HID HDP5000 User Manual page 175

All rights reserved
Troubleshooting with the Printer Error Message Table
Printer Error
Message
Card Jam (Flipper)
Card Jam
(Laminator)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
A Card has become
jammed in the Printer's
Flipper Table.
A Card has become
jammed in the Printer's
Lamination Module.
HID Global Corporation
Solution
a. Open the Printer's Front Cover
and the Flipper Module Cover.
b. Clear any cards in the Flipper
Table by using the Forward
and/or Back buttons located on
the Printer's LCD display.
c. Close the Printer's Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button on the Printer's
LCD display.
a. Open the Printer's Module's
Front Cover and remove the
Overlaminates.
b. Clear any cards in the
Lamination Module by using the
Forward Arrow and/or Back
Arrow buttons located on the
Printer's LCD display. The
Printer's Front Cover must be
open for use of the Forward and
Back buttons.
c. Re-insert the Overlaminate(s)
and close the Lam Module's
Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button on the Printer's
LCD display.
L000950 Rev 1.8 175