Page 1 EXPLORER 540 User & integrator’s manual...
Page 3 Safety summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment.
Page 4 Antenna safety instructions Use only manufacturer supplied antennas. Antenna minimum safe distance: 1 m/ 3.2 ft Antenna gain Directional, with maximum gain of 11.25 dBi (with reference to isotropic). The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
Page 5 About this manual Intended readers This manual is a user and integrator’s manual for the EXPLORER 540. The manual is intended for anyone who is using or intends to use the EXPLORER 540, including system integrators. No specific skills are required to operate the EXPLORER 540. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 540 according to the guidelines in this manual.
Page 6: Table Of Contents
Table of contents Chapter 1 Introduction to EXPLORER 540 General description ..................1-1 Features and interfaces of the EXPLORER 540 .......... 1-2 Your EXPLORER 540 terminal ..............1-4 Services ......................1-6 Optional: To use a cellular network (dual mode) ........1-8 System overview ..................
Page 7 Table of contents Status information ..................4-10 The Control panel ..................4-12 To restart the installation process (BGAN) ..........4-12 To use the logs ..................... 4-14 Terminal settings ..................4-15 Advanced LAN ....................4-19 4.10 To manage connected devices (Traffic control) ........4-21 4.11 To set up tracking and location reporting ..........
Page 8 Table of contents To set up data connections ................C-3 To make phone calls over BGAN (not M2M version) .........C-4 To manage VoIP phones or smartphones ..........C-8 Appendix D Conformity CE ........................D-1 IC ........................D-1 FCC ........................D-1 Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
Page 9: Introduction To Explorer 540
Chapter 1 Introduction to EXPLORER 540 1.1 General description The EXPLORER 540 is a small and light BGAN M2M terminal, with the option to operate on both Inmarsat and cellular networks. The durable casing and a dust and water resistant design makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation.
Page 10: Features And Interfaces Of The Explorer 540
Features and interfaces of the EXPLORER 540 1.2 Features and interfaces of the EXPLORER 540 1.2.1 Features • M2M or BGAN class 2, depending on airtime subscription (SIM card) • Automatic installation function • Standard data up to 464/448 kbps (download/upload) •...
Page 11 Features and interfaces of the EXPLORER 540 1.2.2 Interfaces There are no external connectors on the EXPLORER 540. The following interfaces are contained inside the compartment at the back of the EXPLORER 540: • LAN interface with Power over Ethernet (PoE) input •...
Page 12: Your Explorer 540 Terminal
Your EXPLORER 540 terminal 1.3 Your EXPLORER 540 terminal 1.3.1 EXPLORER 540 overview The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit. Antenna for BGAN and GNSS Status LED Cable glands for: Optional: BGAN SIM card •...
Page 13 Your EXPLORER 540 terminal Cellular antenna(s): If you have purchased the EXPLORER 540 Cellular Modem option, the cellular modem is installed on top of the compartment on the back of the EXPLORER 540, connected internally with a USB cable and a DC cable. The antenna(s) for the cellular modem, however, are purchased separately and installed externally, connected with cable(s) to the modem.
Page 14: Services
Services 1.4 Services 1.4.1 BGAN services The Inmarsat BGAN services are based on the BGAN I4 geostationary satellites and the Alphasat satellite. The map below shows the coverage area. The services available depend on the SIM card installed in the EXPLORER 540. Note You can have A BGAN M2M subscription or a BGAN class 2 subscription.
Page 15 Services Additionally: • SMS for remote management For details about non-M2M functions, see BGAN non-M2M functions on page C-1. 1.4.2 Services with optional cellular modem With the EXPLORER 540 Cellular Modem installed and the Cellular modem preferred setting selected, you have the following data capabilities (depending on the installed embedded modem): Supported: •...
Page 16: Optional: To Use A Cellular Network (Dual Mode)
Acquire: • One of the below EXPLORER Modem Bundles, and • one or two EXPLORER Cellular Antenna(s), depending on the selected modem bundle. The following options are available from Cobham SATCOM. Part number Product 403715A-00212...
Page 17 Optional: To use a cellular network (dual mode) You install the EXPLORER 540 Cellular Modem as an integrated part of the EXPLORER 540, but with the cellular antenna(s) installed externally, connected with cable(s). Install the cellular antenna(s) min. 2 m. away from the EXPLORER 540, not in Note front of the EXPLORER 540 BGAN antenna and not pointing through the EXPLORER 540.
Page 18: System Overview
System overview 1.6 System overview 1.6.1 Power supply and additional equipment There is one LAN interface and one DC power input on the EXPLORER 540. The EXPLORER 540 works as a Powered Device (PD). This means it may be Note powered by PoE, but it does not supply PoE.
Page 19: Chapter 2 To Get Started
Chapter 2 To get started This chapter describes: • To unpack the EXPLORER 540 • SIM card • Cable connections • Fixed installation of the EXPLORER 540 • To power the EXPLORER 540 • Installation process • To access the web interface •...
Page 20: Sim Card
SIM card 2.1.2 What’s in the delivery The following items are included in the delivery: • EXPLORER 540 terminal • Pole mount kit • 2 standard cable glands • 2 C1D2 approved cable glands (for C1D2 operation, hazardous locations) • 1 Blanking plug •...
Page 21: Cable Connections
For C1D2 operation, use C1D2 approved Note cable glands, e.g. the supplied cable glands with Cobham Part no 32-207214-612. Note that a LAN connector cannot pass through the C1D2 approved cable gland. DC input After making all connections, remount the 8 screws for the small cover and tighten to torque 0.5 Nm/ 4.5 lbf in.
Page 22 Cable connections • Temperature rating: Min. 105 °C/ 221°F • Max. length: 12 m/ 39 ft at 12 VDC, 200 m/ 656 ft at 24 VDC • UV resistant cable Requirements for LAN (PoE) input Observe the following requirements for connecting power to the LAN input: •...
Page 23: Fixed Installation Of The Explorer 540
Fixed installation of the EXPLORER 540 2.4 Fixed installation of the EXPLORER 540 To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the delivery. For details on how to install the EXPLORER 540, see the included installation guide. Make sure all cables are connected and the Installation process for Important satellite operation is completed before you fasten the EXPLORER 540 in...
Page 24: Installation Process
Installation process 2.6 Installation process 2.6.1 Physical installation See also the supplied Installation guide. A pole mount kit is included in the delivery. To mount the EXPLORER 540 on a pole, do as follows: 1. Attach the base of the pole mount bracket to the EXPLORER 540 using the included Hex L key on the 4 screws.
Page 25 Installation process 2.6.3 Pointing Before pointing the antenna you can use the coverage map below to find your approximate location in relation to the satellites. Pointing is part of the Installation procedure described in the next section. The Inmarsat satellites are positioned above the equator, at the center of each “footprint”.
Page 26 Installation process The light indicator (LED) between the two cable glands shows the status during startup. • Green flashing rapidly: Starting up • Yellow flashing: BGAN pointing 2. When the LED flashes yellow and you hear the pointing sound, you can start pointing the antenna.
Page 27 Installation process Audio assisted pointing By default, the EXPLORER 540 uses a pointing sound to indicate the signal level during the pointing procedure (Audio assisted pointing). The sound pattern is as follows: • Poor signal strength: • • • • •...
