AT&T MERLIN LEGEND Release 4.0 Feature Reference page 163

Feature Reference
Personal Lines
(continued)
Pickup
Pools
Recall
Reminder Service
Ringing Options
SMDR
In Release 2.1 and later, a call answered on a personal line using a
Cover button can be picked up by anyone with a button for that
personal line. However, the picked-up call cannot be transferred
because it is still considered to be on hold at the covering extension. In
systems prior to Release 2.1, once a receiver answers a call received
on a personal line using a Cover button and puts the call on hold, the
sender and any other user who shares the personal line cannot pick up
the call by pressing the personal line button. For proper handling, the
receiver should transfer the call to the sender.
An Individual or Group Coverage sender or receiver can be a member
of a Pickup group. This allows Pickup to be used to answer a ringing
Individual or Group Coverage call. If a sender who is a member of a
Pickup group uses Coverage Off to prevent calls from being sent to
Individual or Group Coverage receivers, his or her calls can be picked
up by using the Individual Pickup feature. However, calls cannot be
picked up by using the Group Pickup feature. When a coverage call is
answered by using Pickup, the call appearance is removed from all
other telephones in the coverage arrangement.
Calls received on a sender's Pool button programmed for Immediate or
Delay Ring are eligible for Individual or Group Coverage.
Recall has no effect on a call answered on a Primary Cover, Secondary
Cover, or Group Cover button.
In Release 2.0 and later, Recall can be used on a Group Coverage call
answered by a member of a calling group. In Release 1.0 or Release
1.1, Recall cannot be used on a call of this type, since it is answered on
an SA or ICOM button.
Reminder calls are not eligible for Individual or Group Coverage.
Calls received on line buttons programmed for No Ring are not sent to
coverage.
Primary Cover, Secondary Cover, and Group Cover buttons can be
programmed for Immediate Ring, Delay Ring, or No Ring. If an
Individual or Group Coverage receiver is on a call when a coverage call
is received, the receiver hears an abbreviated ring if Abbreviated Ring
is enabled.
Calls received on a Primary Cover, Secondary Cover, or Group Cover
button ring with the receiver's (not the sender's) personalized ringing
pattern.
The extension number answering an Individual or Group Coverage call
is shown on the SMDR report.
163
Coverage