AT&T MERLIN LEGEND Release 4.0 Feature Reference page 143

Communications system
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Feature Reference
Group Coverage by a calling group is used to provide coverage by a
voice messaging system (VMS).
NOTE:
If a calling group is assigned to take calls for a coverage group, no other
types of receivers—multiline telephones with Group Cover buttons or the
QCC queue—can be assigned for that coverage group.
Selective Coverage
When an extension has calls covered, all of its eligible calls are covered unless
the sender uses one of the following coverage options:
Coverage Off turns off all coverage. (If a Group Coverage sender uses
Coverage Off, other telephone users can use Group Pickup to answer the
sender's calls; however, they cannot use Individual Pickup.)
To turn coverage off or on, the sender must have a programmed
Coverage Off button.
Coverage Inside prevents or allows coverage of inside calls:
With Coverage Inside Off, only outside calls are covered.
With Coverage Inside On, inside and outside calls are covered.
To use Coverage Inside Off/On, the sender must use the programming
code or select it from the display of a display telephone (using
button.
Coverage VMS Off prevents outside calls from being sent to voice mail.
With Coverage VMS Off, only inside calls are covered by voice mail.
Outside calls go to any other points of coverage. Coverage VMS Off is
available only in Release 2.0 and later. To use this feature, the sender
must have a programmed Coverage VMS Off button.
Do Not Disturb Inside callers get a busy signal and external callers go to
coverage, if programmed.
Eligibility for Coverage
Not all calls are eligible for coverage. Eligibility is determined by the type of call
and how the sender's telephone is set up. Table 6 shows which calls at the
sender's telephone are eligible for coverage.
) in extension programming. It cannot be programmed on a
143
Coverage

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