Page 28: To Access The Web Interface
To access the web interface 2.6.5 Do you need a PIN? (BGAN) If your EXPLORER 540 is used in an unmanned M2M system, you will not Important be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system.
Page 29: The Explorer Connect App
The EXPLORER Connect app 2.8 The EXPLORER Connect app If you want to use your smartphone with the EXPLORER 540, install the EXPLORER Connect app, which is available for iPhone at the Apple Store and for Android phones at Google Play. The EXPLORER Connect app provides the following options from the The EXPLORER 540 does not have a built-in WLAN interface, so you have to Note install a WLAN access point in order to use your smartphone with the...
Page 30: M2M Application Examples
M2M application examples 2.9 M2M application examples When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see BGAN M2M services on page 1-6). If a PoE switch is not included in the connected M2M equipment, you must provide power either through the LAN interface with a PoE injector or a PoE switch connected, or from a battery connected to the DC input.
Page 31 M2M application examples 2.9.2 Dual mode Dual mode with EXPLORER 540 Cellular Modem In the scenario below, an EXPLORER 540 Cellular Modem is used to provide connection to a cellular network while the BGAN connection is used for backup. Power is supplied from a separate battery connected to the DC input of the EXPLORER 540, in order to provide enough power for both the EXPLORER 540 and the cellular modem.
Page 32 M2M application examples Dual mode with external cellular modem/router As an alternative to the EXPLORER 540 Cellular Modem you can use an external 3rd party cellular modem/router connected to the LAN interface. In the scenario below, an external cellular modem/router is used to provide connection to a cellular network while the BGAN connection is used for backup.
Page 33 M2M application examples 2.9.3 PoE injector The picture below shows an example of an M2M application using a PoE injector to provide the power to the EXPLORER 540 through the LAN interface. Note that the PoE injector must comply with the requirements for PoE+ IEEE 802.3at type 2 class 4. The PoE injector is connected to a power supply and “adds”...
Page 34 M2M application examples 2.9.4 I/O pins The EXPLORER 540 has 3 I/O pins: two assigned pins and 1 general purpose pin. • 1-GPI: Power control pin (input) Controls whether the terminal should go into power save mode or stay on. Configurable in web interface (active high/low) See Power control on page 3-19 and Remote on/off mode on page 4-44.
Page 35: Chapter 3 Operation
Chapter 3 Operation This chapter describes operation and basic setup, primarily for M2M use. For information on configuration with the web interface, see Configuration with web interface on page 4-1. This chapter describes: • Local or remote control • To access the terminal using AT commands •...
Page 36: Local Or Remote Control
Local or remote control 3.1 Local or remote control The EXPLORER 540 can be controlled both locally using the LAN interface and from a remote location over the BGAN network or optionally the cellular network. For M2M operation, remote control is essential, since the EXPLORER 540 is most likely installed in a remote location where local human access is rare and maybe difficult.
Page 37: To Access The Terminal Using At Commands
To access the terminal using AT commands 3.2 To access the terminal using AT commands Before putting the EXPLORER 540 into operation, remember to set up the Important security features in order to avoid unintended use. See Security setup on page 3-12.
Page 38: To Access The Terminal From A Remote Location
To access the terminal from a remote location 3.3 To access the terminal from a remote location 3.3.1 Remote access with SMS By default, anyone can access the EXPLORER 540 with an SMS, if they Important have the phone number of the terminal and the remote SMS password. Before installing the EXPLORER 540 you should set up the security measures for the terminal.
Page 39 To access the terminal from a remote location 1. These commands cannot be used in Cellular modem preferred mode, Cellular modem preferred (PRISM) mode, External modem preferred mode nor External modem preferred (PRISM) mode. The next sections show examples of each SMS command. The following examples use the default remote SMS password, which is Note remote.
Page 40 To access the terminal from a remote location SMS-Free: 77/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly remote-SMS-control CLEAR: Delete SMS messages in the EXPLORER 540 The text in the CLEAR SMS must have the following format: CLEAR <category>...
Page 41 To access the terminal from a remote location WATCHDOG: Get or set watchdog parameters Request: The text in the WATCHDOG SMS must have the following format: WATCHDOG 1 <rsms_pwd> Modify: The text in the WATCHDOG SMS must have the following format: WATCHDOG {<ping1>|NA} {<ping2>|NA} {<ping3>|NA} <ping_always>...
Page 42 To access the terminal from a remote location Example: ADVWATCHDOG 2 1 1 24 100.100.100.130 100.100.100.110 200.247.237.254 0 NA CLR CLR NA NA remote In this example, the Terminal watchdog is set up as follows: 2: Set Terminal watchdog parameters. 1: Enable Terminal watchdog.
Page 43 To access the terminal from a remote location WANMODE: Get or set the WAN connection mode For information on the different WAN modes, see Select WAN network (Mode) on page 4-15 and <wanmode> on page B-7. If you are going to use one of the cellular modes (WANMODE 4, 6, 7 or 8), you Note must first set up all dual mode parameters in the web interface or with AT commands.
Page 44 To access the terminal from a remote location The following AT commands are supported using the ATCO command in an SMS. For syntax and parameters, see ATCO commands on page B-10. • _IGETFW Get new firmware (and optionally install it). See Remote software upgrade on page 3-24.
Page 45 To access the terminal from a remote location See ATCO commands on page B-10 for syntax and parameters. 1. To use an SMS to allow access to the web interface for specific IP addresses, send the following command: ATCO <resp_mode> <rsms_pwd> _IREMWEB=1,<ip address>[,<ip address>] Example: ATCO 2 remote _IREMWEB=1,214.123.189.119 In this example the command specifies no immediate response, only when the global IP address is sent along (2).
Page 46: Security Setup
Security setup Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number defined in the Remote management page in the web interface is 80, enter http://161.30.180.12:80. You should now be connected to the built-in web interface of the terminal. Access to the EXPLORER 540 web interface is restricted with a password.
Page 47 Security setup 3.4.2 To set up the security with AT commands For details on how to send AT commands to the EXPLORER 540, see To access the terminal using AT commands on page 3-3. For details on syntax and parameters for the AT commands, see AT commands on page B-9.
Page 48 Security setup AT_IMACLOCAD=1,0,<MAC address>[,<MAC address> (etc.)] Example: AT_IMACLOCAD=1,0,00:B5:E0:76:FD:C2,00:B5:A0:84:F9:E2 When you get an OK reply, the specified MAC addresses are added to the white list. Remember to add the MAC address of your own device. Enabling the Important MAC address locking without adding your own device MAC address will block for any local access to the Terminal! 6.
Page 49: To Control Data Connections (Pdp Contexts)
To control data connections (PDP contexts) 3.5 To control data connections (PDP contexts) 3.5.1 Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 540 to automatically establish a data connection when it is registered on the satellite network. See Automatic Context Activation (ACA) on page 4-7.
Page 50 To control data connections (PDP contexts) 3.5.4 Manual activation of data connections You can manually activate a data connection in the following ways: • Remote: Send an SMS to the EXPLORER 540. See ACTIVATE: Activate a data connection with an SMS (BGAN only) on page 3-5. •...
Page 51 To control data connections (PDP contexts) To configure the connected equipment for PPPoE On the equipment connected to the EXPLORER 540 you must enter a few settings for your PPPoE connection. For example you need to set up which service to use (e.g. 64 kbps Streaming) and a user name and password.
