HID FARGO HDP 6600 User Manual
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HID FARGO HDP 6600 User Manual

High definition card printer/encoder
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FARGO® HDP®6600 High Definition Card Printer/Encoder User Guide
FARGO® HDP®6600
High Definition Card Printer/Encoder
Model X002200
User Guide
PLT-02931, A.4
November 2021

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Summary of Contents for HID FARGO HDP 6600

  • Page 1 FARGO® HDP®6600 High Definition Card Printer/Encoder User Guide FARGO® HDP®6600 High Definition Card Printer/Encoder Model X002200 User Guide PLT-02931, A.4 November 2021...
  • Page 2 HID GLOBAL, HID, the HID Brick logo, the Chain Design, FARGO, POLYGUARD, HDP, ULTRACARD, OMNIKEY, ICLASS SE, and ICLASS are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.

  • Page 3: Table Of Contents

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide FARGO® HDP®6600 High Definition Card Printer/Encoder User Guide Specifications 1.1 Introduction 1.2 Regulatory compliance 1.2.1 United States 1.2.2 Canada 1.2.3 Taiwan 1.2.4 Japan 1.2.5 Korea 1.3 Safety messages-United States 1.4 Safety messages-French Canada 1.5 Safety messages-Taiwan 1.6 Safety messages-China...
  • Page 4 3.5.4 Test print 3.5.5 Self tests 3.5.6 PRN viewer 3.5.7 Color assist 3.5.8 Internal printer settings 3.5.9 Driver defaults HID Printer Status Monitor 4.1 Introduction 4.2 Configuration tab 4.3 System event log tab 4.4 Support tab Ethernet option 5.1 Introduction 5.2 Technical specification...
  • Page 5 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.8 Glossary of terms Troubleshooting 6.1 Introduction 6.2 Error message tables 6.2.1 How to use the error message tables 6.2.2 Troubleshooting with the printer display error message table 6.2.3 Troubleshooting the printer error message table 6.3 Printer display icons 6.4 Printer driver install / uninstall issues 6.4.1 Files in use...

  • Page 6: Specifications

    Section 01 Specifications...

  • Page 7: Introduction

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.1 Introduction This section provides specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP®6600 card printer. 1.2 Regulatory compliance Agency Regulatory compliance The card printer is listed under UL 60950-1 (2nd edition) Information Technology Equipment.

  • Page 8: Canada

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.2.2 Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 9: Safety Messages-United States

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.3 Safety messages-United States Symbol Critical instructions for safety purposes Danger Failure to follow these guidelines results in personal injury or death. To prevent personal injury or death, reference the following safety messages before performing an operation: Always remove the power cord prior to performing repair procedures, unless otherwise specified.

  • Page 10: Safety Messages-French Canada

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.4 Safety messages-French Canada Symbol Instructions critiques visant la Sécurité Danger Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la mort. Pour éviter des lésions corporelles ou la mort: Rapportez-vous aux avis suivants de sécurité...

  • Page 11: Safety Messages-Taiwan

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.5 Safety messages-Taiwan 繁體中文 射頻發射及安全指令 安全訊息( 小心檢查) 標記 重要的安全事項說明 危險 未按照說明安裝可能造成人員傷亡。 在可能產生潛在安全問題的地方有警示標記。 ( 如左圖所示) 。 為了避免人員傷害，在進行有此警示標記的操作前，請先參考安全資訊提示。 為了避免人員傷害，在沒有特別說明的情況下，修理前請關掉電源開關。 小心 此設備對靜電很敏感。如果受到靜電放電，設備會損壞。 在可能產生潛在靜電安全問題的地方有警示標記。 ( 如左圖所示) 。 為了避免損壞設備，在進行有此警示標記的操作前，請先參考安全資訊提示。 為了避免損壞設備，在排放電路板和印刷頭聯合裝置裡面或附近的電線時，請注意觀察所有的靜電放電設備。 為了避免損壞設備，請隨時佩戴合適的接地裝置( 比如：手腕上戴一個高品質的接地手腕帶以免受到可能的傷害) 。 為了避免損壞設備，如果沒有特殊說明，在做任何修理前，請取下印表機上的色帶和卡。 為了避免損壞設備，在使用印表機之前，請摘下戒指和手上飾品，並仔細清洗手上的油脂。...

