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SB67010
AT&T SB67010 Manuals
Manuals and User Guides for AT&T SB67010. We have
5
AT&T SB67010 manuals available for free PDF download: User Manual, Administrator's Manual, Installation Manual, System Administrator Manual, System Installation Manual
AT&T SB67010 User Manual (351 pages)
Brand:
AT&T
| Category:
Telephone System
| Size: 7 MB
Table of Contents
Table of Contents
2
Preface
11
Topic Navigation
12
Text Conventions
14
Deskset and Optional Cordless Handset Menu Navigation
15
Additional Documentation
15
Overview
16
SB67030 Deskset
20
Deskset Description
20
Deskset Idle Screen
21
Deskset Soft Keys
22
Deskset Idle Screen Soft Keys
22
Deskset Status Indicators
23
Deskset Call Appearances
24
Deskset Call Appearance Icons
25
Deskset Call Appearance Operation
26
Deskset Call Appearance Leds
27
Deskset Call Appearance Timer
27
Deskset Hard Keys
28
Deskset Dial-Pad Entry
29
Deskset Confirmation Screens
30
Deskset Notification Screens
30
Using the Deskset Speakerphone
31
Using Deskset Help Screens
31
Auto Attendant Information
32
Caller Options
32
[Handset] SB67040 Cordless Handset (Optional)
33
[Handset] Cordless Handset Description
34
[Handset] Cordless Handset Liquid Crystal Display (LCD)
36
[Handset] Cordless Handset LCD Screen Types
37
[Handset] Cordless Handset Screen Icons
39
[Handset] Cordless Handset Soft Keys
39
[Handset] Using the Cordless Handset Speakerphone
41
[Handset] Switching between Deskset and Cordless Handset
42
[Handset] to Switch a Call from Deskset to Handset
42
[Handset] to Switch a Call from Handset to Deskset
42
[Handset] SB67030 Deskset/Sb67040 Cordless Handset Comparison
43
[Handset] Cordless Handset Battery Charging
45
[Handset] Cordless Handset Low Battery Notification
46
[Handset] Cordless Handset Power Saver
46
[Handset] Cordless Handset Link Loss Notification
47
[Handset] Searching a List Using the Cordless Handset Dial Pad
48
[Handset] Dial-Pad Entry
49
[Headset] TL7600 Cordless Headset (Optional)
50
[Headset] Cordless Headset Description
51
[Headset] Cordless Headset Operation
52
[ATA] Analog Terminal Adapter (ATA - Optional)
54
Web Interface
55
Accessing the Web User Interface (Webui)
56
Basic Settings
58
Extension Directory
60
Quick-Dial Keys
64
Voicemail Distribution
65
Help
69
Settings
70
Deskset Menu
71
Deskset Settings
72
Display
73
Sounds
74
Preferred Audio
75
User Settings
76
Greetings
78
Recording a Greeting
79
Call Forward All and Call Forward-No Answer
80
Call Fwd All - Mailbox
82
Call Fwd All - Extension
83
Call Fwd All - Outside Phone Number
84
Automatic Answering
85
Voicemail Memory
86
Name Recording
87
[Handset] Registering an Optional Cordless Handset
90
[Headset] Registering an Optional Cordless Headset
92
[Handset, Headset] Deregistering a Cordless Accessory
93
[Handset] Cordless Handset Deregistration from the Cordless Handset
94
[Handset, Headset] Cordless Accessory Registration and Deregistration Issues
95
Password
96
Change User Password
97
Admin Settings
98
Deskset Information
99
Using Do Not Disturb (DND)
100
Operator Auto-Attendant Settings
101
[Handset] Cordless Handset Settings
102
[Handset] Setting Contrast
103
[Handset] Setting the Sounds
104
[Handset] Using the VOLUME Key to Set the Ringer and Voice Volume
105
[Handset] Setting the Cordless Handset to Factory Default
107
[Handset] Viewing the Product ID
108
Accessing Items in Lists
109
Accessing Voicemail
110
Accessing the Directory
112
Accessing the Call Log
113
The Extension List
114
Accessing the Extension List
115
Accessing the Quick-Dial List
116
Editing Quick Dial
117
The Redial List
118
Accessing the Redial List
119
Storing Redial Entries
120
Deleting Redial Entries
121
Searching the Directory or Extension Lists Using the Dial Pad
122
[Handset] Accessing and Managing Items in Lists with the Cordless Handset
123
[Handset] Accessing the Voicemail List
124
[Handset] Accessing the Directory
125
[Handset] Accessing the Call Log
127
[Handset] Cordless Handset Extension List