Page 52 To control data connections (PDP contexts) Text to type in the Function Service Name field XBB:STREAM64K Initiates a Primary Streaming 64 kbps connection XBB:STREAM128K Initiates a Primary Streaming 128 kbps connection XBB:<AT String> This allows the PPPoE clients to enter a full AT context activation string.
Page 53: Power Control
Power control 3.6 Power control You can configure the Power mode options with the web interface and with AT commands. With the web interface you can set up what should make the EXPLORER 540 enter power save state as well as how and when to wake up the terminal. For details, see Power control on page 4-42.
Page 54 Power control • Optional shut-down delay period ongoing. This is a configurable delay period between deactivating the Power control pin and entering power save state. • The terminal is in the process of updating software or downloading software for installation. •...
Page 55 Power control 3.6.3 Idle power save When Idle power save is selected in the web interface and the Idle time has run out, the terminal deregisters and gracefully closes down the terminal to save power. The terminal is considered active (not idle) if one or more of the following Note conditions are present: •...
Page 56 Power control Power control pin is active: The terminal is on and will stay on as long as the pin is active. Power control pin is inactive: The terminal will go into power save state when the Idle time has expired and none of the configured wake-up methods are active. See also the note in the previous page.
Page 57 Power control Idle power save When you use the AT_IPWSAVSCHD command you set the power save mode to Idle power save, provided you define an idle time (more that zero) and you define at least one valid wake-up method. If the terminal was already in Idle power save mode before the command Important and the Idle time is set to “0”...
Page 58: Remote Software Upgrade
If you have selected Deferred update (_IGETFW=0), you have to use the command _IUPDFW followed by the file name when you want the terminal to upgrade the software. 1. You can download the software from the “Cobham SYNC Partner Portal” at www.cobhamsatcom.com, select Cobham SYNC Partner Portal > Downloads. 98-148232-K...
Page 59: File Transfer
File transfer 4. If you have selected Immediate update (_IGETFW=1), the terminal updates the system, reboots, installs the update and verifies the online connection. 5. When the software upgrade is successfully completed you get an AT or SMS command response with the message Complete. Example: _IUPDFW: 0, Complete For information on software update with the web interface, see To update software on page 4-27.
Page 60 File transfer In this example. the terminal will look for a file named config.txt in the local directory (/) in the terminal, and send the file to the directory ftpdirectory on the FTP server named ftp.myftpserver.com. The user name ftp-username and password ftp-password give access to the FTP server.
Page 61 File transfer 3.8.2 Log file(s) Using AT commands, you can command the EXPLORER 540 to send the following log files to an FTP server: • Diagnostics report: diagreport.tar.gz. A report containing useful information for troubleshooting (includes the logs below as well as other information). •...
Page 62: Status Of The Explorer 540
Status of the EXPLORER 540 3.9 Status of the EXPLORER 540 There are basically three ways of getting status from the EXPLORER 540: • Access the built-in web interface. The Status page shows information such as terminal status, network status, position status and ongoing communication. See Status information on page 4-10.
Page 63 Status of the EXPLORER 540 3.9.2 Control or status with 3-GPIO To configure and connect 3-GPIO 3-GPIO is configurable in the web interface to be input or output, and active low or active high. • For configuration with web interface, see GPIO pins on page 4-45. •...
Page 64 Status of the EXPLORER 540 You can use the AT command _ITGPIO to activate or deactivate the pin (if configured as output) or read the status of the pin (if configured as input), see the next sections. To read the status of 3-GPIO pin (input) with AT commands Do as follows: 1.
Page 65: Chapter 4 Configuration With Web Interface
Chapter 4 Configuration with web interface This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections: • The web interface • To control data connections from web interface •...
Page 66: The Web Interface
The web interface 4.1 The web interface 4.1.1 What is the web interface? The web interface is built into the terminal and is used for operating, setting up and configuring the system. You can access the web interface from a computer with a standard Internet browser. 4.1.2 To access and navigate the web interface To access the web interface To access the web interface, do as follows:...
Page 67 The web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page. Name and icon of current page (on opening page: the name of the product) Icon bar Breadcrumbs Status...
Page 68 The web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation Signal level of the external network (BGAN). ...
Page 69: To Control Data Connections From Web Interface
To control data connections from web interface 4.2 To control data connections from web interface The startup page of the web interface is used to start and stop data connections and to set up the data connections. With a non-M2M subscription you have more options for the data connection. Note See Appendix C, BGAN non-M2M functions.
Page 70: To Set Up Your Data Connection Packages (Bgan M2M)
To set up your data connection packages (BGAN M2M) • IP address: The external IP address that has been assigned by the service provider to this session. If the connection was started by remote SMS, the local IP address is also shown.
Page 71 To set up your data connection packages (BGAN M2M) 4. If your APN uses a password, type in the User name and Password provided from the Airtime Provider. 5. Click Save. 4.3.3 Automatic Context Activation (ACA) To enable Automatic Context Activation of your Standard data connection, do as follows: ...
Page 72 To set up your data connection packages (BGAN M2M) 6. Select the connection type you want for your new connection package. For M2M subscription, you can only select Standard. 7. Click Save package. The new package should now appear as a new tile on the startup page. For details on Parameters, see To change the APN for a connection package and Automatic Context Activation (ACA) on page 4-7.
Page 73 To set up your data connection packages (BGAN M2M) 4.3.5 To set up dedicated connections You can set up dedicated connections for the EXPLORER 540, e.g. for M2M equipment. The terminal must be in BGAN mode in order to use dedicated connections. Note Under Terminal settings >...
Page 74: Status Information
Status information 4.4 Status information If the window is large enough, it shows a status field at the bottom of the page or in the  right side of the page. If not, click at the bottom of the page to show the status ...
Page 75 Status information The following status is available: Terminal status: If the terminal is running as BGAN only, the cellular status fields are not Note shown. Likewise, the PRISM status fields are only shown if PRISM is used. • Network in use: The network currently used (BGAN or Cellular). •...
Page 76: The Control Panel
The Control panel • Originator: The phone number from which the call was made. • Receiver: The phone number that receives the call. 4.5 The Control panel The Control panel is used for accessing the settings and functions of your EXPLORER 540.
Page 77 To restart the installation process (BGAN) 2. Select OK to reboot the terminal and start the installation process. Note that you must log into the web interface with user name and password after reboot. The BGAN signal strength is shown on the screen during the pointing process. 3.
Page 78: To Use The Logs
To use the logs 4.7 To use the logs 4.7.1 To access the logs  To access the Logs, select and select Logs from the menu. The Logs page contains: • Call log: A list of all incoming, outgoing and missed calls since the log was last cleared.
Page 79: Terminal Settings
Terminal settings • Cellular session totals (only present if an EXPLORER 540 Cellular Modem is used) shows totals for each cellular data connection since the log was last cleared. To reset the Total counters, click the Reset total counters button at the top. 4.8 Terminal settings ...
Page 80 Terminal settings If you are not going to use a cellular network, leave this setting at BGAN only. Internet and LAN connection modes In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 540 and devices connected to the EXPLORER 540. The EXPLORER 540 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 540.