  • Page 12: Safety Messages-China

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 1.6 Safety messages-China 安全消息( 请仔细阅读) 符 号 涉 及 安 全 的 重 要 过 程 危险: 如果不遵循这些安装指南进行操作，可能会导致重伤，甚至死亡。 可能引发安全问题的信息由警告符号( 如左图所示) 来表示。 为了确保人身安全，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。 为了确保人身安全，除非另有规定，否则在执行维修过程前，始终应断开电源。 小心 此设备为静电敏感设备。如果暴露在静电电流下，可能会损坏设备。 可能引发静电安全问题的信息由警告符号( 如左图所示) 来表示。 为了防止设备或介质受损，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。 为了防止设备或介质受损，请在处理电路板和打印头部件中或附近的电缆时，遵守所有规定的静电放电...

  • Page 13: Technical Specifications

    HID Global certified supplies. For this reason, your HID Global warranty is void, where not prohibited by law, if you use non-HID Global certified supplies. To order additional materials, please contact your authorized reseller.
  • Page 14 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Component Description Microsoft Windows Windows 7 (32- and 64-bit) compatibility Windows 8 / 8.1 (32- and 64-bit) Windows 10 (32- and 64-bit) Windows Server 2008 R1 (32- and 64-bit) Windows Server 2008 R2 (64-bit only) Windows Server 2012 Windows Server 2012 R2...
  • Page 15 Covers parts and depot repair First year On-Call-Express (loaner printer US only) Second year On-Call-Express available for a fee. This must be purchased before the first-year On- Call-Express expires. Printhead: Lifetime; unlimited pass with HID Global certified card PLT-02931, A.4 November 2021...

  • Page 16: Setup And Installation

    Section 02 Setup and installation...

  • Page 17: Introduction

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.1 Introduction This section describes the setup and installation for the HDP6600 card printer. If you have a lamination unit to set up, see the HDP6600 Lamination Installation Guide (PLT-04395) that is included with the lamination unit for information.

  • Page 18: Installing The Hdp Film

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.5 Installing the HDP film FARGO® High Definition printers require highly specialized supplies to function properly. This printer uses a refillable HDP film drawer. To maximize the printer durability, reliability and printed card quality, you must use only FARGO®- certified supplies.
  • Page 19 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 4. Pull down the HDP film loading handle. 5. Load the HDP film, ensuring that each spool is correctly fitted to the corresponding color cartridge, and the film is not loose.
  • Page 20 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 7. Twist the accumulator unit 90° to the left. Push down in the center of the accumulator unit until it clicks into place. 8. Slide the HDP film drawer in until the gray handle clicks/latches. 9.

  • Page 21: Installing The Print Ribbon

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.6 Installing the print ribbon Important: Do not connect the power supply or communication cable (USB or Ethernet) at this stage. FARGO High Definition printers require highly specialized supplies to function properly. This printer uses a refillable ribbon drawer.
  • Page 22 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 4. Load the ribbon, ensuring that each spool is correctly fitted to the corresponding color cartridge, and the ribbon is not loose. 5. Push up the ribbon loading handle. 6.
  • Page 23 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 7. Close the printer front cover. PLT-02931, A.4 November 2021...

  • Page 24: Installing The Cleaning Roller

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.7 Installing the cleaning roller Every HDP print ribbon contains a cleaning roller. Each time a new HDP print ribbon is inserted, a new cleaning roller should be installed. 1.

  • Page 25: Installing Blank Cards Into The Input Card Hopper

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.8 Installing blank cards into the input card hopper Load the cards with the print side down and (if applicable) the magnetic stripe up and towards the front of the printer. Notes: FARGO UltraCard™...

  • Page 26: General Card Information

    Suitable cards must have a polished PVC surface free of fingerprints, dust, or any other types of embedded contaminants. For best results, HID recommends UltraCard™, UltraCard stock has a glossy PVC laminate on top and bottom and is optically inspected to provide the cleanest, most scratch and debris-reduced cards possible. Two types of UltraCard card stock are available.

