AT&T MERLIN LEGEND Release 4.0 Feature Reference page 500

Feature Reference
Forward and
Follow Me
continued
Group Calling
Music On Hold
Night Service
Paging
Station Message
Detail Recording
(SMDR)
500
Remote Access
To forward calls to an outside telephone number, dial
forwarding extension number, then the ARS or pool dial-out code
(Hybrid/PBX mode only), the Idle Line Access code (usually
Behind Switch modes only), or the trunk number (usually 801–880).
Then dial the destination telephone number and a
the dialing sequence.
To cancel, forwarding calls to an extension, dial
system dial tone; then dial the forwarding extension number and then
the forwarding extension number again.
A remote access user cannot be a member of a calling group, but a
remote access user can call into a calling group. When the call rings at
a calling group member's telephone, it rings as an outside call. A
calling group can be programmed to receive calls that remote access
users make to invalid extensions. If a trunk is programmed for both
Remote Access and Group Calling, Remote Access overrides Group
Calling.
Remote access users waiting for a busy trunk pool or extension do not
hear Music On Hold, even if it is programmed on the system. They hear
the queuing tone, then silence.
When incoming calls are received on a trunk programmed for shared
Remote Access, they are treated as remote access calls only when
Night Service is activated on all of the operator positions that receive
calls on that trunk. When a call is received on a trunk that is
programmed for shared Remote Access and Night Service is not
activated, the call rings at the extension programmed as the redirect
destination for calls to invalid numbers.
Loudspeaker paging cannot be accessed from outside the system
through DID lines or Remote Access.
Remote access calls are recorded only if SMDR is programmed to track
incoming calls. If a barrier code is entered, the barrier code number
(01–16) appears in the ACCOUNT field of the report, preceded by
. If the caller uses Remote Access to dial an extension and the
999999
call is answered, the extension number is shown in the STN (station)
field. If the call is not answered at the extension, the STN field is blank.
If no barrier code is required, the ACCOUNT field contains
, then the
#33
; Key and
9
to signal the end of
#
while listening to
#33
.
99999900