Page 81 Terminal settings To set up the Internet connection mode of the EXPLORER 540, do as follows: 1. In the Terminal settings page, at Internet connection mode, select Bridge mode or Router mode. Router mode is the default setting and is recommended for most purposes.
Page 82 Terminal settings 4.8.2 To enable or disable the pointing sound The EXPLORER 540 can make a sound to guide you through the pointing procedure (default enabled). To enable or disable the pointing sound, do as follows: 1. In the Terminal settings page, locate the Audio indication section. 2.
Page 83: Advanced Lan
Advanced LAN 4.9 Advanced LAN 4.9.1 Port forwarding Make the port forwarding configuration before starting the data session. Note Normal port forwarding configuration is ignored in Cellular modem preferred Note (PRISM) mode and External modem preferred (PRISM) mode because all connected units are directly accessible by PRISM port forwarding.
Page 84 Advanced LAN 4.9.2 Static routing When you have an external gateway connected to your terminal, the terminal is not automatically able to “see” the network on the other side of the gateway. However, you can set up your terminal to communicate with a device on the other side of a gateway, by using Static routing.
Page 85: To Manage Connected Devices (Traffic Control)
To manage connected devices (Traffic control) 4.10 To manage connected devices (Traffic control) By default, traffic control is disabled, which means that all traffic is allowed. With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 540 and control which devices you want to connect.
Page 86 To manage connected devices (Traffic control) 3. At Name, type in the name you want for your device. 4. Click Save. 4.10.2 Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1.
Page 87 To manage connected devices (Traffic control) To change the default settings for all devices All devices in the list are updated with the default settings when you click Important Save. 1. Click the button Default settings. 2. Select Block BGAN traffic or Block Cellular modem traffic (if available) if you want to deny access to BGAN or cellular network for all devices.
Page 88: To Set Up Tracking And Location Reporting
To set up tracking and location reporting 4.11 To set up tracking and location reporting You can set up the EXPLORER 540 to report to a server at certain time intervals. To set up tracking, do as follows:  , select Tracking and location reporting. 1.
Page 89 To set up tracking and location reporting • User defined: APNs are provided from the Airtime Provider. Type in the APN next to User defined APN. 6. Under Interval reports, type in the Report interval in days (dd) and hours (hh). Example: If you type in “01”...
Page 90: Support Features
Support features 4.12 Support features  (Control panel) > Support. To open the Support page, select 4.12.1 To view the Alerts  When an alert is registered, the web interface shows a warning icon in the icon bar as long as the alert is active. The Alerts list only shows alerts that are currently active. ...
Page 91 Support page. 3. Type in the reset code obtained from your supplier and click Reset. 4. The password is reset to admin. 1. You can download the software from the “Cobham SYNC Partner Portal” at , select www.cobhamsatcom.com Cobham SYNC Partner Portal > Downloads.
Page 92 Support features 4.12.6 To restart the terminal If you want to restart the terminal, do as follows: 1. From the Support page, select Reboot terminal. 2. Click to confirm the reboot. The terminal restarts. Note that this is the equivalent to switching the terminal off and on again.
Page 93: Advanced Settings
Advanced settings 4.13 Advanced settings 4.13.1 Passwords The EXPLORER 540 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are: •...
Page 94 Advanced settings To change the administrator password To change the administrator password, do as follows: 1. Log in as administrator. 2. Under Advanced, select Passwords. 3. Select Change administrator password. 4. Type in the Old password. 5. Type in the New password and retype it on the next line. The password must be 5 to 15 characters long and cannot contain spaces.
Page 95 Advanced settings 4.13.3 To restore factory settings To restore the factory settings of the EXPLORER 540, do as follows: 1. Under Advanced, select Factory reset. All configuration will be lost and the EXPLORER 540 will return to the Important default configuration. 2.
Page 96 Advanced settings Auto SIM PIN validation The Auto SIM PIN validation feature allows the EXPLORER 540 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorized re-use of the SIM elsewhere), while still allowing the EXPLORER 540 to connect to the BGAN network without using a PIN.
Page 97 Advanced settings 4.13.5 SIM PIN for cellular network See Optional: To set up cellular network for data (dual mode) on page 4-49. 4.13.6 To save or load a configuration If you need to reuse a configuration in other terminals of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal(s).
Page 98 Advanced settings 4.13.7 Connection watchdog (Link monitoring) If you are not using the Terminal watchdog function (see Terminal watchdog on page 4-36) nor PRISM, it is strongly recommended to use the Connection watchdog to monitor your IP connection, as it enables you to test the satellite (or cellular) connectivity and to keep your PDP context alive.
Page 99 Advanced settings To set up the Connection watchdog Do as follows: 1. Under Advanced, select Connection watchdog. 2. Select Enable Connection watchdog. 3. At Ping interval (seconds) select the interval in seconds between the ping commands on the BGAN connection. •...
Page 100 Advanced settings 4.13.8 Terminal watchdog The Terminal watchdog continuously monitors the operational status of the terminal and allows you to perform the following actions at regular intervals (set by the user): • Wake up the terminal from power save state •...
Page 101 Advanced settings The interval can be from one hour up to 21 days. 5. Type in the Primary and optionally the Secondary and Tertiary IP address. This is the IP address(es) of the server(s) to which the terminal will send ping commands.
Page 102 Advanced settings 3. Type in the amount of data or time allowed and select the appropriate units. The limit is per PDP context. This means that if you have e.g. two Note Standard data connections running, and one of them reaches the limit for Standard data, only that connection closes down, but others can still continue to run until they also reach the limit.
Page 103 Advanced settings 4.13.10 Call charges (BGAN only) Thrane & Thrane A/S does not take responsibility for the correctness of the Note estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of measuring the airtime used.
Page 104 Advanced settings To set up remote access with IP The settings for Remote access with IP are not relevant if you are using the Note _IREMWEB command. See To use AT commands to get remote access to the web interface on page 3-10. 1.
Page 105 Advanced settings 2. Enter the password for remote SMS. It can be 5 to 15 characters long. The characters 0-9, a-z and A-Z are allowed. The password is mandatory. This password must be entered every time you send an SMS command. Default password is remote.
Page 106 Advanced settings 4.13.13 Power control There are a number of options to save power in the EXPLORER 540. For a general description of the power save options, see Power control on page 3-19. To set up the power save options, do as follows: 1.
Page 107 Advanced settings When you select Idle power save mode you must enable minimum Important one wake-up method (Daily wake up, Wake-on-LAN and/or Power control pin). 2. Select how many minutes with no activity before the terminal should enter power save state (Idle time before power save). 3.
Page 108 Advanced settings Remote on/off mode 1. In the Power control page, select Remote on/off from the drop-down list. Be aware that once you have enabled the Remote on/off function, the Important EXPLORER 540 will be in power save state until you have connected the Remote on/off wire and it is active, or one of the other conditions that can prevent power save is present! See Power control on page 3- 2.
Page 109 Advanced settings 4.13.14 GPIO pins The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin. • Power control (input). Note that this input is configured under Power control on page 4-42. • Terminal ready (output) •...
Page 110 Advanced settings 4.13.16 Reset button You can change the function of the Reset button. See Reset button on page 5-4. Do as follows: 1. From the Advanced page, select Reset Button. 2. Select the behavior you want for the Reset button. •...