  • Page 27: Printer Power

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.9 Printer power Important: Do not connect the printer USB cable until prompted during the printer driver installation. Important: If connecting by Ethernet, add the ferrite (supplied with the printer) before plugging in the Ethernet cable.

  • Page 28: Driver Installation Instructions

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 2.10 Driver installation instructions Before beginning the installation, cancel or wait for all prints to be completed for any printer attached to the PC. You should also shut down all card printing applications, such as Asure ID. To download and install the HDP6600 driver file: 1.
  • Page 29 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 7. Select the type of connection for the printer. If you are connecting to a local connection, select Local Connection (USB) and click Next. If you are connecting to a network, select Network Connection (Ethernet) and do the following: a.
  • Page 30 Trusted Identities User Guide 8. The HID Printer Status Monitor can be installed with the driver. This is recommended and the checkbox is selected by default. The HID Status Monitor is used to provide information about the printers connected to this computer.
  • Page 31 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 11. When the installation is completed, the PC may need to be restarted for the changes to take effect. If the check box to Reboot the computer is displayed, select the check box to restart your computer and click Finish. PLT-02931, A.4 November 2021...

  • Page 32: Printing Preferences

    Section 03 Printing preferences...

  • Page 33: Introduction

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.1 Introduction All print driver operations and printing preferences are managed through the HDP6600 Card Printer Printing Preferences. Accessing the printing preferences varies by Microsoft Windows operating system. For example, if you are running Microsoft Windows 10, the printing preferences are accessed by selecting Settings > Devices > HDP6600 Card Printer >...

  • Page 34: File Menu Tab

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.2 File menu tab This tab allows you to view driver details and basic printer specifications. You can also restore driver default settings, save changes to your preferences, or discard changes before exiting the printing preferences. The File menu includes selections for the following pages and two exit options: Basic Setup - Displays selections for printer settings, ribbon specifications, card type, and a link for restoring driver defaults.

  • Page 35: Basic Setup Page

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.2.1 Basic setup page This page displays selections for printing on one or both sides of a card, card orientation, ribbon colors, and card types. It also includes a Details pane and a link for restoring the driver defaults. Field Definition Single or Dual sided print...
  • Page 36 Specify the card type for optimal temperature and dwell settings. Options are: FARGO UltraCard Premium FARGO UltraCard (default card type) FARGO UltraCard PC HID Tech Card Composite HID Tech Card PVC Restore Driver Defaults Displays a prompt to reset all selections in the driver file to the default settings.

  • Page 37: Card View Page

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.2.2 Card view page This page displays a representation of the currently selected card options. PLT-02931, A.4 November 2021...

  • Page 38: Help Page

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.2.3 Help page This page displays links to: Available help files for the printing preferences Order printing supplies Instructional videos for the maintenance of the HDP6600 card printer 3.2.4 Exit options To exit the Printing Preferences, choose one of the following: Save Changes and Exit - Saves any changes made within the HDP6600 card printer printing preferences screens and exits the program.

  • Page 39: Details Window

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.2.5 Details window This window displays basic information about the driver and the printer connected to your PC. This information is also displayed on all pages and menu tabs throughout the interface. Field Definition Details...

