to 1200 x 1200 dpi, assuring razor-sharp output of graphics and text, even at very small point sizes.

  • Page 9: Standard Configurations

    320 and 401 Installation Guide Base Configuration (for table-top use) Standard Configurations The LNM40 printer can be ordered in the following two standard configurations: Base Configuration (for table-top use) • Memory: 32 Mbytes RAM Memory • Resolutions: 600 x 600 dpi and 1200 x 1200 dpi •...

  • Page 10: Extended Configuration (Floor-Standing)

    320 and 401 Installation Guide Standard Configurations Extended Configuration (floor-standing) • Memory: 32 Mbytes RAM Memory • Resolutions: 600 x 600 dpi and 1200 x 1200 dpi • Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypase Feeder •...

  • Page 11: How This Manual Is Organized

    Control panel LCD error messages are also discussed in this chapter. Appendix A GENICOM Customer Support Provides information on how to contact GENICOM Corp. for technical support, service and repair issues. Appendix B Safety Notes and Regulatory Compliances Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable regulatory compliances of your printer.
  • Page 12 320 and 401 Installation Guide Manual Conventions Publication No. GEK-89496C Jun 99 Genicom...

  • Page 13: Unpacking And Installing Your Printer

    “Installing Printer Drivers” on page 1-21 “Printing a Configuration Summary” on page 1-22 “Printing a Test Page” on page 1-24 “Printing PCL and PostScript Font Lists” on page 1-26 “Turning the Printer Off” on page 1-27 Publication No. GEK-89496C Genicom Jun 99...

  • Page 14: About This Chapter

    320 and 401 Installation Guide About this Chapter Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap- ter before setting up the printer. Publication No. GEK-89496C Jun 99...

  • Page 15: Installation Precautions

    320 and 401 Installation Guide Environment Installation Precautions Before unpacking your laser printer, it is recommended that you read the following to assist locating a suit- able spot for your new laser printer. To make optimum use of the printer, observe the following precautions when locating the printer.

  • Page 16: Space Requirements

    320 and 401 Installation Guide Installation Precautions Space requirements CAUTION: Be sure to leave ample space between the ventilation openings on the printer and the nearest wall or other surface, otherwise overheating may occur leading to a fire hazard. For easy operation, maintenance and replacing of consumables, you should also leave the clear- ances shown below around the printer.

  • Page 17: Unpacking The Printer

    320 and 401 Installation Guide Space requirements Unpacking the Printer Cut the shipping straps off the exterior carton. Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each insert. Plastic inserts should be completely removed.
  • Page 18 320 and 401 Installation Guide Unpacking the Printer Refer to the cautions below on how to carry the printer. Then, with the assistance of another person, lift up the printer and place it on the floor. WARNING: 1) This printer is very heavy. The weight of the main unit without paper cassette, consumables, and paper is about 106 lbs (48kg).
  • Page 19 320 and 401 Installation Guide Space requirements When you unpack the printer, make sure that all the items shown below are included. If any items are missing or damaged, contact your point of purchase. GENICOM microLaser 320 and 401...

  • Page 20: Installing The Ep Cartridge

    320 and 401 Installation Guide Installing the EP Cartridge Installing the EP Cartridge Before installing the EP cartridge, see the following precautions. Also, read ”Chapter 6 Operation” in the microLaser 320 and 401 User’s Guide located on the GENICOM Electronic Library for Non-impact Printers CD-ROM for more information on the EP cartridge.
  • Page 21 320 and 401 Installation Guide For standard configuration Remove the EP cartridge from the packing carton, and pull out the protective paper sheet from the drum shutter. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
  • Page 22 1-10 microLaser 320 and 401 Installation Guide Installing the EP Cartridge Open the front cover as indicated. WARNING: Never touch the fuser area (where a label indicating high temperature is located). Burns may result. While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
  • Page 23 320 and 401 Installation Guide 1-11 For standard configuration Gently pull out the sealing tape in the direction of the arrow. NOTE: If the tape is pulled out at an angle, it may break. Close the front cover and the upper left cover.

  • Page 24: Adding Paper To The 500-Sheet Universal Paper Cassette

    1-12 microLaser 320 and 401 Installation Guide Adding paper to the 500-sheet universal paper cassette Adding paper to the 500-sheet universal paper cassette Pull out the cassette until it stops. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
  • Page 25 320 and 401 Installation Guide 1-13 For standard configuration Gently lift up the length guide, and slide it all the way until it stops. While pressing down the gray handle, slide the side guide all the way until it stops.
  • Page 26 1-14 microLaser 320 and 401 Installation Guide Adding paper to the 500-sheet universal paper cassette Align the four corners of the paper and place the paper in the cassette. The paper should enter easily between the guides. Make sure the paper does not get bent upwards by the guides.
  • Page 27 320 and 401 Installation Guide 1-15 For standard configuration Align the edges of the paper stack Adjust the length guide to the paper length. NOTE: Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette. Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in a paper jam.

  • Page 28: Using The Multi-Purpose Bypass Feeder (Mbf)

    1-16 microLaser 320 and 401 Installation Guide Using the Multi-purpose Bypass Feeder (MBF) Insert a correct paper size label into the paper size slot on the cassette, then push the cassette all the way back into the printer until it latches.

