AT&T MERLIN LEGEND Release 4.0 Feature Reference page 142

Feature Reference
Table 5. Ringing on Individual Coverage (Receiver) Buttons
Ringing Option Primary Cover
Immediate Ring Immediately
Delay Ring After sender's telephone rings 1–6 ( DR )
times
No Ring Does not ring
DR = Delay ring interval
SC = Secondary Coverage delay interval
Three types of receivers can be assigned to cover calls for coverage groups:
A multiline telephone can have a Group Cover button for a specific
coverage group, assigned either through extension programming or
centralized telephone programming. The button is usually labeled with
the name of the group, for example Sales . A given coverage group can
send its calls to up to eight Group Cover buttons; all eight can be
programmed on one multiline telephone or can be distributed on as many
as eight telephones.
Each Group Cover button can be programmed for Immediate Ring, Delay
Ring, or No Ring.
A single-line telephone cannot be programmed individually as a Group
Coverage receiver. However, it can be a member of a calling group that
is a receiver.
The QCC queue can be assigned through system programming as a
receiver for up to 30 coverage groups, with up to 4 QCC operators (the
maximum allowed number of QCCs) assigned to receive calls for each
coverage group. A QCC cannot have programmed Group Cover buttons.
The QCC queue can be the only receiver or can be used in addition to
Group Cover buttons on multiline telephones. If both are used, the QCC
queue is not counted in the 8-receiver maximum for the group. Because
QCC calls are queued, the operator cannot distinguish a coverage call
from any other type.
A calling group can be assigned through system programming as a
receiver for up to 30 coverage groups.
When a calling group is programmed as a receiver for a coverage group,
a call to a coverage group member enters the calling group queue and
waits for an available calling group member. When the call rings at an
available member's telephone, it stops ringing at the sender's telephone
and the sender's green LED turns off. Because calling group calls are
queued, a calling group member cannot distinguish a coverage call from
any other type.
142
Coverage
Secondary Cover
After sender's telephone rings 2 times
( SC )
After sender's telephone rings 2 times
( SC ) + 1–6 ( DR ) times
Does not ring