  • Page 40: Advanced Menu Tab

    Selects the type of card to print and optionally set up the card size and offset the print layout. Options are: Type: Select the type of card to print: FARGO UltraCard Premium FARGO UltraCard (default) FARGO UltraCard PC HID Tech Card Composite HID Tech Card PVC PLT-02931, A.4 November 2021...
  • Page 41 Select a Card Type to print: FARGO UltraCard Premium FARGO UltraCard (default) FARGO UltraCard PC HID Tech Card Composite HID Tech Card PVC Select a Card Size: CR-80: This is the default. This card printer accepts standard CR-80 sized cards (3.41" x 2.165", 86.6 mm x 55 mm).
  • Page 42 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Page Setup Menu option Description Select the Layout tab to set the Offset Length and Offset Width for the image placement on the front and back of the card. If Duplexing is set to Single Sided, the Back tab is not available on this window. Adjust the image position values by clicking the Offset Length and Offset Width adjustment arrows.
  • Page 43 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Device Settings Menu option Description Image Transfer This setting controls the speed and temperature at which printed images are transferred from the film to the card. These settings may vary depending on the card type. When the Use Defaults Based on the Film and Selected Card Type option is selected, the printer driver automatically optimizes these settings according to the card type and film type previously selected.
  • Page 44 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Device Settings Menu option Description Card Flattener This option is available only for single-sided card printing and is grayed out if a card flattener is not detected. Available options are: Enabled: Select this option to enable the flattener.
  • Page 45 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Device Settings Menu option Description Laminator This option allows control of the printer's lamination process. When a laminator is not detected, the lamination option is grayed out. Available options are: Front Side / Back Side: Specify the side of the card to laminate: No Lamination Use Left LAM...
  • Page 46 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Device Settings Menu option Description Left/Right Lamination Type: The type of laminate affects the temperature required for lamination. Available options are: Clear Whole PolyGuard™ Clear Whole UV Blocking PolyGuard Holographic Orbit View PolyGuard Holographic Whole PolyGuard Clear Chip Cutout PolyGuard (left bay only) Clear Chip Cutout UV Blocking PolyGuard (left bay only)
  • Page 47 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Print Image Menu option Description Ribbon Color This option allows the printer to automatically select the colors to print or allows you to specify card colors. This setting is determined by the ribbon detected in the printer and the selection of single- or dual-sided printing.
  • Page 48 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Print Image Menu option Description K Resin Printing This option controls where the resin black (K) panel of a full-color ribbon is printed. Resin black is desirable for text and barcodes due to its sharp, saturated color. It is generally not recommended for pictures, borders, or areas that are normally colored.
  • Page 49 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Print Image Menu option Description Fluorescent This option is available when the YMCFK Ribbon Type is selected on the Ribbon Colors window. Available options are: Invert Image: Causes light or white areas of the image to fluoresce and dark colors to remain dark on the printed card.
  • Page 50 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Print Image Menu option Description Defined Areas Adds and removes defined areas for K resin and color correction. Enable Defined Area: Select the type of area to add. Each defined area is represented by the following colors: K Resin: Active: Gray Keep Out: Cyan...

  • Page 51: Information Panel

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.3.1 Information panel This panel is displayed on the left side of the Advanced, Encoding, and Utilities menu tabs. Field Definition Media tab Automatically detects the materials in the printer such as the ribbon, film, and cards. Ribbon Displays the reorder number, type, and remaining ribbon level detected.

  • Page 52: Card Image Area

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.3.2 Card image area The card image area displays a representation of the selected card options. The options include card side, ribbon color descriptor, image transfer settings, defined areas legend (if specified), and single-sided or dual-sided print area images. Field Definition Front Side/Back Side...
  • Page 53 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Field Definition Print Direction Specifies the direction the card travels through the printer. Defined Areas Displays any defined Active or Keep Out selections for the K Resin and Color Correction options specified in Defined Areas.

  • Page 54: Encoding Menu Tab

    Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.4 Encoding menu tab This tab contains the options for controlling the magnetic stripe encoding process. Field Definition Configuration Magnetic Encoder Setup Specifies magnetic encoder setup. Available options are: ISO (default) Custom JSII...

