Maintenance; Troubleshooting - COBHAM Satcom EXPLORER 540 User & Integrator's Manual

5.4 Maintenance

5.4.1 Cleaning the EXPLORER 540
Clean the exterior of the EXPLORER 540 with a damp cloth.
5.4.2 Disposal of the EXPLORER 540
Old electrical and electronic equipment marked with this symbol can
contain substances hazardous to human beings and the environment.
Never dispose these items together with unsorted municipal waste
(household waste). In order to protect the environment and ensure the
correct recycling of old equipment as well as the re-utilization of individual
components, use either public collection or private collection by the local distributor
of old electrical and electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return system to use.

5.5 Troubleshooting

5.5.1 Troubleshooting guide
Problem
Installation process:
The pointing process
fails.
Installation process:
"Start satellite
connection" fails.
98-148232-K
Possible cause
The view to the satellite
is blocked.
The antenna is pointed in
the wrong direction.
Missing SIM.
SIM error.
Missing PIN.
Poor satellite signal.
Chapter 5: Maintenance and troubleshooting
Maintenance
Remedy
Make sure the EXPLORER 540
has a clear view to the satellite.
Reboot the terminal to run
installation again.
Check that the antenna is
pointed according to the
position data.
Adjust the position to the
highest possible signal strength.
Insert SIM.
Replace SIM card.
Enter or cancel PIN, see To enter
the SIM PIN in the web interface
on page 4-48.
Check that the antenna is
pointed according to the
position data, and that nothing
is blocking the line of sight.
Adjust the position to the
highest possible signal strength.
5-5