Label And Envelope Misfeeds; Paper Jam Message Stays On - Xerox VersaaLink B600 User Manual

Troubleshooting
Probable Causes
The tray contains warped or wrinkled paper.
The paper is moist from humidity.
Using paper of the wrong size, thickness, or type.
The feed rollers are dirty.

Label and Envelope Misfeeds

Probable Causes
The label sheet is facing the wrong way in the tray.
Labels are missing, curled, or pulled away from the
backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.

Paper Jam Message Stays On

Note
Check for, and remove, torn pieces of paper in the paper path.
Probable Causes
Some paper remains jammed in the printer.
8-16
Solutions
Remove the paper, smooth it out, and reload it. If it still
misfeeds, do not use that paper.
Remove the moist paper and replace it with new, dry
paper.
Use only Xerox approved paper. For more information,
refer to Supported Paper.
With a clean, lint-free cloth moistened with water, wipe
the feed rollers until they are clean. For more informa-
tion, refer to Cleaning The
Solutions
• Load label sheets according to the instructions from
the manufacturer.
• Load labels in the tray, face up.
• For more information, refer to Labels.
Do not use any sheet where labels are missing, curled,
or pulled away from the backing sheet.
You can print envelopes from the Bypass Tray or Tray
1.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing process
can cause wrinkling.
• Use supported envelopes. For more information, refer
to Guidelines for Printing
Note
When you load envelopes long-edge feed, ensure that
you specify landscape orientation in the print driver.
Solutions
Recheck the paper path and make sure that you have
removed all of the jammed paper.
Xerox
Printer.
Envelopes.
® ®
VersaaLink B600/B610 Printer
User Guide