Client Troubleshooting; Fabric Tracking Troubleshooting - Brocade Communications Systems StoreFabric SN6500B User Manual

Client troubleshooting

The following section states a possible issue and the recommended solution for client errors.
Problem
Downloading Client from a Internet Explorer
Browser over HTTPS errors
CPU usage reaches 100% when using the
Client in a local or remote client machine
(Windows and Linux)
TABLE 14
Manufacturer
ATI
Nvidia
Sun
Xi Graphics

Fabric tracking troubleshooting

The following section states a possible issue and the recommended solution for fabric tracking
errors.
Problem
If a switch is replaced by another switch having
the same IP address but a different node WWN
while fabric tracking is on, the Management
application does not update the Product List,
Connectivity Map or switch properties with the
new node WWN.
Brocade Network Advisor SAN User Manual
53-1002696-01
Resolution
If the JNLP file does not launch automatically, use one of the following options:
•
Complete the following steps.
1 Save the JNLP file to the local host.
2 Launch the JNLP file manually.
•
In Internet Explorer 7, complete the following steps.
1 Select Tools > Internet Options.
2 Click the Advanced tab.
3 Clear the Do not save encrypted pages to disk check box.
If the browser warns you about the security certificate, use the fully qualified hostname to
launch the web page.
Collapse the topology fabric groups and check the CPU utilization.
If it is reduced, this could be caused by the video adapter driver installed on the machine.
Some video adapters (such as NVIDIA Quadro NVS 135M) can cause CPU issues and it is
recommended that you upgrade the driver version to a later version or one that we
support or have tested.
You can download the appropriated drivers from your graphics card manufacturer's web
site. Table 14 lists the video adapter cards that have been tested.
Tested video adapter cards
Platforms
Linux, Windows
Solaris OS on x64, Linux, Windows
Solaris OS on SPARC
Solaris OS on x86, Linux
Resolution
Choose from one of the following options:
•
Turn fabric tracking off while the switch is replaced. This causes the old switch to be
removed and the new switch added.
•
After the switch is replaced, remove and re-add the fabric in the Discover Setup
dialog box.

Client troubleshooting

Cards known to work
Radeon 8500 and above, FireGL series
GeForce 2 series and later, Quadro FX series and later
Expert3D series, XVR-500, XVR-600, XVR-1200, XVR-2500
Various (check with Xi Graphics)
G
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