  • Page 55: Magnetic Encoder Setup Configuration

    Coercivity: Select the Coercivity option (Oersted [Oe]) for the Magnetic Stripe type for the Card Type. Super High Coercivity = 4,000 Oe High Coercivity = 2,750 Oe (HID high coercivity UltraCard IIIs are 2750 Oe) Medium Coercivity = 600 Oe Low Coercivity = 300 Oe Shift Data Left: This option shifts the recorded magnetic data to the left-hand side of the magnetic stripe on...
  • Page 56 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Field Description Magnetic Track Options If these options are enabled, the user can specify how tracks are to be configured. All tracks display the same options. Encoding Mode: Displays the encoding mode selected. Character Size: Sets the character data size (bits per character) used to encode the magnetic data on the currently selected track.
  • Page 57 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.4.3 Sending track information Magnetic track data is sent in the form of text strings from the application software to the printer driver. The printer driver must be able to differentiate between magnetic track data and the rest of the printable objects, specific characters must be added to encode the magnetic data.
  • Page 58 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide ASCII code Character ASCII code Character ASCII code Character PLT-02931, A.4 November 2021...
  • Page 59 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.4.4 Test magnetic encoder Exercises the printer's magnetic encoding functionality independent of image or application. Field Description Encode Track Data Magnetic Track Data: Track 1: Track 2: Track 3: Sentinels: Start: End:...
  • Page 60 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.4.5 Test smart card encoding Provides the ability to test the smart card encoder in the printer. Field Description Check SAM Firmware Compatibility View installed technology Available options are: PROX iCLASS®/iCLASS SE®...
  • Page 61 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Field Description Test Select the test you wish to run. Available options are: Perform Reader Test Get Vendor Name Get Vendor IFD Version Get Vendor IFD Type Get Reader System Name Get Reader Friendly Name Get Reader Max Data Rate Click Run Test to perform the test.
  • Page 62 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5 Utilities tab This tab provides several maintenance, diagnostic, and configuration settings for your printer. Field Definition Maintenance Clean Printer Specifies how to clean the printer using a cleaning card. Calibrate Sensors Specifies how to calibrate the ribbon and film sensors.
  • Page 63 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.1 Clean printer Follow the instructions on the page to clean the printer. The cleaning routine begins after all current print jobs have completed. The CardPath option sends the cleaning routine to the printer. Follow the instructions on the page to clean the card path.
  • Page 64 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide The Film Roller options sends the cleaning routine to the printer. Follow the instructions on the page to clean the film roller. PLT-02931, A.4 November 2021...
  • Page 65 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide The Laminator option sends the cleaning routine to the printer. Follow the instructions on the page to clean the laminator. PLT-02931, A.4 November 2021...
  • Page 66 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.2 Calibrate sensors The Calibrate Ribbon option sends the calibrate ribbon command to the printer. Follow the instructions on the page for calibration of the ribbon sensor. The Calibrate Film option sends the calibrate film command to the printer. Follow the instructions on the page for calibration of the film sensor.
  • Page 67 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide The Calibrate Laminator option sends the calibrate laminator command to the printer. Follow the instructions on the page for calibration of the laminator sensor. PLT-02931, A.4 November 2021...
  • Page 68 Browse Updates Folder Opens a window to browse the updates folders stored on your PC or available network. Update Printer Firmware Lists available HID printers connected to your computer. Firmware Update Describes the steps to update your printer firmware. Process Select firmware file Opens a window to browse for saved firmware files.
  • Page 69 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.4 Test print Print a sample card based on the selected settings. Card images are displayed according to the Advanced tab > Orientation (Portrait / Landscape) and Advanced tab > Duplexing (Single Sided / Dual Sided) selections.
  • Page 70 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Color Changes the color of the sample text on the card. This field is available when the Show Text option is selected. Size Changes the font size of the sample text on the card. This field is available when the Show Text option is selected.
  • Page 71 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Field Description Mechanical Tests Lists the available mechanical tests. Raise the Printhead Lower the Printhead Home the Flipper Table Ribbon Sensor Calibration (Remove Ribbon) Advance the Stepper Motor (Remove Cards) Reverse the Stepper Motor Run Ribbon Take-up Motor (Remove Ribbon) Run Ribbon Supply Motor (Remove Ribbon)
  • Page 72 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.6 PRN viewer The PRN viewer provides the ability to view a print file (PRN) as an image. You can send print files to the printer to view proper layout, determine if image defects are part of the file going to the printer, and verify the printer driver settings are the same as the PRN file.
