AT&T MERLIN LEGEND Release 4.0 Feature Reference page 494

Feature Reference
are programmed for Remote Access should also be programmed for reliable
disconnect.
For DID trunks, the routing digits must correspond to the remote access code
programmed into the dial plan. For dial-in tie trunks, Remote Access is possible
when the remote user dials the remote access code (the factory-set code is
889).
When a person calls into the system on a trunk that is programmed for Remote
Access, the system answers the call and the caller receives a special dial tone.
If a barrier code is not required, the caller can dial an extension, pool dial-out
code, ARS code, telephone number, or feature code. If a barrier code is
required, the caller dials the required 4- to 11-digit barrier code and receives a
second dial tone.
NOTE:
To activate features when using Remote Access, press
code. Pressing
does not work.
Lines and Trunks
Remote access calls are treated differently, depending on the type of line/trunk
and how it is routed.
Line. Loop-start, ground-start, emulated loop-start, emulated
ground-start, and PRI B-channels programmed for line routing are
programmed for Remote Access, dedicated or shared. The remote
access caller does not dial the remote access code when remote access
is in effect on these lines/trunks.
Dial-In Tie. This type of line/trunk requires the caller to enter the remote
access code when dial tone is received. The code is not part of the
telephone number.
Dial Plan. If a remote access caller dials the system on a DID, E&M, PRI
B-channel with dial plan routing, T1-emulated tie line, or T1-emulated DID
trunk, the caller can be connected without entering the remote access
code separately. Instead, the remote access code is part of the
telephone number dialed by the caller and is routed automatically by the
system as a remote access call. If the dialed telephone number does not
include the remote access number or the line/trunk is not programmed
for Routing by Dial Plan, the call is treated as a normal incoming call and
remote access is not available.
When a call is received on a dial plan-routed (DID) trunk, a dial-in tie trunk, or a trunk
programmed for shared Remote Access, and Night Service is not activated, the call
is redirected to the QCC queue, a calling group, or an extension, depending on how
the destination of calls to unassigned numbers is programmed. The factory setting
specifies the primary operator as the destination.
494
Remote Access
followed by the feature code (as on a single-line telephone)
#
followed by the feature
*