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Operator Troubleshooting
3-2
Many of the operating faults that can occur are operator-
correctable. They are often related to an incorrect setup, wrong
adjustment, or the need to replenish consumables.
Initializing the Printer - Newly installed parts or options, power
fluctuations, static buildup, or errant electrical signals may cause
the printer electronics to lock up. Initializing the printer will clear
this problem as long as no damage has been done.
Use the initialization procedure on Page 1-19 when:
■
Inputs to the control panel are ignored or misinterpreted.
■
The printer performs unexplained actions or ignores
commands.
■
The printer misinterprets vaiid commands from the host.
The remainder of this chapter is divided into the following sections
and contains information to help guide you through possible
problems.
TABLE 3-1 -
Soft Fault Displays, lists messages that may appear
that do not stop the printer.
TABLE 3-2 -
Hard Fault Displays, lists messages that may appear
when printing has stopped unexpectedly. It also lists the probable
cause and the action needed to clear the fault.
TABLE 3-3 -
Electrical Problems. guides you when the display.
pushbuttons, or an incorrect data printout ls the problem.
TABLE 3-4 -
Mechanical Problems. addresses problems with paper
feeding. print quality, and incorrect adjustments.
TABLE 3-5 -
Diagnostic Fault Codes, shows and explains the faults
that may be detected during self-test diagnostics.
Print Head Actuator Replacement - Step-by-step replacement
instructions and information that may keep you online if a
replacement module ls not immediately available.
Nm· 93
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