Page 111 Advanced settings Do as follows: 1. Under Advanced > Security, locate the field HTTPS. 2. Select Redirect HTTP to HTTPS if you want the EXPLORER 540 to automatically redirect your HTTP traffic to HTTPS. 3. Select Use uploaded TLS/SSL certificate and click Upload certificate if you want to upload and make the system use you own generated SSL certificate.
Page 112: To Enter The Sim Pin In The Web Interface
To enter the SIM PIN in the web interface 4.14 To enter the SIM PIN in the web interface Whether you are using the BGAN network or a cellular network, you need a Note SIM card to access the network. The BGAN SIM card is inserted in the terminal and if you are using the EXPLORER 540 Cellular Modem the SIM card is inserted in the modem.
Page 113: Optional: To Set Up Cellular Network For Data (Dual Mode)
4.15.1 To set up the EXPLORER 540 for cellular operation To enable the EXPLORER 540 to use the cellular network, do as follows: 1. Acquire one of the following: • an EXPLORER 540 Cellular Modem from Cobham SATCOM and matching antenna(s), or • an external modem with LAN interface.
Page 114 Optional: To set up cellular network for data (dual mode) To select the cellular network  1. Select (Control panel) > Terminal settings and locate Connection. 2. At Mode, select from the drop-down list which mode you want for the EXPLORER 540.
Page 115 Optional: To set up cellular network for data (dual mode) If the BGAN link mode in the PRISM/WAN switching page is set to Always Note connected, the Standard data connection on the BGAN network will still be running in the background and cannot be stopped. See PRISM/WAN switching on page 4-55.
Page 116 Optional: To set up cellular network for data (dual mode) To disable the use of a SIM PIN To disable the use of a PIN to access the cellular network, do as follows: 1. Under Advanced, select EXPLORER Cellular Modem. 2.
Page 117 Optional: To set up cellular network for data (dual mode) To set up the cellular network settings 1. Under Advanced, select EXPLORER Cellular Modem. 2. Select Advanced modem settings. 3. Select the Network operator mode. • SIM default: The cellular modem uses the operator from the SIM card. •...
Page 118 Optional: To set up cellular network for data (dual mode) 4.15.3 To set up an external cellular modem If you are using an external cellular modem, set up the EXPLORER 540 as follows: 1. Set up the external modem according to the modem documentation. ...
Page 119: Prism/Wan Switching
PRISM/WAN switching 4.16 PRISM/WAN switching If you are using a cellular network with the EXPLORER 540, you must set up the switching between the two types of network (WAN switching). Furthermore, if you are using PRISM to control and monitor the connection, you must set up the PRISM settings in the EXPLORER 540.
Page 120 If you are going to use PRISM you must first install the PRISM server software from Cobham SATCOM, set up the server and then set up the EXPLORER 540. • For general information on PRISM, see EXPLORER 540 operation in Cellular modem preferred (PRISM) mode and External modem preferred (PRISM) mode on page 4-62.
Page 121 PRISM/WAN switching • If a ping response is received the network(s) are probably OK but the PRISM server may be down. In this case the terminal will switch to the secondary PRISM server, if a secondary server is configured. If there is no secondary server, the terminal will continue to try to connect to the primary PRISM server.
Page 122 PRISM/WAN switching • Max. number of failed pings: Type the number of failed ping commands before the link is considered to be down. The ping interval for PRISM overrules any ping interval entered for the Note Connection watchdog. The Terminal watchdog, however, will continue to use the entered Watchdog interval independently of the interval entered for PRISM.
Page 123 PRISM/WAN switching 4.16.2 To set up WAN switching If you are using a cellular network with the EXPLORER 540, set up the parameters for switching between the cellular and BGAN network. Do as follows; 1. In the PRISM/WAN switching page, locate the section WAN switching at the bottom of the page.
Page 124 PRISM/WAN switching 4.16.3 EXPLORER 540 operation in Cellular modem preferred or External modem preferred mode Normal operation When Cellular modem preferred or External modem preferred is selected under Terminal settings, the EXPLORER 540 will persistently attempt to establish a data connection for the cellular modem and, if BGAN link mode is set to Always connected, also on the BGAN air interface.
Page 125 PRISM/WAN switching If the cellular connection fails in Cellular modem preferred mode or External modem preferred mode In External modem preferred mode, if you are not using the Connection Important watchdog nor PRISM, the terminal will not be able to detect if the cellular connection fails, and consequently will not switch over to BGAN backup.
Page 126 EXPLORER 540 will likewise have direct access to services on the server and beyond. To set up PRISM you must install the PRISM server software from Cobham SATCOM, configure the PRISM server and set up your EXPLORER 540 to communicate with this server.
Page 127 PRISM/WAN switching If the cellular connection fails in Cellular modem preferred (PRISM) mode or External modem preferred (PRISM) mode In the PRISM modes, link selection is handled by the PRISM client in the EXPLORER 540 - it will always use the primary link (cellular) if it is available. If the primary link goes down or if ping fails, it will switch to the secondary link (BGAN).
Page 128: Maintenance And Troubleshooting
Your dealer, installer or Cobham Satcom partner will assist you whether the need is user training, technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham Satcom partner will also take care of any warranty issue.
Page 129: Software Update
2. A converter cable between the Micro USB connector in the EXPLORER 540 and your USB memory stick (Micro USB to Standard USB). 1. You can download the software from the “Cobham SYNC Partner Portal” at www.cobhamsatcom.com, select Cobham SYNC Partner Portal > Downloads.
Page 130 Software update To prepare the USB memory stick Do as follows: 1. Download the EXPLORER 540 software to your computer. 2. Insert the USB memory stick into your computer and copy the EXPLORER 540 software image file to the USB drive. 3.
Page 131: Reset Button
Reset button 5.3 Reset button The EXPLORER 540 has a Reset button that has three functions: To restore all settings to factory settings, to restart the EXPLORER 540, or to put the EXPLORER 540 into safe mode for recovery software upload. You can disable or limit the function of the Reset button using the web Note interface.
Page 132: Maintenance
Maintenance 5.4 Maintenance 5.4.1 Cleaning the EXPLORER 540 Clean the exterior of the EXPLORER 540 with a damp cloth. 5.4.2 Disposal of the EXPLORER 540 Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose these items together with unsorted municipal waste (household waste).
Page 133 Troubleshooting Problem Possible cause Remedy Enter correct APN or select SIM Installation process: Wrong APN. default (if allowed by SIM card). “Verify satellite connection” fails. See To change the APN for a connection package on page 4-6. APN is set to SIM default, Enter the user defined APN in but the SIM requires a the web interface.
Page 134 Troubleshooting Problem Possible cause Remedy The web interface The EXPLORER 540 is Make sure the view to the GNSS shows unable to register on the satellites is not blocked. No position fix. network, because the To obtain position fix, the GNSS position is EXPLORER 540 should be placed unknown.
Page 135 Troubleshooting Problem Possible cause Remedy No signal or weak The view to the satellite Make sure the EXPLORER 540 signal from the BGAN is blocked. has a clear view to the satellite. satellite. Be aware that window glass may reduce the signal level. The antenna is pointed in Check that the antenna is the wrong direction.
Page 136 Troubleshooting 5.5.2 Status signaling Means of signaling The EXPLORER 540 system provides two methods for signaling the status of the system. • LED between the cable glands. • Messages shown in the web interface. The EXPLORER 540 has one LED showing status before and during installation. The Status LED is located between the two cable glands.
