Support Services; Website; Website Address; Eatoncare Customer Support Center - Eaton PowerXL DM1 Series Applications Manual

Support services

Support services
The goal of Eaton is to ensure your greatest possible
satisfaction with the operation of our products. We
are dedicated to providing fast, friendly, and accurate
assistance. That is why we offer you so many ways to get
the support you need. Whether it is by phone, fax, or email,
you can access Eaton's support information 24 hours a day,
seven days a week.
Our wide range of services is listed below.
You should contact your local distributor for product pricing,
availability, ordering, expediting, and repairs.

Website

Use the Eaton Website to find product information.
You can also find information on local distributors or Eaton's
sales offices.

Website address

www.eaton.com/drives

EatonCare customer support center

Call the EatonCare Support Center if you need assistance
with placing an order, stock availability or proof of shipment,
expediting an existing order, emergency shipments, product
price information, returns other than warranty returns, and
information on local distributors or sales offices.

Technical support contact information

Americas
Website www.eaton.com/drives
Email VFDaftermarketEG@eaton.com
Phone 1-877-386-2273 (8:00 a.m. to 6:00 p.m.
Eastern Time U. S. [UTC–5])
800-543-7038 (6:00 p.m. to 8:00 a.m.
Eastern Time U.S. [UTC–5])
TRCDrivesTechSupport@eaton.com
POWERXL DM1 SERIES VARIABLE FREQUENCY DRIVES MN040049EN—September 2021 www.eaton.com
EMEA
www.eaton.eu/electrical
AfterSalesEGBonn@eaton.com
+49 (0) 180 5 223822
APAC
www.eaton.com.cn/electrical
CustomerServicePDCNA@eaton.com
800 9881203
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