Group - AT&T MERLIN LEGEND Release 4.0 Feature Reference

Feature Reference
Feature Description

Group

Any MLX telephone user can
Calling inspect the number of calls
continued in queue by pressing the
Inspct button and then
pressing a button
programmed with the calling
group's extension. The
display shows the label
associated with the calling
group and the number of
calls.
Hold When an MLX telephone
user or an MLX DLC operator
places a call on hold, a
confirmation is displayed.
When an MLX telephone
user or an MLX DLC operator
has a call on hold for a
longer time than the Hold
timer value, a message
appears on the display.
On the QCC only, when a
held call returns to the queue
after the second hold
reminder, it is identified by
call type and by the name
and extension of the operator
who put the call on hold. Line
2 of the QCC display also
shows the caller information.
Sample Displays
Analog Multiline
No display
No display
No display
No display
MLX
223
Display