Page 137 Troubleshooting LED light pattern after installation Light pattern Meaning Green flashing rapidly Starting up. Yellow flashing rapidly Closing down. Power off or normal function after installation is completed. Event messages and status messages In the web interface of the EXPLORER 540 you can see status messages and alerts that are currently active.
Page 138 Troubleshooting Event ID Displayed text Explanation Remedy (Hex) Satellite signal 1400 The system no longer Make sure the antenna has lost receives a signal from the a clear view to the satellite. satellite. 1600 SIM blocked The SIM card is not Enter the PIN and wait for accepted by the network, network approval.
Page 139 Troubleshooting Event ID Displayed text Explanation Remedy (Hex) A low LTE blocker 80AA A cellular network signal If possible, move the level is detected - has been detected. It may terminal to another this might affect impact the performance of location with lower LTE terminal the terminal...
Page 140 Troubleshooting Event ID Displayed text Explanation Remedy (Hex) Closing terminal 10206 Terminal has reached a Move the terminal to a due to high critically high temperature, cooler location. temperature and will reboot by itself. Updating 10300 Software update has begun. Wait for the software software...
Page 141 Troubleshooting Event ID Displayed text Explanation Remedy (Hex) Software update is 1030C Another software update Wait until the current already started cycle is currently running. software upload has finished. Software version is 1030D The software image you are Update with a different already installed trying to install is already image as it is prohibited...
Page 142 Troubleshooting Event ID Displayed text Explanation Remedy (Hex) Software update 10317 The system timed out Try again later. transfer timeout before the software file was transferred to the terminal. The terminal is not 10340 The terminal has failed in If you want to restart the installed the installation process, or installation process, restart...
Page 143: Log Files
Log files 5.6 Log files With AT commands you can command the EXPLORER 540 to send a diagnostics report or the Event log, System log or AT command log to a specified FTP server. See Log file(s) on page 3-27. 5.6.1 To create a diagnostics report The diagnostic report contains relevant information for troubleshooting.
Page 144: Help Desk
Help desk 3. Type in the reset code obtained from your supplier and select Reset. 4. The password is reset to admin. 5.8 Help desk Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g.
Page 145: List Of Reserved Ip Subnets
List of reserved IP subnets 5.9 List of reserved IP subnets Some IP subnets are reserved for internal use in the terminal. If any of these addresses are assigned to external equipment connected to the terminal, the terminal and connected equipment will not be able to communicate. The following local IP subnets are reserved for internal use in the terminal: 192.168.1.x and 192.168.2.x...
Page 146: Appendix A Technical Specifications
Appendix A Technical specifications A.1 General specifications Item Specification Type EXPLORER 540, BGAN M2M terminal/ BGAN Class 2 terminal Max. IP data rate, Rx/Tx 464 kbps/448 kbps (simultaneously) Streaming data 32, 64, and 128 kbps Voice Standard voice 4 kbps Premium voice 3.1 kHz audio, 64 kbps Physical dimensions 202 x 202 x 51.8 mm/ 8.0”...
Page 147: Interfaces Specifications
Interfaces specifications A.2 Interfaces specifications A.2.1 LAN interface (X1 or X2) Connector pin-out There are two LAN connectors, but only one at a time can be used! Important X1: Terminal block X2: RJ-45 connector Function and X7 (GND) TXp (PoE+) TXm (PoE+) RXp (PoE-) PoE+...
Page 148 Interfaces specifications Specifications Item Specification 2: X1 or X2 - only one at a time available! Number of connectors The two connectors are on the same electrical interface. RJ-45 female or spring loaded terminals Connector types Standard ISO/IEC 8877:1992 and PoE+ IEEE 802.3at type 2 class 4 Max.
Page 149 Interfaces specifications A.2.2 DC power input (X4) Connector pin-out Screw Function terminal DCIN+ DCIN- CAUTION! Do not connect the positive or negative wire to 3-GND! 3-GND is only for connection of the cable shield to ground. To unscrew and fasten the screws in X4 use a screwdriver (max. 3.5 mm/ 0.14” wide). If the DC cable is shielded, connect the shield to 3-GND.
Page 150 Interfaces specifications A.2.3 I/O connector (X5) Connector pin-out and specifications Function Specifications 1-GPI Power control input Active high or low configurable in web interface. Voltage Min 0 VDC, Max 32 VDC Levels: • Low: 0 - 0.8 VDC • High: 2.8 - 32 VDC 2-GPO Terminal ready Active high or low configurable in web...
Page 151 Interfaces specifications A.2.4 USB (Host) interface (X6) The USB interface is used for connecting the optional EXPLORER 540 Cellular Modem for cellular operation. Connector pin-out USB Micro Function Specifications Item Specification Version USB v2.0 Host Connector type Type Micro B 98-148232-K Appendix A: Technical specifications...
Page 152: Built-In Bgan Antenna
Built-in BGAN antenna A.3 Built-in BGAN antenna Item Specification Type Directional patch array, manually adjustable Polarization RHCP, Right-hand circular polarization for both Tx and Frequencies Inmarsat I-4 Transmit 1626,5 MHz - 1660,5 MHz Receive 1525 MHz - 1559 MHz Inmarsat Alphasat (EMEA) Extended L-band (XL) Transmit 1626,5 MHz - 1660,5 MHz and 1668 MHz - 1675 MHz...
Page 153: Outline Drawing
Outline drawing A.4 Outline drawing 2 x M20x1.5 threads for cable glands Dimensions are in millimeter 98-148232-K Appendix A: Technical specifications...
Page 154 Outline drawing M6, 4 places Max. screw length 9 mm Screw Torx 10 with security pin, 8 places Compartment for SIM card and connections Pole size 1” to 1.5” (33.7 to 48.3 mm) Dimensions are in mm 98-148232-K Appendix A: Technical specifications...
Page 155: Optional Explorer 540 Cellular Modem
Cellular Antenna Cellular Modem Housing SMA Connectors for External Antenna ntenna For further information please contact: Cobham SATCOM Land Lundtoftegaardsvej 93 D DK-2800 Kgs. Lyngby, Denmark Tel: +45 3955 8800 www.cobham.com/satcom 98-148232-K Appendix A: Technical specifications A-10...
Page 156 Optional EXPLORER 540 Cellular Modem A.5.2 Outline drawing, EXPLORER 540 Cellular Modem Dimensions are in millimeter 98-148232-K Appendix A: Technical specifications A-11...
Page 157 Optional EXPLORER 540 Cellular Modem A.5.3 Outline drawing, EXPLORER 540 with integrated cellular modem 2 x M20x1.5 Threads for cable glands 89.9 Dimensions are in millimeter 98-148232-K Appendix A: Technical specifications A-12...
Page 158 Optional EXPLORER 540 Cellular Modem M6, 4 places Max screw length 9 mm Screw Torx 10 with security pin 8 places Compartment for SIM card and connections Pole size 1” to 1.5” (33.7 to 48.3 mm) Dimensions are in millimeter 98-148232-K Appendix A: Technical specifications A-13...
Page 159: Appendix B Command Reference
Appendix B Command reference This appendix lists the function, syntax and parameters for commands used with the EXPLORER 540. You can send commands to the EXPLORER 540 either with an SMS or via AT shell. SMS is very useful for remote operation, because you only need the terminal’s mobile number to access the terminal.