  • Page 29: Connecting The Power Cord

    320 and 401 Installation Guide 1-17 For standard configuration Connecting the Power Cord Connect the printer to an AC outlet as described below. WARNING: To prevent the risk of electric shock, never touch the power cord or plug with wet hands.
  • Page 30 1-18 microLaser 320 and 401 Installation Guide Connecting the Power Cord Verify that the power switch of the printer is set to the [O] (off) position then insert the plug of the power cord into the AC outlet. Connect the power cord to the outlet.

  • Page 31: Turning The Printer On

    320 and 401 Installation Guide 1-19 For standard configuration Turning the Printer On Set the power switch to the [I] position to turn on the printer. The top line of the LCD display reads: Loading followed by asterisks progressing across the bottom line:...

  • Page 32: Selecting A Display Language

    1-20 microLaser 320 and 401 Installation Guide Selecting a Display Language Selecting a Display Language The default language for all LCD display messages and the Configuration Summary and Test Page is English. You can change the default language to Espanol, Italiano, Deutsch or Francais.

  • Page 33: Installing Printer Drivers

    For standard configuration Installing Printer Drivers On the GENICOM Electronic Library for Nonimpact Printers CD-ROM are a selection of printer driv- ers for use in a variety of environments. To reach the DRIVERS directory, exit this application and go to x:\ML320\DRIVERS, or x:\ML401\DRIVERS where x is your CD drive.

  • Page 34: Printing A Configuration Summary

    1-22 microLaser 320 and 401 Installation Guide Printing a Configuration Summary Printing a Configuration Summary Your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your printer. To print a Configura-...
  • Page 35 320 and 401 Installation Guide 1-23 For standard configuration Jun 99 Publication No. GEK-89496C Genicom...

  • Page 36: Printing A Test Page

    1-24 microLaser 320 and 401 Installation Guide Printing a Test Page Printing a Test Page Your printer can print a test page that lists the indicates, grey scale, resolution settings, page counter, and other relevant information about your printer. To print a Test Page, follow these steps:...
  • Page 37 320 and 401 Installation Guide 1-25 For standard configuration Jun 99 Publication No. GEK-89496C Genicom...

  • Page 38: Printing Pcl And Postscript Font Lists

    1-26 microLaser 320 and 401 Installation Guide Printing PCL and PostScript Font Lists Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps:...

  • Page 39: Turning The Printer Off

    320 and 401 Installation Guide 1-27 For standard configuration Turning the Printer Off Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time. NOTE: When the printer is turned off, all print data still in memory will be erased.
  • Page 40 1-28 microLaser 320 and 401 Installation Guide Turning the Printer Off Publication No. GEK-89496C Jun 99 Genicom...

  • Page 41: Troubleshooting

    Troubleshooting In this Chapter . . . “About this Chapter” on page 2-2 “Solving Printer Power-on Problems” on page 2-2 “Control Panel LCD Messages” on page 2-3 Jun 99 microLaser 320 and 401 Installation Guide Genicom...

  • Page 42: About This Chapter

    320 and 401 Installation Guide Solving Printer Power-on Problems About this Chapter Explains procedures to isolate and solve problems that may occur during the installation of your printer. Control panel LCD error messages are also discussed in this chapter.

  • Page 43: Control Panel Lcd Messages

    320 and 401 Installation Guide Code Class 1 - LCD Messages Control Panel LCD Messages LCD messages involving troubleshooting are classified into nine numeric code classes (1 through 9) and an additional alphanumeric class. These code classes have no significance to you as a user of this printer. These class codes are designed specifically for assisting service and repair personnel.

  • Page 44: Code Class 2 - Lcd Messages

    320 and 401 Installation Guide Control Panel LCD Messages Code Class 2 - LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Time-out waiting for Clear paper jam in 2-1 MAILBOX CLEAR AREA D...

  • Page 45: Code Class 4 - Lcd Messages

    320 and 401 Installation Guide Code Class 4 - LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION ROS ASIC Failure Service Call required 3-1 ROS ERROR CALL SERVICE Tray 3 paper misfeed...
  • Page 46 320 and 401 Installation Guide Control Panel LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Tray 4 paper misfeed Clear paper misfeed 4-2 FEED ERROR AREA C / AREA B from Tray 4, Area C...
  • Page 47 320 and 401 Installation Guide Code Class 4 - LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION TRANSPORT entry Clear paper jam in 4-13 FINISH JAM CLEAR AREA E sensor switched on...

  • Page 48: Code Class 5 - Lcd Messages

    320 and 401 Installation Guide Control Panel LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Remaining paper Clear paper jam in 4-36 FINISH JAM CLEAR AREA G detected on Area G...
  • Page 49 320 and 401 Installation Guide Code Class 5 - LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher stacker tray Service Call required 5-12 FIN ERROR CALL SERVICE 2 failure (see note 4)
  • Page 50 2-10 microLaser 320 and 401 Installation Guide Control Panel LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher’s STACKER Service Call required 5-83 FIN ERROR CALL SERVICE OFFSET HOME sensor does not go...

