Feature Reference
Digital Data Calls
Direct Station
Selector
Display
Forward and
Follow Me
Group Calling
Night Service
Paging
Park
Personal Lines
SMDR
A terminal adapter can pick up a data call. A desktop video system
cannot pick up a data call.
The DSS buttons associated with a trunk number (801–880) cannot be
used to answer calls on specific trunks by using Individual Pickup.
These DSS buttons are used strictly to the show busy or not-busy status
of each trunk.
When a user with an MLX display telephone selects
prompt appears on the display. (The prompt is not
displayed if a button programmed for a specific line or extension is
used.) After the user enters the line or extension number to pick up the
call, a confirmation message is displayed (for example,
or
Pickup cannot be used to answer calls being forwarded to an outside
telephone number.
A calling group member can be a member of a Pickup group. Calling
group members can use Pickup to answer a call (either a calling group
or individual group member extension) that is ringing at another group
member's telephone. Line Pickup can be used to pick up a call that is in
the calling group queue.
A call ringing at a Night Service group extension can be answered from
another extension by using Pickup.
When the line number used for loudspeaker paging is not assigned to a
button on a multiline telephone, a user can access the loudspeaker
paging system by using Individual Pickup and dialing the loudspeaker
paging line number (801–880), or by using a Pickup button specifically
programmed for the paging line number.
A parked call can be picked up by using Individual Pickup.
If a call received on a personal line is transferred to another user who
receives the call on an SA or ICOM button and then puts the call on
hold, another user who shares the personal line cannot select the
shared personal line button to pick up the call. If the user who received
the transfer and put the call on hold cannot return to the call, another
user must use Line Pickup to pick up the call (for example, an operator
can take a message and then disconnect the caller).
The extension of a user who picks up a call by using Pickup is shown
on the SMDR report.
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397
Pickup
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