Operator Troubleshooting - Genicom GEK-00027C User Manual

OPERATOR TROUBLESHOOTING

5180 User's Manual
9. Blow dust out of, or away from, the ribbon weld sensor located on
the left of the print heads.
10. Vacuum any paper debris that has accumulated inside the paper
storage area.
11. Vacuum both the top and bottom side of the print module access
panel. Make sure the ribbon motion sensor is clean.
12. Reinstall the print module access panel making sure both
thumbscrews are tightened.
13. Inspect the ribbon fabric for wear before reinstalling the ribbon
cartridge.
14. Clean the outside surfaces of the printer with a clean damp cloth.
Dampen the cloth with water. Do not use cleaning solutions.
Always dry the outside cabinet surfaces with a clean dry cloth.
15. Reconnect the power cord and apply power to the printer for
operation.
Many of the operating faults that can occur are operator-correctable.
They are often related to an incorrect setup, wrong adjustment, or the
need to replenish consumables.
Initializing the Printer – Newly installed parts or options, power
fluctuations, static buildup, or errant electrical signals may cause the
printer electronics to lock up. Initializing the printer will clear this
problem as long as no damage has been done. (See "Chapter 3 -
Initializing the Printer").
Use the initialization procedure when:
Inputs to the control panel are ignored or misinterpreted.
•
The printer performs unexplained actions or ignores commands.
•
The printer misinterprets valid commands from the host.
•
The remainder of this chapter is divided into the following sections
and contains information as a help guide through possible problems.
TABLE 7-1 – Soft Fault Displays, lists display messages that may
appear that do not stop the printer.
TABLE 7-2 – Miscellaneous Non-Fault Messages
TABLE 7-3 –Hard Fault Displays, lists display messages that may
appear when printing has stopped unexpectedly. It also lists the
probable cause and/or the action needed to clear the fault.
TABLE 7-4 – Electrical Problems, as a guides when the display, keys,
or an incorrect data printout is the problem.
TABLE 7-5 – Mechanical Problems, addresses problems with paper
feeding, print quality, and incorrect adjustments.
TABLE 7-6 – Diagnostic Fault Codes, shows and explains the faults
that may be detected during self-test diagnostics.
TABLE 7-7 – Serial Interface Errors
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