  • Page 73 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.7 Color assist Opens the Color Assist tab to define the RGB values to accurately depict the colors to print on your cards. Field Description Palette Reset Palette Resets your palette for new or future work. Generate Gradient Saturation Adjusts the intensity of the color.
  • Page 74 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Field Description Printing Current Color Select one of these options to print: Selected Swatches Current Color: Prints the currently selected color swatch. All Swatches Selected Swatches: Allows you to select multiple swatches from the visual list. All Swatches: Selects all the swatches in the visual list.
  • Page 75 3.5.8 Internal printer settings Use this option for adjusting the internal printer settings. These settings have been customized for the printer at the factory. These printer settings are HID advanced settings based on Electrically Erasable Programmable Read-Only Memory (EEPROM). Any changes affect the settings for the firmware.
  • Page 76 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer settings Setting Description Head Resistance This is factory set. If the main board or the printhead is replaced, then adjust this number. Locate the printhead setting number on the bottom of the printhead. The number reads: R=XXXX. Print Left Of Form Prints the alignment self-test card.
  • Page 77 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Print Top of Form Print the alignment self-test card. Adjust the Print Top of Form until the green border is eliminated and the entire transfer alignment block is as shown in the bottom graphic Due to variation in roller alignment, the green border may appear at a slight angle on the top of the card.
  • Page 78 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Mag Top of Form This option is only for the built-in magnetic stripe encoder. Use this option to shift the starting point of where the printer begins encoding the magnetic track data on a magnetic stripe of the card.
  • Page 79 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Transfer EOF Print the alignment self-test card. Setting the Transfer EOF to a positive number causes the image length to grow. Setting the Transfer EOF to a negative number causes the image length to shorten. Transfer Temp Offset Both the printer and the printer software driver control the built-in transfer roller.
  • Page 80 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Ribbon Print Take-up This controls the tension of the color ribbon during printing. Adjust the ribbon tension if ribbon wrinkle is Tension appearing on the card. Adjustments moderately change the image length. Ribbon Print Supply This controls the supply side tension of the color ribbon during printing.
  • Page 81 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Flipper Offset Mag This setting fine tunes the position of the flipper relative to the mag encoder. Only use if a mag encoder is installed. Image Length Fine tunes the length of the image on the card.
  • Page 82 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Laminator settings Setting Description Lam Rotator Card Position Offset Position of the card on the rotator. 1 = .0014 inches. Lam Rotator Portrait Offset Angle of the rotator in the portrait position. 1 = 1° Lam Rotator Landscape Offset Angle of the rotator in the landscape position.
  • Page 83 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Setting Description Lam Left Half Card End Of Form Position of the end of a half patch lamination. 1 = .0014 inches. Lam Standby Temperature Hold temperature between jobs. 1 = 1°C. Lam Sleep Time Time in minutes before going to sleep.
  • Page 84 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 3.5.9 Driver defaults This setting allows you to save the current settings for this printer instance as the default. The settings can be saved to a file and be applied to other printer instances of the same printer model. Field Description Save Defaults...
  • Page 85 Section 04 HID Printer Status Monitor...
  • Page 86 After installation, the Status Monitor is set to launch on start up. It can be accessed through a short cut in your startup folder or an icon in the notification area (which may be hidden). To make the HID Status Monitor icon be more visible on your PC, you can pin it to your taskbar or use the Windows settings to always show the icon on the taskbar.
  • Page 87 Cancel All removes all jobs waiting in the print queue area. Save Saves the selected options for this printer instance. Save: Saves the settings that are currently set. Save And Exit: Saves the settings and closes the HID Printer Status Monitor. PLT-02931, A.4 November 2021...
  • Page 88 This tab lists all of the printing events (error, warning, information, or password) since the last time the log has been cleared. The event log can be saved as an EVTX file that can be viewed with the Windows Event Viewer. The system event log is a good way to send information to HID Technical Support. Field Description Saves the current log file or opens a saved log file.
  • Page 89 Opens a link to the online help file. About Opens a window that displays the print driver version and copyright information for the HID Status Monitor. Technical Support Opens a link to HID Technical Support to submit a technical support case.
  • Page 90 Section 05 Ethernet option...
  • Page 91 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.1 Introduction The Ethernet option for the FARGO HDP6600 High Definition Card Printer/Encoder includes the Ethernet port and the internal printer server. Printer Management: The printer driver provides bi-directional status information so you can monitor and manage the printer just as you would any other networked printer.
