AT&T MERLIN LEGEND Release 4.0 Feature Reference page 564

Feature Reference
Transfer Options
The sections below describe system-programmed options that determine how
to transfer calls.
Transfer Return Time
If a transferred call is unanswered within a programmed number of rings, it rings
back at the transfer originator's telephone. This transfer return time can be set to
a value of 1 to 9 rings, or 0 (the factory setting is 4 rings). If the transfer return
time is set to 0, a transferred call continues to ring until it is answered or the
caller hangs up.
A returning transferred call continues to ring on the telephone it was transferred
to and on the extension that originated the transfer until either user answers or
the caller hangs up.
Timing begins when the transfer is completed. If the transfer fails for any reason
(such as an invalid destination), the transfer return time is automatically set to 2
rings to allow a faster return, unless the programmed value is 0 (no transfer
return).
Except on a QCC, returning transferred calls ring at the originating extension
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with a distinctive ring (a 3-ring pattern). Display telephone users also see the
call type
NOTES:
1. A call transferred to an extension programmed as a fax extension does not
return to the originator, but continues to ring at the fax extension. This
eliminates the possibility that a high-pitched fax tone will be heard by the
person who answers the returning call.
2. A call transferred to a calling group does not return, and the ringing and
flashing LED is cleared from the SA or ICOM button on the originator's
telephone as soon as the transfer is completed (the call does not stay on
hold).
One-Touch Transfer
The system is programmed either for One-Touch Transfer (the factory setting in
Hybrid/PBX mode and Key mode) or for One-Touch Hold (described below).
With One-Touch Transfer, a telephone user or operator can transfer a call to
another extension by pressing a programmed Auto Dial or Direct Station
Selector (DSS) button for the extension. With this single press of a button, the
active call is put on hold and the system automatically selects an SA or ICOM
button and dials the transfer destination.
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Transfer
on the display.