Music On Hold - AT&T MERLIN LEGEND Release 4.0 Feature Reference

Feature Reference

Music On Hold

At a Glance
Reports Affected
Mode
Telephones
System Programming
Maximums
Description
Music On Hold can be used to provide music or recorded information to an
outside caller when the following features are used:
Conference (while on hold)
Group Calling (while waiting in the calling group queue for a busy
extension after listening to the delay announcement)
Hold
NOTE:
The music source or recorded announcement device must be connected to a
ground-start or loop-start line/trunk jack programmed for Music On Hold. If
Music On Hold is used without connecting a music source properly, the outside
caller hears silence.
In addition, Music On Hold can be programmed for the Transfer Audible feature
as an alternative to ringback in the following feature interactions:
Camp-On
Hold, Transfer, and Conference for single-line telephones
Park
Transfer
If transfer audible is programmed, what callers hear is described in Table 27
below.
System Information
All
All
Designate the Music On Hold extension jack:
•
1 Music On Hold extension for each system
363
Music On Hold