  • Page 92 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.3 Functional specification The Ethernet option includes the following features: Feature Description Simultaneous printing Print simultaneously from multiple PCs to the network printer. Printer feedback Status information from the network printer to the PC. Web pages Easy printer configuration with any web browser.
  • Page 93 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.5 Ethernet web pages Use the Ethernet web pages from your Ethernet-connected printer to view attributes about the printer. To alter settings of the printer, you must have administrative rights confirmed by entering a valid user name and password. 5.5.1 Accessing the home page 1.
  • Page 94 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.5.2 Home page The Home page displays general information about the printer. Field Description Printer Information Serial Number Displays the unique fixed serial number of the printer. Firmware Version Displays the current firmware version.
  • Page 95 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.5.3 Changes to the settings When you change any setting, you may need to confirm your administrative rights by entering the user name and password. You may also need to restart the printer to continue. The windows displayed for the user name and password varies by the browser you are using.
  • Page 96 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.5.4 Configuring the network settings Select the Network Settings tab. The Network Settings page displays the current network settings. Field Description TCP/IP Modify the network communications using the transmission control and internet protocol (TCP/IP) settings. SNMP Enables or disables the simple network management protocol (SNMP) and modify settings Discovery...
  • Page 97 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide TCP/IP settings 1. Select the TCP/IP link to display the current TCP/IP network settings. Field Description IPv4 Sets either a dynamic host configuration protocol or maintains a permanently assigned IP address for the HDP6600 card printer network parameters.
  • Page 98 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide SNMP settings 1. Select the SNMP link to display the current SNMP network settings. Field Description SNMP Settings Enable or disable simple network management protocol (SNMP). Select the version you wish to use. Available options are SNMP v1/v2c and SNMP v3.
  • Page 99 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Discovery settings 1. Select the Discovery link to display the current device discovery network settings. Field Description Device Discovery Turns device discovery on or off. 2. Make any necessary changes and click Save. You may need to confirm your administrative rights by entering a valid user name and password.
  • Page 100 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.5.5 Preferences The Preferences can be accessed from any of the pages of the interface. Using the Preferences page, you can change your web interface log in password and your language selection. PLT-02931, A.4 November 2021...
  • Page 101 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Change password 1. Click the Password link. The Change Web Interface Password window is displayed. 2. Enter a new password. This field is required. 3. Re-enter the new password to confirm. This field is required. 4.
  • Page 102 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Language selection 1. Click the Language Selection link. The Language Selection window is displayed. 2. Select a language. 3. Click Save. You may need to confirm your administrative rights by entering a valid user name and password. You may also need to restart the printer to save any changes.
  • Page 103 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.6 Troubleshooting If you are having trouble connecting to your Ethernet printer or printing to it, you should go through each of the following procedures. 5.6.1 Accessing the IP address of the printer The additional printer display menus for an Ethernet-enabled printers are provided to view its IP address.
  • Page 104 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.6.4 Verifying that the PC can access the printer using the ping command Follow these instructions to issue a ping command to the printer. 1. At a Command Prompt window, enter “ping [IP address]”: For example: C:\>ping 10.244.69.144 2.
  • Page 105 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.7 Frequently asked questions Question Answer How do I know if my printer has the All printer models come with Ethernet installed as standard equipment. Ethernet option installed? What PC operating systems work with Windows 7 (32- and 64-bit) my Ethernet printer? Windows 8 / 8.1 (32- and 64-bit)
  • Page 106 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Question Answer How do I upgrade the print server Since the print server is integrated into the main print firmware on the printer, there is not a firmware for my printer? separate firmware upgrade for the printer server.
  • Page 107 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 5.8 Glossary of terms Term Definition Default gateway Specifies the address of the router (in a network using subnets) that forwards traffic to a destination outside of the subnet of the transmitting device. DHCP (Dynamic Host The protocol used by a network to automatically assign network settings to connected devices so that they Configuration Protocol)
