AT&T MERLIN LEGEND Release 4.0 Feature Reference page 487

Feature Reference
Description
With Reminder service, users can arrange for the system to make reminder calls
at preset times. Users can set and cancel reminder calls for their own
telephones. Direct-Line Console (DLC) operators can set and cancel Reminder
service for any telephone in the system (for example, to alert several telephones
as a reminder for a meeting or, in a hotel or motel, for wake-up call service).
Reminder service is available for all telephone users, but for display telephone
users, the display's Alarm Clock feature is easier to use and more effective for
most purposes. (See "Alarm Clock and Timer" for more information.)
When Reminder service is set for a telephone, the system makes a call to the
extension at or close to the preset time (reminder calls may arrive up to three
minutes before or after the set time). The call rings for 30 seconds or until the
telephone is answered. When the call is answered, Reminder service is
canceled for that telephone.
If a reminder call is not answered or the telephone is busy, the call is
considered a missed reminder. If Reminder service has been set and the call is
not answered, the green LED flashes next to the Missed Reminder button on the
operator's console.
An operator with a display console can press the Missed Reminder button to
display any missed reminder call messages. This message identifies the name
and extension of the missed reminder call, along with the set time for the
reminder. The green LED next to the Missed Reminder button lights steadily
while missed reminder call messages are being read. After the messages have
been read, the operator can use Reminder service to resend a reminder call to
an extension. The operator can then clear the missed reminder by pressing the
programmed Missed Reminder and Reminder Cancel buttons.
Through system programming, all outstanding reminders can be canceled by
the system at a preset time every day (for example, after business hours when
all users are not available to answer reminder calls).
Considerations and Constraints
The system time must be set in order for people to use Reminder service.
Missed Reminder buttons can be programmed only on operator display
consoles, because the display is needed to show which reminder was missed.
To activate, the operator's console must have either Direct Station Selector
(DSS) or inside Auto Dial buttons to access extensions. This feature cannot be
used by dialing an extension from the dialpad.
Reminder Set cannot be used to set a reminder time when the green LED next
to the Missed Reminder button is steadily on. (This indicates that the operator
can read missed reminder messages.)
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Reminder Service