Feature Reference
Inspect
At a Glance
Users Affected
Mode
Telephones
Description
Inspect allows an MLX display telephone user who is on a call to see call
information about an incoming call that is ringing, alerting, or on hold.
Call information includes whether it is an inside or outside call, any programmed
labels for the caller (such as the inside caller's name or the label assigned to
the outside line), and how the call came to the user (transferred, coverage call,
forwarded, and so on). Inspect can also be used to inventory what is
programmed on the telephone's buttons.
To use Inspect to screen incoming calls while on another call or to identify
callers on hold on the telephone using an MLX display telephone, press the
Inspct button and then press the line button with the incoming or held call. The
call information is displayed on the Inspect screen.
To Inspect a programmed button, press the Inspct button and then press the
programmed button. The name of the feature programmed on the button is
displayed on the Inspect screen. However, beginning with Release 2.0,
pressing a programmed Last Number Dial or Saved Number Dial button shows
the telephone number stored; if no number has been stored on either of these
buttons, the feature name is displayed.
Considerations and Constraints
If the company subscribes to special services, such as AT&T's INFO2
Automatic Number Identification (ANI) service or Caller ID, the display shows
the outside telephone number of the person calling.
NOTE:
The availability of the caller identification information may be limited by
local-serving (caller's) jurisdiction, availability, or central office equipment.
If a line button is being inspected, it cannot be used to make or receive a call.
294
Inspect
Telephone users, operators
All
MLX display telephones
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