Paper Jam Message Stays On - Xerox VersaLink C7000 User Manual

Troubleshooting
Probable Causes
Using paper of the wrong size, thickness,
or type.
The feed rollers are dirty.
Label and Envelope Misfeeds
Probable Causes
The label sheet is facing the wrong way in
the tray.
Labels are missing, curled, or pulled away
from the backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.

Paper Jam Message Stays On

Probable Causes
Paper remains jammed in the printer or
finisher.
One of the printer doors is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness,
or type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
162 Xerox VersaLink
®
User Guide
Solutions
Use only Xerox approved paper. For details, refer to
Paper
With a clean, lint-free cloth moistened with water, wipe the
feed rollers until they are clean. For details, refer to
the Printer
Solutions
• Load label sheets according to the instructions from the
• Load labels in the tray, face up.
For details, refer to
Do not use any sheet where labels are missing, curled, or pulled
away from the backing sheet.
You can print envelopes from the Bypass tray or Tray 1.
For details, refer to
• The heat and pressure of the laser printing process can
• Use supported envelopes. For details, refer to
Note:
you specify landscape orientation in the print driver.
Solutions
Recheck the paper path and ensure that you have removed all
of the jammed paper from the printer and finisher areas.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For details,
refer to Supported Paper Sizes for Automatic 2-Sided Printing.
Ensure that paper is loaded into the correct tray. For details,
refer to
Load the tray with only one type and size of paper.
C7000 Color Printer
®
on page 103.
on page 127.
manufacturer.
Labels on page 120.
Envelopes
cause wrinkling.
Printing Envelopes on page 116.
When you load envelopes long-edge feed, ensure that
Supported Paper on page 103.
Supported
Cleaning
on page 116.
Guidelines for