128
[Handset] Accessing an Extension
129
[Handset] Accessing the Quick-Dial List
130
[Handset] Accessing the Redial List
131
[Handset] Searching the Directory or Extension Lists Using the Dial Pad
133
Directory
134
Using the Directory
135
Viewing Directory Entries
136
Creating a New Personal List Entry
138
Editing a Personal List Entry
139
Storing Directory Entries from the Call Log or Redial List
140
Deleting a Personal List Entry
141
Directory Sort
142
[Handset] Accessing the Directory with the Cordless Handset
143
[Handset] Accessing the Directory
144
Voicemail
146
Voicemail Overview
147
[ATA] Group Mailbox Overview
148
Voicemail Messages
150
Accessing Your Messages
151
Message Playback
152
Forwarding a Message
155
Forwarding a Message to an Extension
156
Forwarding a Message to a Distribution List
158
[ATA] Forwarding a Message to a Group Mailbox
160
Recording an Introduction to Send with a Forwarded Message
161
Create and Send a New Message to a Distribution List
162
Deleting Messages
164
New Message Status Indications (! Icons)
165
Personal Voicemail Remote Operations
167
[Handset] Accessing Personal Voicemail with the Cordless Handset
170
[Handset] Voicemail Notification
171
[Handset] Retrieving Personal Voicemail
172
[Handset] Reviewing Voicemail Records
173
[Handset] Managing Personal Voicemail
175
Call Log
178
Using the Call Log
179
Managing Missed Calls
181
Reviewing the Call Log List
182
Voicemail Messages in Call Logs
184
Storing Call Log Entries
185
Deleting Call Log Entries
186
[Handset] Accessing the Call Log with the Cordless Handset
188
[Handset] Using the Call Log
189
[Handset] Managing Missed Calls
190
[Handset] Reviewing the Call Log
191
[Handset] Playing Voicemail Messages in the Call Log
192
[Handset] Deleting Call Log Entries
193
Outgoing Calls
195
Active Call Screen
196
Predialing
197
Live Dialing
198
Making a Call from a List
199
[Handset] Make a Call with the Cordless Handset
200
[Handset] Active Call Screen
201
[Handset] Predialing
202
[Handset] Live Dialing
203
[Headset] Making Calls with the Optional TL7600 Cordless Headset
204
Incoming Calls
205
An Incoming Call Screen
206
Incoming Call Indication
207
Answering a Call
209
Ignoring a Call
211
Call Screening
212
Auto Answering
213
[Handset] Answer a Call with the Cordless Handset
214
[Handset] Incoming Call Indication
215
[Handset] Answer a Call
216
[Handset] Multiple Incoming Calls
217
Call Management
218
Call Management
219
Placing a Call on Hold
220
Managing Held Calls
221
Transferring a Call Overview
222
Transfer Rules
222
Transferring a Call
223
Conferencing
225
Hold and Cancel a Conference
226
Parking a Call
227
Retrieve a Parked Call
228
[Handset] Call Management Using the Cordless Handset
229
[Handset] Active Call Screens
230
[Handset] Call Deck
231
[Handset] Transferring
232
[Handset] Transferring to an Extension
232
[Handset] Transferring to an Outside Number
233
[Handset] Conferencing
234
[Handset] Placing a Conference Call on Hold
235
[Handset] Ending a Conference Call
236
[Handset] Managing Held Calls
237
[Handset] Held Call Options
239
[Handset] Parking a Call
240
[Handset] Parking an Active or Held Call
240
[Handset] Retrieving a Parked Call from any Extension
241
[Handset] Using a Corded Headset
242
Call Management Using Headsets
243
Paging
244
Paging
245
[ATA] Single-Zone Overhead Paging
247
[ATA] Multi-Zone Overhead Paging
248
[Handset] Paging
249
Deskset-Handset Interaction
250
Answering a Call While Another Device Is on a Call
251
Held Calls
251
Incoming Calls
251
Clocks
252
Status
252
Troubleshooting
253
Common Troubleshooting Procedures
254
[PSTN] Resolving Audio Echoes
254
Resolving General Audio Issues
256
Reintroducing a Deskset into the System
257
Reintroducing a Gateway or ATA into the System
260
Power Failure Recovery Procedure
262
General Troubleshooting
263
Gateway Troubleshooting
274
Deskset Troubleshooting
282
Cordless Handset Troubleshooting
295
Cordless Headset Troubleshooting
302
ATA Troubleshooting
307
[ATA] General Troubleshooting
