AT&T MERLIN LEGEND Release 4.0 Feature Reference page 194

Feature Reference
If you have a programmed Direct Voice Mail button you can also activate Direct
Voice Mail while transferring or making a call by pressing the Direct Voice Mail
button. The call or transferred call goes to the extension's voice mail. In this
case, the green LED does not turn on .
If you activate Direct Voice Mail to transfer a call and then press the Direct
Voice Mail button to deselect the feature, the original call is still on hold for
transfer. You can either enter an extension number and complete the transfer to
another extension (by hanging up or pressing the Transfer button) or press the
line button to pick up the call.
Considerations and Constraints
You cannot place a call to your own voice mail by using Direct Voice Mail.
If you are on an MLX display telephone and you use the System or Extension
Directory to select the extension to receive voice mail, the display does not
show the message
Mode Differences
Behind Switch Mode
Although programming a Direct Voice Mail button is allowed, the button serves
no function in Behind Switch mode, because no on-premises voice mail systems
are supported. Direct Voice Mail does not work with a voice mail system on the
host PBX or with Centrex voice mail.
Telephone Differences
Queued Call Consoles
The Direct Voice Mail button is a fixed button (the right-most button in the
second row from the bottom on the DSS) on a DSS connected to a Queued Call
Console.
QCC operators may also select the feature from the display.
Single-Line Telephones
If you already hear dial tone and want to call directly to an extension's voice
mail, dial
press a Recall or Flash button (or if the telephone does not have positive
disconnect, press and release the switchhook) and dial
an extension's voice mail.
194
Direct Voice Mail
followed by the extension number. Single-line telephones must
.
to transfer a call to