Group - AT&T MERLIN LEGEND Release 4.0 Feature Reference

Feature Reference
Feature Description

Group

A calling group agent with
Calling MLX telephone sees
feedback messages on the
display when logging in to
the Available state.
When a calling group
supervisor with an MLX
telephone logs an agent in or
out, a message appears on
the supervisor's display and
on the group member's
display.
After pressing either the
Available or Unavailable
button or dialing the feature
code, a supervisor with an
MLX telephone is prompted
to indicate which group
member to log in or out.
When a group member with
an MLX telephone receives
an outside call for the calling
group, the type of call is
identified on the display
along with the label for the
line the call came in on. If
automatic number identifica-
tion (ANI) or Caller ID is
available, the caller's number
is shown on Page 2 (press
More button) on MLX
telephones. Analog multiline
telephone users see only the
line information. For PRI calls
Page 1 shows Called Party
Number (if you have ANI
service) isntead of the trunk
label.
222
Display
Sample Displays
Analog Multiline
No display
No display
No display
Page 1:
No calling group label
programmed:
Calling group label
programmed:
PRI calls:
Page 2:
No Caller ID/ANI present:
Caller ID/ANI present:
MLX