307
[ATA] Music on Hold (Moh) Troubleshooting
309
[ATA] Overhead Paging (OHP) Troubleshooting
312
[ATA] Fax Configuration Troubleshooting
323
[ATA] Analog Phone Troubleshooting
326
[ATA] Group Mailbox Troubleshooting
328
Appendixes
329
Appendix A: Soft Keys
329
Deskset Soft Keys
330
[Handset] Cordless Handset Soft Keys
332
Appendix B: Technical Specifications
333
Appendix C: Maintenance
336
Appendix D: Important Safety Instructions
337
Appendix E: Limited Warranty
339
Glossary
343
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AT&T SB67010 Administrator's Manual (290 pages)
Brand:
AT&T
| Category:
Telephone System
| Size: 4 MB
Table of Contents
Popular Topics
2
Recommended Installation Sequence
2
Call Forward All and Call Fwd-NA (no Answer)
2
Log in as Administrator
2
Auto Attendant
2
Ring Groups
2
Updating Devices
2
Table of Contents
3
Preface
9
Using this Guide
9
Topic Navigation
10
Text Conventions
12
Deskset and Cordless Handset Menu Navigation
13
Additional Documentation
13
System Description
14
System Overview
17
[ATA] System Installation Overview with Optional Analog Terminal Adapter
18
Network Configuration
19
System Communication Overview
20
Communication with the PSTN
20
Within-System Communication
20
IP Addresses and Connectivity
21
Accessories
22
Analog Line Bypass Jack
22
Extension Assignments
22
Telephone Line Configuration
23
[ATA] Additional Considerations for Fax Machine Line Assignment
23
[ATA] Analog Telephones
24
Recommended Installation Sequence
25
Site Preparation
26
Network Requirements
26
Other Preparations
27
PSTN Gateway Operation
28
[T1] T1 Gateway Operation
30
[ATA] ATA Operation
32
Recovery after Power Failure
35
[PSTN] Using the Analog Line Bypass Jack
36
Call Forward All and Call Fwd–Na (no Answer)" on
37
Getting Started
37
Gateway Front Panel Interface
38
Gateway Configuration
40
Upgrade Gateway Software
41
Gateway Reset
43
Deskset Admin Settings
44
Call Forward All and Call Fwd-NA (no Answer)
46
Call Forward-NA to a Mailbox
48
Call Forward-NA to an Extension
49
Call Forward-NA to an Outside Phone Number
50
Fwd/Trans to Outside Line
51
IP Settings
52
Set/Edit Static IP
54
IP Status
55
Reset User Password
56
Upgrade Deskset Software
57
Deskset Reset
59
[ATA] ATA Front Panel Interface
60
[ATA] Configuration
61
[ATA] Upgrade ATA Software
62
[ATA] Reset
64
System Configuration
65
The Web User Interface (Webui)
66
Webui Overview
67
Log in as Administrator
68
Error Handling
70
System Settings
71
Log in as Administrator" on
72
System Information and Webui Menus
72
System Basic Settings
76
Auto Attendant
81
Auto Attendant Timing
82
Auto Attendant Main Menu Selection
84
Auto Attendant Schedule
85
Creating Auto Attendant Menus
86
Auto Attendant Voice Prompts
90
Auto Attendant Menu Choices
92
Name Recording for Auto Attendant Directory
93
Dial Plan Settings
96
Auto Attendant" on
97
[T1] DID Configuration
101
[T1] Direct Inward Dial (DID)
101
[T1] DID Assignments
105
[ATA] Fax Overview
107
[ATA] Fax Configuration
108
[ATA] Fax Settings
109
[ATA] Group Mailbox
110
[ATA] Group Mailbox Quotas
110
[ATA] Group Mailbox Custom Greeting
116
Hold Settings and [ATA] Music on Hold (Moh)
118
[ATA] Overhead Paging Overview
122
[ATA] Single-Zone Paging
123
[ATA] Multi-Zone Paging
125
[ATA] Verified Overhead Paging Devices
126
[ATA] Setting up Overhead Paging
127
[ATA] Single-Zone Overhead Paging
128
[ATA] Multi-Zone Overhead Paging
130
Paging Zones
131
Ring Groups
134
System Directory
139
Trunk Naming
140
Trunk Reservation (Outgoing Calls)
141
[PSTN] Trunk Routing (Incoming Calls)
142
Reconfiguration of an Existing System
143
Extension Settings
145
Extension Basic Settings
146
Extension Directory
150
Quick-Dial Keys
153
Voicemail Distribution
154
[ATA] ATA Settings
158
[ATA] FXS Ports
159
[ATA] Analog Telephone Overview
161
[T1] T1 Settings
162
[T1] Configure T1 Settings
163
[T1] T1 Diagnostics
166
Updating Devices" on
167
Device Management
167
Considerations When Deleting a Gateway or an ATA
168
Deleting an Extension (Deskset)
