AT&T MERLIN LEGEND Release 4.0 Feature Reference page 575

Communications system
Hide thumbs Also See for MERLIN LEGEND Release 4.0:
Table of Contents

Advertisement

Feature Reference
Recall
Ringing Options
Saved Number Dial
Signaling
Speed Dial
SMDR
System
Access/Intercom
Buttons
A single-line telephone user with a Recall or Flash button can use it to
transfer a call.
Transfer returns ring until answered and do not receive Abbreviated
Ring. Ring Timing options are ignored on a transfer return call; the
button rings immediately, even if it is programmed for No Ring.
The Saved Number Dial feature can be used to originate a transfer to an
outside telephone number.
A Signaling button can be used to dial the destination extension after
the Transfer button is pressed but cannot be used to initiate One-
Touch Transfer.
Both Personal Speed Dial and System Speed Dial can be used to dial a
transfer destination.
The number of the extension that hangs up on an incoming outside call
is shown in the STN field of the Station Message Detail Recording
(SMDR) report, regardless of how many times the call is transferred. For
a call to an outside number, the extension that dialed the call is shown
on the SMDR report, even if the call is then transferred to another
extension.
Transferred calls always arrive on SA or ICOM buttons. The only
exception is that when One-Touch Hold is used, the transferred outside
call stays on hold on an outside line button until it is picked up. When a
transfer is initiated, the system automatically selects an SA or ICOM
button. (A Shared SA button is not automatically selected.) If no button
is available, the caller is put on hold for transfer and no line is selected.
The user can then select a Shared SA button or an SA Originate Only
or ICOM Originate Only button, wait for a free SA or ICOM button, or
select an outside line button to transfer a call to an outside number.
A transferred call that returns to the principal extension does not ring on
any corresponding Shared SA buttons. If a transfer originator has a
Shared SA button for the person receiving the transfer, the LED next to
the Shared SA button flashes to indicate a ringing call. However, the
call is disconnected if the transfer originator answers.
Transfer
575

Advertisement

Table of Contents
loading

This manual is also suitable for:

Merlin legend 3.1

Table of Contents