AT&T MERLIN LEGEND Release 4.0 Feature Reference page 21

Feature Reference
Directories
Change the Extension Directory to accommodate
new or changed extensions.
Change a user's Personal Directory listings.
Change the names listed with System Directory
entries to accommodate business needs.
Getting reports
Get a report on incoming and outgoing calls,
including account codes, if programmed.
Get a report on the way the system is programmed.
Lines and trunks
Take an outside line out of service when there is a
problem with it.
In Hybrid/PBX mode, assign lines that can be
answered without operator involvement.
In Behind Switch mode, allow Conference, Transfer,
and Drop buttons to access host features.
Messages
Change the language used (English, French, or
Spanish) systemwide or at an extension; this also
changes the clock, which is 12-hour for English and
24-hour for French or Spanish.
Change the posted messages that users can
choose from.
Change the extension information that appears on
display telephones with inside calls and messages.
Operators
Allow a QCC operator to join callers and extensions
more rapidly.
Find out about the Alarm button on operator
consoles or set up a special light or bell to
signal a system problem.
Set up a group of fax machines to take calls.
Set up voice messaging system to take calls.
Prevent DLC operators from accidentally
disconnecting callers.
Find out what to do when callers on hold are being
disconnected.
N/A Labeling
MLX display Labeling
phones only
N/A Labeling
N/A Station Message Detail
Recording (SMDR)
N/A Station Message Detail
Recording (SMDR)
N/A Automatic Maintenance Busy
All telephones Personal Lines
N/A Recall/Timed Flash
MLX display Language
phones only
N/A Labeling
N/A Labeling
N/A Queued Call Console
Operator Alarm
consoles
N/A Group Calling
N/A Group Calling
N/A Hold
Direct-Line Consoles
N/A Hold
Index to Features by Activity
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