HID HDP5000 User Manual page 176

All rights reserved
Troubleshooting with the Printer Error Message Table
Printer Error
Message
Card Eject Error
Flipper Jam
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
The Printer is unable to
eject a card.
The Flipper Table has
jammed while either
aligning itself or flipping a
card.
HID Global Corporation
Solution
Please check Printer for a card jam
or other obstruction and press the
Resume button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the Cancel
button located on the Printer's LCD
display.
a. Open the Printer's Flipper
Module Cover.
b. Clear any cards in the Flipper
Module by using the Forward
and/or Back buttons located on
the Printer's Front Cover.
c. Ensure that the Flipper Table
can rotate freely. Close the
Printer's Flipper Module Cover.
d. Press the Resume button on the
Printer's Front Cover to continue
printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog.
L000950 Rev 1.8 176