Ethernet Printer Troubleshooting Procedures; Troubleshooting Procedures - HID HDP5000 User Manual

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Ethernet Printer Troubleshooting Procedures

Troubleshooting procedures

If you are having trouble connecting to your Ethernet Printer or printing to it, you should go
through each of the following procedures.
Step Procedure
1 Follow the
2 Follow the
3 Follow the
command
4 Verify that you are choosing the correct Printer Driver. (Note: The Driver
must match the model of the Printer.)
5 Verify that the port configuration of the PC Printer Driver is set to
communicate to the Printer over the correct IP address.
6 Follow the
HDP5000 High Definition Card Printer/Encoder User Guide
Verifying the Printer Connection
Verifying the Printer IP address
Verifying that your PC can access the Printer using the ping
procedure.
Printing a test page procedure.
HID Global Corporation
procedure on the next page.
procedure on the next page.
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