  • Page 108 Section 06 Troubleshooting...
  • Page 109 Press Resume to continue or Cancel to abort. You can also view the error information in the HID Status Monitor by clicking the icons on the error messages when they are displayed on your PC. These icons open the Configuration tab or the system Event Log tab of the status monitor, where you can view additional information.
  • Page 110 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 6.2.2 Troubleshooting with the printer display error message table The printer display shows the current status of the printer. Printer Display Error Message Cause Solution Calibrate Failed Film or ribbon calibration has failed. Verify the film is installed correctly and there Error Message No.
  • Page 111 Press Resume on the printer display to continue printing. To cancel the print, click Cancel Print from the HID Printer Status Monitor. Flipper Jam A card is jammed in the card flipping area Remove the card and clear the jam. Error Message No. 488 of the printer.
  • Page 112 Press Resume on the printer display to continue printing. To cancel the print, click Cancel Print from the HID Printer Status Monitor. No Mag Module Mag encoding job sent to the printer To cancel the print, click Cancel Print from Error Message No.
  • Page 113 The ribbon RFID tag is bad. To cancel the print, press Cancel on the printer display or click Cancel Print from the HID Printer Status Monitor. See Manual An error was detected during printing. Reset the printer and try again.
  • Page 114 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer Display Error Message Cause Solution Wrong Ribbon The ribbon installed in the printer does not Replace the ribbon in the printer with the type Error Message No. 520 match the ribbon type selected in the specified by the printer driver.
  • Page 115 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer Display Error Message Cause Solution Calibrate Failed Lam left has failed calibration. Verify materials are installed in all stations. Error Message No. 241 Close the laminator lid and retry calibration. Laminator communication error.
  • Page 116 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer Display Error Message Cause Solution Laminator Card Jam Card jam POS1 sensor. Open the printer and laminator covers and Error Message No.337 locate the card. Use the printer buttons to remove the card or remove the card manually.
  • Page 117 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer Display Error Message Cause Solution Lam R Laminate Not at TOF Lam right material not at TOF. Calibrate laminator sensors. Adjust Laminate Error Message No. 358 Top of Form. Lam L Laminate Not at TOF Lam left material not at TOF.
  • Page 118 Check the printer for the card or other obstruction. Remove the obstruction. To cancel the print, press Cancel on the printer display or click Cancel Print from the HID Printer Status Monitor. Unable to Feed The printer is unable to feed a card from the Ensure that cards are available and loaded card cartridge.
  • Page 119 Press Resume on the printer display to continue printing. To cancel the print, press Cancel on the printer display or click Cancel Print from the HID Printer Status Monitor. No Flip Module The printer does not have flipping Verify the printer has flipper capabilities by capabilities.
  • Page 120 To cancel the print, press Cancel on the printer display or click Cancel Print from the HID Printer Status Monitor. Check Film A film break / jam has been detected inside Open the printer cover and remove the print the printer.
  • Page 121 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Printer Error Message Cause Solution Mag Verify Error The printer is unable to verify encoded data. Check the cards and click Cancel Print on the printer display. No Ecard Encoder No smart prox card encoder is installed in To cancel, click Cancel Print on the printer the printer.
  • Page 122 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Icon Description Notes Dirty Printer / Cleaning Suggested This icon is displayed in the upper right portion of the Ready screen after 3000 cards have been printed since the last time the printer cleaning routine was run.
  • Page 123 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 6.4 Printer driver install / uninstall issues Use the following instructions if you encounter either of these error messages while installing or uninstalling the printer driver: Files In Use The specified printer driver is currently in use 6.4.1 Files in use This message is displayed by Microsoft Windows when there are any print jobs (to any printer) waiting to print or a card...
  • Page 124 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide 6.5 Resolving common errors Confirm that the system meets the minimum requirements. Access https://www.support.Microsoft.com and search for your Microsoft OS system requirements. Confirm the correct installation of the printer driver: Close the software program and check the printer driver.
  • Page 125 Powering FARGO® HDP®6600 High Definition Card Printer/Encoder Trusted Identities User Guide Revision history Date Description Revision November 2021 Removes unnecessary regulatory content, adds information for dual input hopper and lamination module features, and updates overall content. January 2020 Updated country-specific regulatory information for Japan and Taiwan. November 2019 Updated Technical Support contact link in Section 6.
  • Page 126 For technical support, please visit: https://support.hidglobal.com © 2021 HID Global Corporation/ASSA ABLOY AB. All rights reserved. PLT-02931, Rev. A.4 Part of ASSA ABLOY Dummy text.

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