AT&T MERLIN LEGEND Release 4.0 Feature Reference page 273

Feature Reference
To activate Extension Status, press the Feature button, dial
Hold button. To return to normal call handling, press the Feature button, dial
and press the Drop button.
To change the availability of a calling group member, the supervisor activates
Extension Status (if not already active), and presses a programmed button for
Available (ES2) or Unavailable (ES0) and the Auto Dial or DSS button for the
group member's extension number. The supervisor can also change the status
of extensions by pressing the Feature button, dialing the feature code [
Available (ES2) and
DSS button for the group member's extension number. A supervisor with an
MLX display telephone can change the status of extensions by pressing the
Feature button, selecting the feature from the display (
for Unavailable), and pressing the Auto Dial or DSS button for the group
member's extension number.
Queued Call Consoles
A QCC cannot be a member of a calling group and cannot be assigned as a
calling group or CMS supervisor position.
The QCC queue can be designated to provide overflow coverage for calls from
one or more calling groups. When an overflow call is sent to the QCC queue, it
cannot be identified as a calling group call.
Other Multiline Telephones
Calling group members log into the group by pressing the programmed
Available button or by pressing the Feature button or
out, press the programmed Available button or press the Feature button or
and dial
To see the number of calls waiting in queue, using an MLX display telephone,
press the Inspct button followed by the programmed Calls-In-Queue Alarm
button. An analog multiline user cannot use the Inspect feature.
Single-Line Telephones
Log into and out of the calling group by lifting the handset (which must be
connect to an SA or ICOM button) and dialing
A confirmation tone is heard.
for Unavailable (ES0)], and pressing the Auto Dial or

. A confirmation tone is heard.
, and press the
for Available and
and dialing . To log
to log in or to log out.
 
Group Calling
,
for

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