168
Deleting Devices
168
[ATA] Deleting an ATA
169
[T1] Deleting a T1 Gateway
169
Delete a Device
170
Change an Extension Number
171
Back up and Restore Settings
172
Back up and Restore Extension Settings
173
Click Device Management, then Back Up/Restore, then Extension Settings in the Navigation Menu at Left
175
Log in as Administrator. See "Log in as Administrator" on Page
175
Click
176
Back up and Restore System Settings
177
Your Web Browser Opens a Window Asking if You Would
179
Updating Devices
181
Device Log
186
Help
187
Product Registration
188
Troubleshooting
189
Common Troubleshooting Procedures
190
[PSTN] Resolving Audio Echoes
190
Resolving General Audio Issues
192
Reintroducing a Deskset into the System
193
Reintroducing a Gateway or ATA into the System
196
Power Failure Recovery Procedure
198
General Troubleshooting
199
Gateway Troubleshooting
211
Deskset Troubleshooting
219
[Handset] SB67040 Cordless Handset
233
[Headset] TL7600 Cordless Headset
240
[ATA] SB67050 ATA Troubleshooting
245
[ATA] General Troubleshooting
245
[ATA] Music on Hold (Moh)
247
[ATA] Overhead Paging (OHP)
250
[ATA] Fax Configuration
261
[ATA] Analog Phone
265
[ATA] Group Mailbox
267
Appendixes
268
Appendix A: Technical Specifications
268
Appendix B: Default Settings
271
Appendix C: Maintenance
275
Appendix D: Important Safety Instructions
276
Appendix E: Limited Warranty
278
Glossary
282
AT&T SB67010 Installation Manual (167 pages)
Brand:
AT&T
| Category:
Telephone System
| Size: 5 MB
Table of Contents
Table of Contents
2
Preface
5
Additional Documentation
5
Topic Navigation
6
Text Conventions
6
System Overview
8
Software Version Compatibility
10
System Installation Overview
11
System Installation Overview for Remote Sites
13
Recommended Installation Sequence
14
Planning Your System and Network Configuration
16
Network Requirements
16
About Appearance Modes
17
Extension Assignments
18
Placement Considerations
18
Power Considerations
19
Other Preparations
19
Assigning Telephone Lines and Extensions
20
Providing Limited Telephone Service During AC Power Outages
20
Analog Line Connection Order on PSTN Gateways
20
Connecting a Two-Line Wall Jack to the PSTN Gateway
20
Connecting Analog Devices to the ATA
21
Overhead Paging Overview
23
Single-Zone Paging
24
Multi-Zone Paging
25
Verified Overhead Paging Devices
26
Door Phones Overview
27
Station Port (FXS) Door Phone Support
27
Trunk Port (FXO) Door Phone Support
27
Tested Door Phone Models
28
ATA Fax Line Configuration
29
PSTN Gateway
29
T1 Gateway and SIP Gateway
30
Gateway and ATA Placement
31
Rack Mounting
31
Wall Mounting
32
Grounding
33
Gateway Installation
34
Deskset Installation
37
SB67050 ATA Installation
44
Connecting Analog Telephones
44
Connecting a Fax Machine
45
Connecting an Overhead Paging System (OHP)
46
Connecting a Music on Hold Source
48
SB67040 Cordless Handset Installation
49
Charger Installation
49
Battery Installation
50
Www.telephones.att.com/Smb
50
Battery Charging
51
TL7600 Cordless Headset Installation
52
Charger Installation
52
Battery Installation
53
Battery Charging
54
Getting Started
55
PSTN Gateway Features
56
T1 Gateway Features
58
SIP Gateway Features
60
Gateway Front Panel Interface
62
Gateway Configuration
63
Upgrade Gateway Software
65
ATA Features
67
ATA Front Panel Interface
69
ATA Configuration
70
Upgrade ATA Software
70
Deskset IP Settings
72
Set/Edit Static IP
73
IP Status
74
Upgrade Deskset Software
75
System Configuration
76
Webui Overview
77
Accessing the Administrator Webui
78
Error Handling
80
System Settings
81
Configuring a Trunk Port (FXO) Door Phone
83
Line Configuration
89
Updating Devices
90
Product Registration
93
Troubleshooting
95
Common Troubleshooting Procedures
96
Resetting Devices
96
Resolving General Functional Issues
97
Resolving Audio Echoes (PSTN Gateway)
99
Resolving General Audio Issues
101
Reconnecting a Deskset to the System
101
Reconnecting a Gateway or ATA to the System
103
Power Failure Recovery Procedure
104
Initial Installation