  • Page 51: Code Class 6 - Lcd Messages

    320 and 401 Installation Guide 2-11 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher’s REAR Service Call required 5-95 FIN ERROR CALL SERVICE STRAIGHT staple failure (see note 4) Finisher’s CLAMP Service Call required...

  • Page 52: Code Class 7 - Lcd Messages

    2-12 microLaser 320 and 401 Installation Guide Control Panel LCD Messages Code Class 7 - LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher front cover Close Finisher front 7-1 COVER OPEN FIN.

  • Page 53: Code Class 9 - Lcd Messages

    320 and 401 Installation Guide 2-13 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Remaining paper Clear paper misfeed 8-4 FEED ERROR CLEAR AREA C detected near Tray 4 from Area C Remaining paper...
  • Page 54 2-14 microLaser 320 and 401 Installation Guide Control Panel LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Mailbox Bin 5 Full Remove paper from BIN 5 FULL REMOVE PAPER Mailbox Bin 5...
  • Page 55 320 and 401 Installation Guide 2-15 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher Paper Full Empty output paper STACKER 2 FULL REMOVE PAPER from Finisher Finisher Paper Full Empty output paper...
  • Page 56 2-16 microLaser 320 and 401 Installation Guide Control Panel LCD Messages Publication No. GEK-89496C Jun 99 Genicom...

  • Page 57: Genicom Customer Support

    GENICOM Customer Support In this Chapter . . . “About this Appendix” on page A-2 “Sources of Support” on page A-2 “GENICOM World-wide Offices” on page A-4 Jun 99 Publication No. GEK-89496C Genicom...

  • Page 58: About This Appendix

    The GENICOM server provides access to technical reports, new product announcements, a trade show schedule, and other general information about GENICOM. You can access the GENICOM server via any one of the many world-wide web browsers available to Inter- net users. the GENICOM home page is at http://www.genicom.com.
  • Page 59 GENICOM Service GENICOM Sales - (800) 436-4266 GENICOM Service - (888) 367-3772 GENICOM Parts - (800) 436-4266 x 2 x 3, Parts ID: (800) 436-4266 x 4 GENICOM Supplies - (800) 436-4266 x 2 x 1 Jun 99 Publication No. GEK-89496C...

  • Page 60: Genicom World-Wide Offices

    320 and 401 Installation Guide GENICOM World-wide Offices GENICOM World-wide Offices GENICOM UNITED STATES GENCIOM GENICOM Corporation CORPORATION 14800 Conference Center Drive, Suite 400 CORPORATE Chantilly, VA 20151-3820 HEADQUARTERS Telephone: 703-802-9200 Fax: 703-802-9039 DOCUMENT SOLUTIONS Document Solutions (PRINTER PRODUCTS)
  • Page 61 320 and 401 Installation Guide GENICOM Service GENICOM DENMARK GENICOM Denmark Carit Etlarsvej 6 2840 Holte Denmark Telephone: 45 42 421120 Fax: 45 42 423434 GENICOM FRANCE GENICOM S.A. ZAC de Gatines 17, Ave du Garigliano 91600 Savigny-Sur-Orge, Cedex, France...
  • Page 62 320 and 401 Installation Guide GENICOM World-wide Offices Publication No. GEK-89496C Jun 99 Genicom...

  • Page 63: Safety Notes And Regulatory Compliances

    Safety Notes and Regulatory Compliances In this Chapter . . . “About this Appendix” on page B-2 “Safety Notes” on page B-2 “Regulatory Compliances” on page B-4 Jun 99 Publication No. GEK-89496C Genicom...

  • Page 64: About This Appendix

    320 and 401 Installation Guide Safety Notes About this Appendix Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable regulatory compliances of your printer. Safety Notes WARNING: Two power specifications are listed below. The specifications that apply to your machine depend on your machine configuration.

  • Page 65: Location And Environment Precautions

    320 and 401 Installation Guide Location and Environment Precautions Switch off the machine before connecting the interface cable or optional accessory. Connecting the cable or accessory with a live machine can cause a shock hazard. CAUTION: Ensure that the plug connection is free of dust. In a damp environment, a contami- nated connector can draw a non-negligible amount of current that can generate heat and eventu- ally cause a fire over an extended period of time.

  • Page 66: Paper Jam Precautions

    320 and 401 Installation Guide Regulatory Compliances If debris (metal or liquid) migrates into the machine, switch off and unplug the machine. Contact your point of purchase. Operating a debris-contaminated machine can cause a fire or shock hazard. Never open or remove machine covers that are secured with screws unless specifically instructed in the "User's Manual."...

  • Page 67: Class 1 Laser Device And Cdrh Compliance

    320 and 401 Installation Guide Class 1 Laser Device and CDRH Compliance Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Page 68 320 and 401 Installation Guide Regulatory Compliances Unplug the machine, TV and/or radio, and replug them into outlets that operate on different circuits. Reorientate the TV and/or radio antennas and cables until the interference stops. For an outdoor antenna, ask your local electrician for support.

This manual is also suitable for:

Microlaser 401

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