Paper Jam Message Stays On; Jams During Automatic 2-Sided Printing; Print-Quality Problems - Xerox Phaser 3330 User Manual

Paper Jam Message Stays On

Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note
Check for any torn pieces of paper in the paper path, then remove the paper.

Jams During Automatic 2-Sided Printing

Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.

Print-Quality Problems

Your printer is designed to produce consistently high-quality prints. If you observe
print-quality problems, use the information in this section to troubleshoot the problem.
For more information, go to www.xerox.com/office/3330support.
Caution
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox
Total Satisfaction Guarantee is available in the United States and Canada. Coverage
could vary outside these areas. Please contact your local representative for details.
Note
To ensure consistent print quality, the toner cartridges and imaging units for many
models of equipment are designed to cease functioning at a predetermined point.
® ®
Xerox Phaser 3330 Printer
User Guide
Solutions
Recheck the paper path. Ensure that you have
removed all of the jammed paper.
Check the doors on the printer. Close any door
that is open.
Solutions
• Use only Xerox approved paper. For details,
see Supported Paper Types and Weights for
Automatic 2-Sided Printing
Standard Paper Sizes for Automatic 2-Sided
Printing.
• For automatic 2-sided printing, do not use
transparencies, envelopes, labels, reused
paper, or paper heavier than 105 g/m².
Load paper in the correct tray. For details, see
Supported Paper.
Load the tray with only one type and size of
paper.
Troubleshooting
and Supported
7-23