Page 160: Overview Of M2M At And Sms Commands
Overview of M2M AT and SMS commands B.1 Overview of M2M AT and SMS commands Interface Function Command AT shell ATCO SMS SMS Lock and unlock AT shell _ICLCK Control MAC address locking _IMACLOC Configuration of MAC address list _IMACLOCAD Control remote SMS commands _ISMSRMT Reset passwords...
Page 161 Overview of M2M AT and SMS commands Interface Function Command AT shell ATCO SMS SMS Configuration of Terminal watchdog function ADVWATCHDOG Configuration of WAN mode WANMODE 98-148232-K Appendix B: Command reference...
Page 162: Sms Remote Commands
SMS remote commands B.2 SMS remote commands This section describes syntax and parameters for the SMS commands. For examples of use, see Remote access with SMS on page 3-4. B.2.1 Syntax conventions Syntax definitions use the following conventions: • <parm> indicates that a parameter (without < and >) can be filled in by the user. •...
Page 163 SMS remote commands Parameters The table below summarizes the available parameters for the SMS remote commands. Parameter Values Meaning <apn_type> SIM default Read the APN from the SIM card. Network Use the APN assigned by the network. assigned User defined Specify another APN to use.
Page 164 SMS remote commands Parameter Values Meaning <ping_always> Send ping only if no traffic. Always send ping, regardless of data traffic. Placeholder when no value is specified. Note that the existing setting applies. <ping_interval> <integer> Interval between pings (minutes). Placeholder when no value is specified. Note that the existing setting applies.
Page 165 SMS remote commands Parameter Values Meaning <wakeup> Do not wake up the terminal. Wake up the terminal at the specified intervals. Placeholder when no value is specified. The existing setting applies. Used if you want to change one of the other parameters without changing the wake-up setting.
Page 166 SMS remote commands B.2.3 SMS reject responses Reject Response SMS Possible Cause ACT/DEACT PARM PROBLEM The <IP addr> provided for an ACTIVATE or DEACTIVATE command is incorrect (for ACTIVATE, it must be in same subnet as the EXPLORER 540 IP and not be the EXPLORER 540 IP;...
Page 167: At Commands
AT commands B.3 AT commands The following most used AT commands are explained in this manual. Other AT commands not mentioned here may still be supported. AT commands related to data connections are only applicable to the BGAN Note connection, not to the optional cellular connection. •...
Page 168: Chapter 3: Operation
AT commands B.3.2 M2M related AT commands The following tables summarize some of the most used AT commands for M2M operation. Parameters are explained in Parameters for ATCO commands on page B-10 and Parameters for other M2M related AT commands on page B-15. ATCO commands The table below summarizes the ATCO commands, i.e.
Page 169 AT commands Parameter Values Meaning <ftp passwd> <ftp passwd> Password for the ftp server. <ftp server> <ftp server> Host name or IP address of the ftp server. <ftp uname> <ftp uname> User name for the ftp server. <ip_addr_hi> <ip_addr_hi> The upper IP address of a range of allowed IP addresses. This parameter is optional;...
Page 170 AT commands ATCO response codes The following response codes apply to the AT commands supported by SMS. Code Text Explanation General codes Complete Operation completed successfully. Unexpected software error Software error. Local file open error _IGETFILE: could not open local file after download. _ISENDFILE: could not open local file.
Page 171 AT commands Code Text Explanation Starting immediate Normal success. File downloaded successfully, now upgrade… starting immediate update. _IUPDFW command codes New firmware file not found Could not find specified filename. New firmware file corrupt New firmware file corrupt. New firmware file failure The new firmware failed to run or failed to acquire the network and the unit fell back to the old release.
Page 172 AT commands Other M2M related AT commands Command Parameters _ICLCK <type>,<enable>,<passwd> _IMACLOC <enable>,<interface>[,<interface>] _IMACLOCAD <action>,<interface>,<MAC Address>[,<MAC Address>] _IPWSAVSCHD <psmode>,<psvalue> _ISMSRMT <enable> _ITARP <ip>,<mac> _ITGPIO <active> _ITDCIV No parameters _ITLINKMON [<enabled>[,<intv>[,<retr>[,<mode>[,<ip1>[,<ip2>[,<ip3>,[,<intv_cell>[,<retr_cell>[,<intv_ fail_cell>]]]]]]]]]] _ITREMONOFF <active mode>,<power down delay>,<awake time of day>,<awake duration>,<polarity> 1.
Page 173 AT commands Parameters for other M2M related AT commands The table below summarizes the available parameters for the AT commands for M2M operation. Parameter Values Meaning <action> Delete. Add. <active> Inactive. The GPIO pin is in its inactive state. Active. The GPIO pin is in its active state. <active mode>...
Page 174 AT commands Parameter Values Meaning <mode> Only ping when no other traffic is observed. Always ping (default). <passwd> <passwd> The existing administrator password. <polarity> HIGH The Power control pin will be active high. The Power control pin will be active low. <power down 0 - 1440 This is the time from when the Power control pin is deactivated until the...
Page 175 AT commands B.3.3 AT commands for message (SMS) configuration The following AT commands are used for configuration of SMS. For details on parameters for the message configuration commands, see the Note 3GPP standard ETSI TS 127 005 V4.2.1. Command Parameters Function +CMGD <index>...
Page 176 AT commands B.3.4 Context management AT commands The table below summarizes some of the most used AT commands for context management. Parameters are explained in the table in the next section. For details, refer to the 3GPP standard TS 27.007. The context management AT commands can only be used over a BGAN Note connection and will not work on a cellular connection.
Page 177 AT commands Parameters for context management AT commands The table below summarizes the main parameters for the AT commands for context management. For details, refer to the 3GPP standard TS 27.007. Parameter Values Meaning <apn passwd> <apn passwd> Password for the APN. <apn uname>...
Page 178 AT commands Parameter Values Meaning <protocol <protocol This number is uniquely assigned for the protocol being used. TCP is set number> number> to 6, and UDP is set to 17. The protocol number determines which protocol is used by the traffic flow filter (0-255). <source address <source This is an IPv4 IP address and subnet mask (0.0.0.0.0.0.0.0 to...
Page 179 AT commands B.3.5 AT commands for dual mode with cellular modem Command Parameters Function _ITEXTMODEM [<ip>[,<dns1>[,<dns2>]] Get or set values related to the external modem. Note: If you set up a new IP address and you already have an external modem running on a different IP address, you have to reboot the terminal to reset the IP routing.
Page 180 AT commands Parameter Values Meaning <4g> 0 = 4G Not allowed Only to be used with the “old” EXPLORER 540 LTE Modem (P/N 403715A-101/102). 1 = 4G Allowed Skip this parameter if you are using the new EXPLORER 540 Cellular Modem (P/N 403715A- 00212/00214/00215) <access tech>...
Page 181 AT commands Parameter Values Meaning <dns2> DNS 2 IP address. DNS address 2 (secondary server) of the externally connected modem in dot-decimal To delete the entry, enter address notation. 0.0.0.0 <ext> 0: Unknown / Down Link status of the External Modem connection. 1: Link up <filename-url>...