105
Display Messages
106
T1 Gateway Indicators
109
PSTN Gateway Setup
111
Webui
112
Administrator Webui
112
System Upgrade
117
User Webui
118
Pc/Deskset Interaction
119
Other Deskset Features
120
SB67050 Analog Terminal Adapter
123
General Troubleshooting
123
Music on Hold (Moh)
125
Overhead Paging (OHP)
128
Fax Configuration
137
Analog Phone
140
Group Mailbox
141
Appendixes
142
Appendix A: IP Addresses and Connectivity
142
Appendix B: Technical Specifications
143
Appendix C: Default Settings
146
Appendix D: Part Lists
150
SB67010 PSTN Gateway Parts List
150
SB67060 T1 Gateway Parts List
151
SB67070 SIP Gateway Parts List
152
SB67050 Analog Terminal Adapter (ATA) Parts List
153
SB67020/025 Deskset Parts List
154
SB67030/031 Deskset Parts List
155
SB67040 Cordless Handset Parts List
156
TL7600 Cordless Headset Parts List
157
Appendix E: Maintenance
158
Appendix F: Important Safety Instructions
159
Appendix G: GPL License Information
160
Glossary
161
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AT&T SB67010 System Administrator Manual (150 pages)
Deskset & PSTN Gateway
Brand:
AT&T
| Category:
Telephone System
| Size: 7 MB
Table of Contents
Table of Contents
2
Preface
6
Using this Guide
6
Topic Navigation
7
Text Conventions
8
Procedure Format
9
Deskset/Handset Menu Navigation
10
Additional Documentation
10
Preface
10
Installation
11
Gateway and Deskset Placement
12
Gateway and Deskset Parts List
12
System Installation Overview
14
Network Configuration
15
Deskset Installation
17
Gateway Installation
22
System Description
27
Gateway Operation
28
Recovery after Power Failure
30
Getting Started
32
Gateway Main Menu
33
Configuration
34
Upgrade Software
35
Gateway Reset
36
Deskset Admin Settings
37
Call Fwd-NA
39
Call Forward - no Answer to Voicemail
40
Call Forward - no Answer to an Extension
41
Call Forward - no Answer to an Outside Line
42
Fwd/Trans to Line
43
Restore Default Settings
44
IP Settings
46
IP Configuration
47
Set/Edit Static IP
49
IP Status
50
Reset User Password
51
Software Upgrade
52
Deskset Reset
54
System Configuration
55
The WEBUI
56
Web User Interface (WEBUI) Overview
57
Error Handling
59
System Settings
60
Viewing System Information
61
Basic Settings
63
Ring Groups
66
Auto Attendant Overview
69
Auto Attendant Configuration
70
Opening Menu Selection
71
Creating Auto Attendant Menus
73
Auto Attendant Voice Prompts
76
Auto Attendant Menu Choices
77
Name Recording for Auto Attendant Company Directory
78
Hold Message
81
System Directory
83
Phone Settings
84
Basic Settings
85
Station Directory
87
Quick Dial Keys
89
Device Management
90
Backup/Restore Settings
91
Upgrade Device
96
Device Log
97
Product Registration
98
Help
99
Troubleshooting
100
Common Troubleshooting Procedures
101
Resolving Audio Echoes
101
Resolving General Audio Issues
103
Reintroducing a Deskset into the System
104
Reintroducing a Gateway into the System
106
Power-Fail Recovery Procedure
108
General Troubleshooting
109
Gateway Troubleshooting
114
Deskset Troubleshooting
118
Cordless Handset Troubleshooting
127
Cordless Headset Troubleshooting
132
Technical Specifications
136
Maintenance
138
Avoid Rough Treatment
138
Avoid Water
138
Electrical Storms
138
Cleaning Your Unit
138
Important Safety Instructions
139
Limited Warranty
141
Glossary
145
AT&T SB67010 System Installation Manual (28 pages)
Deskset / PSTN Gateway
Brand:
AT&T
| Category:
Telephone System
| Size: 2 MB
Table of Contents
Table of Contents
2
Contents
2
Parts List
3
System Installation Overview
4
Deskset Installation
5
Deskset Reset
9
Gateway Installation
10
Gateway Indicators
14
Configuration
14
Gateway Reset
15
Web User Interface (WEBUI) Overview
16
System Basic Settings
17
Ring Groups
18
Auto Attendant Overview
19
Recording User Name
19
Auto Attendant Configuration
20
Opening Menu Selection
21
Creating Auto Attendant Menus
22
Auto Attendant Voice Prompts
24
System Directory
25
Extension Basic Settings
26
Product Registration
27
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