AT&T MERLIN LEGEND Release 4.0 Feature Reference page 565

Feature Reference
With One-Touch Transfer, the system is also programmed to complete transfers
in one of the following ways:
Automatic Completion (the factory setting). A transfer is completed
automatically as soon as the Auto Dial or DSS button is pressed. The call
is removed from the telephone that initiated the transfer and begins
ringing at the destination extension.
One-Touch Transfer with automatic completion does not allow a transfer
with consultation. This type of transfer is always a ringing call, and voice
announcements cannot be made. However, telephone users and
operators can still initiate a transfer with consultation by pressing the
Transfer button, then dialing the destination extension or pressing an
Auto Dial or DSS button.
Using One-touch Transfer with Automatic Completion, when a call is
transferred to a busy extension or an extension with Do Not Disturb on,
the transfer is completed automatically even though the call cannot be
connected. The call does not return to the transfer originator until the
transfer return time expires.
Manual Completion. The originator completes the transfer by pressing
the Transfer button or another line button, or by hanging up.
One-Touch Transfer with Manual Completion allows a transfer with
consultation; the user can delay completing the transfer until the
destination extension is answered.
One-Touch Hold
If the system is not programmed for One-Touch Transfer, it is programmed for
One-Touch Hold (the factory setting in Behind Switch mode). This transfer
option applies to outside calls only. With One-Touch Hold, a telephone user or
operator can transfer a call on an outside line button to another extension with a
shared button for the same outside line. The user or operator presses an Auto
Dial or DSS button for the extension to initiate the transfer. The outside call is put
on hold, and the system automatically selects an SA or ICOM button and dials
the transfer destination. The originator announces the call to the person at the
destination extension, who completes the transfer by pressing the line button
with the call.
There is no transfer return function with One-Touch Hold. If the transfer
destination does not answer or is busy, the person who initiated the transfer
must notify the outside caller, or the call remains on hold.
Type of Transfer
The system can be programmed for automatic selection of either a ringing
button—SA Ring or ICOM Ring (the factory setting)—or a voice-announce
button—SA Voice or ICOM Voice—when a transfer is initiated. Type of transfer
does not apply to calls transferred outside the system.
565
Transfer