Page 182 AT commands Parameter Values Meaning <port> <port number> The port used to connect to the PRISM server. The backup server (<n> = 2) has port number 6666 by default. <signal strength> = -113 dBm or less Shows the signal strength of the cellular = -111 dBm connection.
Page 183: Appendix C Bgan Non-M2M Functions
Appendix C BGAN non-M2M functions This appendix includes the features and functions in the EXPLORER 540 that are not availa- ble with an M2M subscription, but only with a BGAN Class 2 subscription. These functions are: • Streaming • VoIP C.1 To control data connections from web interface (BGAN) The startup page of the web interface is used to start and stop data connections and to...
Page 184 To control data connections from web interface (BGAN)  2. Click to start the connection. If more connections are included in the connection package, this will start all included connections. The connections icon at the bottom of the page shows when a BGAN data connection package is running.
Page 185: To Set Up Data Connections
To set up data connections C.2 To set up data connections C.2.1 To create a new connection package Do as follows: 1. Click New connection package. 2. Type a Name for the new package. 3. If you want to create dedicated connections, select the Type. For details on dedicated connections, see To set up dedicated connections on page 4-9.
Page 186: To Make Phone Calls Over Bgan (Not M2M Version
To make phone calls over BGAN (not M2M version) The new package should now appear as a new tile on the startup page. For details on Parameters (APN, Automatic Context Activation (ACA) and IP Header compression) see To change the APN for a connection package on page 4-6 and Automatic Context Activation (ACA) on page 4-7.
Page 187 To make phone calls over BGAN (not M2M version) To connect a smartphone, do as follows: The EXPLORER 540 does not have a WLAN interface, so you must connect and set up a WLAN access point in order to be able to connect your smartphone to the EXPLORER 540.
Page 188 To make a call from the EXPLORER 540 To make a call, dial 00 <country code> <phone number> followed by off-hook key. Example: To call Cobham SATCOM in Denmark (+45 39558800), dial 00 45 39558800 If there was an error establishing the connection, the web interface of the EXPLORER 540 shows an error message.
Page 189 To make phone calls over BGAN (not M2M version) • Mobile number. The first part of the mobile number is always 870, which is the “country code” for the BGAN system. For information on the mobile numbers, refer to your airtime subscription. There are two mobile numbers, one for 3.1 kHz audio and one for Note Standard voice.
Page 190: To Manage Voip Phones Or Smartphones
To manage VoIP phones or smartphones C.4 To manage VoIP phones or smartphones C.4.1 Overview This section describes how to manage VoIP phones or smartphones connected to the EXPLORER 540. The terminal supports connection of up to 16 phones through the LAN interface. Each phone must have a local number in the range 0501 to 0516 as well as a unique password.
Page 191 To manage VoIP phones or smartphones C.4.3 To enable the use of Thrane IP Handset 1. From the Advanced page select Security. 2. Locate the field Thrane IP Handset support. 3. If you want the terminal to support BGAN profile and menu in Thrane IP Handsets, select Support BGAN profile and menu in Thrane IP Handsets.
Page 192: Appendix D Conformity
Appendix D Conformity D.1 CE The EXPLORER 540 is CE certified as stated in the EU Declaration of Conformity enclosed in electronic copy at the end of this appendix. D.2 IC This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause...
Page 193: Japanese Radio Law And Japanese Telecommunications Business Law Compliance
(2) this device must accept any interference received, including interference that may cause undesired operation. NOTICE: Changes or modifications made to this equipment not expressly approved by Cobham SATCOM may void the FCC authorization to operate this equipment. D.4 Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
Page 194 The full text of the EU declaration of conformity is available at the following internet address: http://sync.cobham.com/satcom/support/downloads Document no.: 99-157451-D Thrane & Thrane A/S trading as Cobham SATCOM. Registered no.: DK - 65 72 46 18. Registered address: Lundtoftegaardsvej 93 D, 2800 Kgs. Lyngby, Denmark. www.cobhamsatcom.com...
Page 195: Glossary
Glossary Glossary Automatic Context Activation. AMBE Advanced Multi-Band Excitation. A speech coding standard. Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. AT commands A command set used for controlling modems. BeiDou Chinese satellite navigation system.
Page 196 Glossary Federal Communications Commission. An independent agency of the United States government, created by Congressional statute to regulate interstate communications by radio, television, wire, satellite, and cable in all 50 states, the District of Columbia and U.S. territories. The FCC works towards six goals in the areas of broadband, competition, the spectrum, the media, public safety and homeland security.
Page 197 Glossary IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to meet its public service obligations, including obligations relating to the GMDSS. Ingress Protection. An international classification system for the sealing effectiveness of enclosures of electrical equipment against the intrusion into the equipment of foreign bodies (i.e.
Page 198 Glossary Normally-closed (NC) contacts disconnect the circuit when the relay is activated, the circuit is connected when the relay is inactive. Normally-open (NO) contacts connect the circuit when the relay is activated, the circuit is disconnected when the relay is inactive. Operating System.
Page 199 Glossary Subscriber Identity Module. The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages. Session Initiation Protocol. An application-layer control (signaling) protocol for creating, modifying, and terminating sessions with one or more participants. Used e.g.
Page 200: Index
Index Index Numerics audio assisted pointing 2-9 automatic activation of data connection 3-15 1-GPI configure 4-44 Automatic Context Activation 3-15 connect 3-20 automatic shut down 2-GPO connection 4-37 configure 4-45 connect 3-28 3-GPIO backup configuration 3-25 4-33 AT command 3-29 battery supply configure 4-45 example 2-12...
Page 201 Index configuration dual mode 1-8 copy 3-25 4-33 dual operation IP handsets and smartphones C-8 application example 2-13 save or load 3-25 4-33 setup with AT commands B-21 update from ftp server 3-25 setup with web interface 4-49 conformity D-1 connected devices manage 4-21 Event log 4-26...
Page 202 Index 3-GPIO 4-45 limiting user access 4-30 configure1-GPI 4-44 link monitoring 3-15 connect load configuration 3-25 4-33 1-GPI 3-20 local control 2-GPO 3-28 methods 3-2 3-GPIO 3-29 specifications A-5 of calls 4-14 of data connections 4-14 frequencies A-7 of events 4-26 IC compliance D-1 log in as administrator 4-29 Idle power save 3-21...
Page 203 Index password radiation distance 1-iii change 4-29 4-30 remote access 3-4 log in 4-29 methods 3-2 log out 4-30 to web interface 3-10 remote SMS 3-13 with AT commands 3-3 reset 5-16 with SMS 3-4 smartphone or IP handset C-8 remote management permissions access using SMS 3-4...
Page 204 Index SIM card short description 1-5 update configuration 3-25 SIP settings C-5 update software 4-27 smartphone remote 3-24 manage in the terminal C-8 usage SIP settings C-5 calls and data 4-14 user name and password C-8 connector A-6 activate data connection 3-5 user interfaces 1-4 ATCO command 3-9 user name...
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COBHAM Satcom EXPLORER 540 User & Integrator's Manual

Chapter 2 To Get Started

Chapter 3 Operation

Chapter 4 Configuration with Web Interface

Appendix A Technical Specifications

Appendix B Command Reference

Appendix C BGAN Non-M2M Functions

Appendix D Conformity

Quick Links

Troubleshooting

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Summary of Contents for COBHAM Satcom EXPLORER 540

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